8.4
Very Good
From 1,000 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.4

Traveler Reviews ICON Hotel

Number of reviews per page
20
40
Top reviews
Nicki
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff that were all fluent in English. Comfortable bed with lots of fluffy pillows. The rooftop pool is a nice touch and I enjoyed the spa, which is included in your stay.
hongkwon
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was good!!
Ann
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was very clean. The staff was very friendly and always ready to help. The Italian restaurant served delicious food. The menu had quite a variety of different foods. The terrace and pool area was also very pleasant with staff that was friendly. They went out of their way to make you feel at home.
nathalie
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Everything was perfect!!
Hana
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Booked a room during a stopover from patagonia, on my way back home, specifically for the rooftop pool and bar, as I wanted to enjoy the sun before returning home. The rooftop was closed for a private event, so I couldn't use the pool or rooftop bar, which was very disappointing. Didn't actually sleep in the room so cant comment on how comfortable the room was.
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Natalia
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Super luxe and great staff
Anthony Treon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

At first the ac didn't work, but they promptly sent someone to fix it. Their restaurant is not well known for lunch and evening but their italian food is excellent.
Claudia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel is great! Excellent views from rooftop, access to Spa pool and sauna is a plus. Breakfast was delicious!
Hongmei
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Werr
hongmei
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Good
nicholas
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

All was good
Simone Margareta
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A great hotel in Santiago
Dimitri Bussola
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Evertything perfect
Gabriela
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

All good
Rodrigo
icon-Business and Leisure with Children
Business and Leisure with Children
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hotel lobby people very rude after we show up early and waiting at lobby they kick us out of there and than after we check in they don’t want to work with us for put my kids on same floor with closer rooms. Beds are horrible, super uncomfortable and bathroom urgently need upgrades. After feeling very unsafe and leaving hotel don’t refund are money and losing over $700 DONT STAY THERE !!
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Benjamin
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Yes
Ricardo
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

amenities
Seraj
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very average
Nir
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was good. The breakfast was great.
Sam
icon-Business
Business
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We spent about $2000 on our rooms we requested 1 hour of late checkout but we are asked to pay $15 . We have never seen hotel charging for 1 hour of late checkout .
Number of reviews per page
20
40

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