randhi o.

9.6

/10

Reviewed 4 day(s) ago

The hotel was nice, but our room, M207, smelled really bad of cigarette smoke, as if someone had just finished smoking. There were cigarette butts in front of our room's toilet, and we weren't moved to a new room. I was disappointed.

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1 people find it helpful

D***o

10.0

/10

Reviewed 2 week(s) ago

Very satisfying, fun, and beautiful atmosphere.

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1 people find it helpful

Accommodation's Reply

17 Jun 2026

Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Padang. We have shared this feedback with our team, and it motivates us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager

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A***a

9.1

/10

Reviewed 3 week(s) ago

The hotel is clean and comfortable, with complete amenities. It's close to the beach. The service is also excellent and prompt.

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Accommodation's Reply

17 Jun 2026

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Muhammad

Business

6.7

/10

Reviewed 3 week(s) ago

The bathroom used to be clean and fragrant, but now I'm disappointed after staying dozens of times, now the smell of washing up in the bathroom.

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I***i

8.5

/10

Reviewed 3 week(s) ago

Pretty good, pretty good.

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1 people find it helpful

Accommodation's Reply

17 Jun 2026

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Verified Traveler

Transit

6.5

/10

Reviewed 4 week(s) ago

Bathroom needs, such as soap, were neglected. I was disappointed when I wanted to take a shower and found there was no soap. I reported it, but the response took a long time.

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Accommodation's Reply

17 Jun 2026

Dear Valued Guests, Thank you for choosing HW Hotel as your accommodation in Padang. We appreciate your feedback regarding HW Hotel Padang. We have shared your suggestions with our team, and they motivate us to further improve the quality of our services and facilities. Sincerely, Sari Hawianti, General Manager

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d***o

Staycation

9.7

/10

Reviewed 7 week(s) ago

It's so much fun, it's as comfortable as being in your own room.

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Accommodation's Reply

18 May 2026

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N***a

Leisure

9.4

/10

Reviewed 7 week(s) ago

If possible, before guests enter the room, spray some air freshener first, so the room is fresh and fragrant... Otherwise, everything is satisfactory...

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Accommodation's Reply

18 May 2026

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M***d

10.0

/10

Reviewed 7 week(s) ago

Nice and comfortable, close to the city center and the beach.

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Accommodation's Reply

18 May 2026

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M***d

10.0

/10

Reviewed 7 week(s) ago

Nice and comfortable, close to the city center and the beach

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Accommodation's Reply

18 May 2026

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A***u

Staycation

10.0

/10

Reviewed 9 week(s) ago

Everything is safe and comfortable, recommended!

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Accommodation's Reply

18 May 2026

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I***a

Staycation

9.4

/10

Reviewed 9 week(s) ago

Nice room, delicious breakfast menu 👍, only limited car parking area.

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Accommodation's Reply

18 May 2026

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S***s

8.5

/10

Reviewed 9 week(s) ago

Okay, it's really great to stay here, it's really comfortable.

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Accommodation's Reply

20 Apr 2026

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M***a

10.0

/10

Reviewed 9 week(s) ago

The hotel is very nice and clean and the staff is very friendly ❤️

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1 people find it helpful

Accommodation's Reply

20 Apr 2026

Dear valued guest, hello. We sincerely thank you for choosing HW Hotel Padang as your accommodation in Padang. We deeply appreciate your valuable feedback regarding various aspects of HW Hotel Padang. Your valuable comments have been shared with all our staff and will serve as a great motivation to further improve our services and amenities. Thank you. Sincerely, Sari Habianti, General Manager.

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L***u

8.5

/10

Reviewed 10 week(s) ago

The location is close to the city center, tourist attractions near the beach, various culinary delights are easy to find.

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Accommodation's Reply

20 Apr 2026

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l***y

Leisure

10.0

/10

Reviewed 11 week(s) ago

The staff is friendly, the breakfast menu is delicious, the rooms are clean

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Accommodation's Reply

20 Apr 2026

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Verified Traveler

Leisure

7.1

/10

Reviewed 12 week(s) ago

As for the room, overall it was comfortable, but the Wi-Fi was not very smooth, and the deposit refund process took a while to check out.

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Accommodation's Reply

17 Jun 2026

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t***h

Leisure

8.5

/10

Reviewed 12 week(s) ago

overall almost okay the only thing is that the door of the room in room 225 is a bit loose, so people from outside can see into the room, the towels are a bit musty the pillows are not fragrant either otherwise it's okay

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Accommodation's Reply

20 Apr 2026

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R***a

Leisure

10.0

/10

Reviewed 12 week(s) ago

The hotel is comfortable, the food is delicious although there is not much variety, the wifi is a bit slow

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20 Apr 2026

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Dewi M. B.

8.5

/10

Reviewed 12 week(s) ago

Clean, friendly service, nice room. However, for such a large room and a relatively high price, the mattress sagged, causing back pain. For a hotel of this class, the mattress is usually better than that. Other than that, everything was fine. Good luck! ☺️

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Accommodation's Reply

20 Apr 2026

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HW Hotel Padang

Overall Ratings & Reviews HW Hotel Padang

8.4

8.3

8.3

8.5

8.3

Traveler Reviews HW Hotel Padang