This was our first time in this hotel, as our go to was booked. We really enjoyed it & will be back. The staff is very friendly & the breakfast was good. We were leaving last night 7/22/2026 at 7:30 pm. We booked through the hotel & were about 15 minutes into the ride to the airport, when the front check in man called our cab driver & said my husband’s wallet was left on the chair. Our cab driver turned around & we went back to get it. At our other hotel we got our own cab & my husband would have been without a wallet. We will definitely be back. All of the staff was great. Mafer Grovas was very good.

Clean and safe

Staff were helpful, room was clean. Quiet at night

Excelente experience, private and secure, staff very friendly, breakfast was good, room was clean AC available in rooms, this is a must if you travel to Peru during summer time, I will recommend it

Always the best Vila Santa , was my 4 times staying here and it won’t be the last that’s my favorite hotel close to everything , quiet place , clean and the staff are the best 🤗🤗

Great

Excelente hotel.... Pontos fortes cafe da manhã, chuveiro e cama Pontos fracos nenhum

It was a nice facility I enjoyed the staff, area, and assistance. Was a little surprised about the no ac/heat but no big deal

Staff not really friendly

Woww que más puedo decir de Vila Santa lo Mejor , es mi tercer años regresando al Peru y pues Vila santa ya es como Mi casa y me gustó que hasta se recordaron de mi , Mafe muy atenta , todos ahí son super los veo el Próximo año ☺️☺️

Would definitely come back

O hotel tem boas instalações e a equipe é extremamente enxuta e com altas demandas, precisa aumentar a quantidade de funcionários, pois os mesmos estavam com muitas demandas e sem suporte e mesmo assim atendendo com muita educação e leveza. Demorava as refeições pois tinha muita demanda e poucos funcionários. Outra sugestão já que o café da manhã não é self service, colocar um “menu” e o cliente escolhe o que quer, da maneira que está não funciona, pois não sabíamos o que tinha .

La recepcionista no fue amable con mi familia a pesar que fue su segunda vez hospedándose en el hotel. La primera vez los recibió un Sr. que fue muy amable con ellos pero esta vez no paso lo mismo. La recepcionista los trato como si ella les hiciera un favor de estar ahí cuando el trato a los huéspedes debe ser cordial y amable porque es la primera impresión.

La primera vez mi familia tuvo una buena atención porque un Sr.que estaba ahí que los recibió amablemente pero esta segunda vez que se hospedaron la recepcionista no fue nada amable ni servicial con mi familia no quedaron nada satisfechos con ese servicio ya que es la primera impresión. Mi recomendación es que siempre la bienvenida sea amable y con un buen trato hacia los huéspedes.

All around top customer service from desk house keeping and restaurant staff great service will be back 👍

Great customer service all around from desk room staff and restaurant staff 👍

The staff are super welcoming is the second time staying in this hotel and planning to go back again !!

Excellent location and near to good restaurans and malls

Amazing hotel i will only stay here when i come to lima. Josue was amazing juan manuel also amazing. We cannot say enough about this amazing hotel. Also thalia was amazing.

Hi I'm Andrew and I stayed at this hotel for 10 days 08/28/23-09/07/23 room 306........ beautiful, beautiful, beautiful ❤️ safe security, comfortable cleanliness awesome 👍 service wonderful location and language was not a problem it was a welcome challenge.... Vila Santa will be my home away from home I will be back.......thanks to all at the Vila Santa Hotel for a priceless vacation ....... Andrew green