The staff are all friendly, the hotel smells really good, it's great for a staycation with your beloved family.

looking at the hotel, in the middle of the city

I couldn't rest, disturbed by the renovations. It's a shame they had to work at night.

Corporate and responsive hotel staff

Second time staying here. It was a pleasure. This time we were staying for an event nearby, so we chose Mega Lestari. And it turned out to be the right choice. The service was excellent and friendly. The food was also delicious, although not a wide variety, but thankfully it was sufficient and tasty. The swimming pool was unavailable today due to a wedding. So far, everything is good and enjoyable. Thank you.

Awesome. Breakfast accompanied by live music.

This hotel was very comfortable to stay in. It's strategically located near the city center, with friendly service and clean rooms.

Hotel in the city center, breakfast view with pool view.

Hopefully next time I can get a more comfortable room

The Wi-Fi is not very good, it keeps disconnecting.. This is not a standard side twin room, but it was upgraded upon check-in.

Everything is ok, maybe next time I should try the breakfast 😏

In the city and close to everywhere, the only downside was getting a room without a lift in front of the pool, but luckily I only had to climb the stairs once.

1. If the receptionist doesn't want long lines at check-in, so guests don't get tired of standing and waiting, please give them a queue number so guests don't get suspicious about who came first and cut in line. 2. Since this is your first time booking a standard side wing room, please note that access to the room is via stairs, not the elevator. The bed was nice and comfortable, and even though it's a smoking area, there's no lingering smell of cigarettes. 3. Otherwise, everything is good and standard for those who want to stay overnight and have easy access to everything. Food is also easy to find. This hotel is highly recommended.

I've stayed here more than 4 times and it turns out the service is friendly and the rooms are still clean, good service.

Location close to city center and culinary center

The staff is very friendly and the place is comfortable, the lobby area is cool

Booked 2 rooms, 2 of them had AC that wasn't cold so it was hot in the room, booked a double bed type room on the app.. When checking in at the hotel, they gave me 2 twin bed rooms... The hotel's excuse for lying in the hotel data is like that.

according to the room type ordered

The hotel staff was friendly upon check-in, access to attach the room key was good, not damaged, my special requests were granted such as asking for a non-smoking room and requesting hot water for making milk for my child, the hotel provided. The downside in room no. 121, a standard side wing room type, the telephone in the room did not work at all, the telephone cable was loose, I tried to plug it in but the phone still did not work at all. Even though having a telephone could help me communicate with the restaurant department. For the future, please improve and pay more attention. Thank you 🙏

Recommendations if you stay in Balikpapan