Erica
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
An expensive & optimistic trip to Barcelona turned into a nightmare making me never want to visit the country of Spain in general.
My first day, I was recommended by the “concierge” of this supposedly upscale hotel a restaurant when I asked to eat at a nice steakhouse similar to what I’m used to at home in the Washington DC area. He recommended 1881 Sagardi by the pier.
I go dressed in a modest black one piece jumpsuit & Birkenstock slides. Nothing was ever mentioned about a dress code or anything of the sort. I get there & I’m turned away for the bogus reason that I was wearing “athletic gear”. Shocked but I obliged because that’s their right to have such policy.
I come back my last night in Barcelona day dressed in a maxi dress & they say I can’t have tapas at the bar because it’s a private event. I then ask to be seated for dinner. They say the kitchen is closed. It was around 10:30pm and the place didn’t close until midnight. At this point, I knew what was going on. If I had read their reviews I wouldn’t have even bothered. They were simply looking for any excuse to deny me service because they do not like tourists (xenophobia) & racism.
My hotel sent me to a place known for bigotry & it ruined my entire experience. I am holding them accountable as they sent me there. But I should have known better as the concierge also gave me incorrect directions everyday! Leaving me to rely on Google Maps and getting lost. Humiliating.
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