Overall Ratings & Reviews Rasuna Icon

Traveloka (5,748)
Other sources (236)
8.4
Very Good
From 5,748 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.1

Location

8.6

Service and Facilites

8.3

People often mention about Rasuna Icon
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Bedroom (69)
Distance to City Center (67)
Staff Friendliness (67)
Bathroom (65)
Ambiance (54)
Accessibility (53)
Room Space (49)
Wifi (46)
Hotel Area (46)
Surroundings (44)
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Traveler Reviews Rasuna Icon

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20
40
Customer reviews
Lalu s. y.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
The room is quite spacious and has amenities, too. There's a minibar and it's clean.
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S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
I don't know how many times I've stayed here
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2 people find it helpful
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Overall, it was clean and comfortable, and not noisy. The view was great. However, there was a small cockroach in the room. I don't know where it came from. Also, the pillows were a bit smelly. But the view was great for the price, under 500,000 Rupiah.
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2 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Ms. N*a, Thank you very much for staying at Rasuna Icon Jakarta and for writing such a positive review about your wonderful experience at our hotel. We will continue to maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. Sincerely, Hengki Lukita, General Manager
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t***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Overall, the room size, staff service, and cleanliness were excellent. However, there are two key points that require management attention and evaluation: Soundproofing Issues: I stayed in room 211 and was disturbed by the poor soundproofing of the walls. In the middle of the night, I could clearly hear a woman screaming from another room, an unknown number. This was quite disruptive to my rest. Internet Connection & Room Facilities: The internet connection or Wi-Fi network in the room was poor. As a result, the Smart TV in the room was completely unusable as it failed to load content. Furthermore, the Wi-Fi connection on my personal mobile device was very slow.
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1 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Ms./Mrs. T*ke, Thank you very much for staying at Rasuna Icon Jakarta and for writing such a positive review about your wonderful experience at our hotel. We will continue to maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. Sincerely, Hengki Lukita, General Manager
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R***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Always a favorite place to stay when there is work in Jakarta
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Accommodation's Reply
19 Jun 2026
Dear Ms./Mrs. R*n, Thank you very much for staying at Rasuna Icon Hotel Jakarta and for writing such a positive review about your wonderful experience at our hotel. We will continue to maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. Sincerely, Hengki Lukita, General Manager
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G***g
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Location was great and a lot of food choices here
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Accommodation's Reply
19 Jun 2026
Dear Mr/ Ms.G***g Thank you so much for staying at Rasuna Icon Jakarta and writing a positive review about your truly enjoyable stay We are looking forward for your next stay. Stay healthy and happy all the time Cheers, Hengky Lukita General Manager
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Usie S. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 7 week(s) ago
Staff hotel didn't help to bring luggages to the room.
3 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Mr/ Ms.Usie Thank you so much for staying at Rasuna Icon Jakarta and writing a positive review about your truly enjoyable stay We are looking forward for your next stay. Stay healthy and happy all the time Cheers, Hengky Lukita General Manager
N***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
This is the second time I've been here, it's also fun.
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Accommodation's Reply
19 Jun 2026
Dear Mr./Ms. N*l, Thank you very much for staying at Rasuna Icon Jakarta and for writing such a positive review about your wonderful experience at our hotel. We will continue to maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. Sincerely, Hengki Lukita, General Manager
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a***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Staying at the Rasuna Icon Hotel is truly comfortable, especially for those who prefer a quiet atmosphere amidst the bustle of Jakarta. The rooms are clean, modern, and spacious enough for relaxing or working. Its strategic location in the Kuningan area makes it easy to get around. The staff is friendly and helpful, making check-in and check-out smooth and hassle-free. With a great price, this hotel is perfect for a short staycation or business trip.
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Accommodation's Reply
19 Jun 2026
Dear Mr./Ms. A*s, Thank you very much for staying at Rasuna Icon Jakarta and for writing such a positive review about your wonderful experience at our hotel. We will continue to maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. Sincerely, Hengki Lukita, General Manager
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I***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The best, never bored here. Plus, there's a cafe on the rooftop. Cool.
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Accommodation's Reply
19 Jun 2026
Dear Mr./Ms. L*l, Thank you very much for staying at Rasuna Icon Jakarta and for writing such a positive review about your wonderful experience at our hotel. We will continue to maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. Sincerely, Hengki Lukita, General Manager
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Kadek E. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
The hotel was nice, but the only downside was the slow Wi-Fi and the smelly bedsheets. So far, everything else is fine, and it's only 5 minutes from the embassy. The receptionist was very friendly. I forgot her name.
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1 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Ms./Mrs. Kadek, Thank you very much for staying at Rasuna Icon Jakarta and for writing such a positive review about your wonderful experience at our hotel. We will continue to maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. Sincerely, Hengki Lukita, General Manager
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Suryadi S. A.
icon-origin-TRAVELOKA
6.9
/10
Reviewed 12 week(s) ago
The pillowcase is too smelly, lacks fragrance
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Accommodation's Reply
19 Jun 2026
Dear Ms. Suriyadee, Thank you very much for staying at Rasuna Icon Jakarta and for writing such a positive review about your wonderful experience at our hotel. We will continue to maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. Sincerely, Hengki Lukita, General Manager
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A***a
icon-origin-TRAVELOKA
6.2
/10
Reviewed 12 week(s) ago
I booked an executive room, but the room was as small as a deluxe room. The internet was slow and the signal was poor. Not suitable for those wanting a staycation while working.
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3 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Ms./Mrs. A*a, Thank you very much for staying at Rasuna Icon Jakarta and for writing such a positive review about your wonderful experience at our hotel. We will continue to maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. Sincerely, Hengki Lukita, General Manager
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R***y
icon-origin-TRAVELOKA
8.4
/10
Reviewed 12 week(s) ago
Sis, next time, check the towels first to see if they still smell. The towel I used yesterday still smelled of urine 😭 But other than that, the service and location were fine.
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2 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Ms. R*y, Thank you very much for staying at Rasuna Icon Jakarta and for writing a positive review regarding the cleanliness of the room and facilities, ensuring the comfort of all guests. We apologize for any inconvenience caused. We will continue to improve the quality of our service to ensure guest satisfaction. We wish you good health and a happy stay. Hengki Lukita, General Manager
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Anka Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Simple but comforting, near to anywhere
2 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Mr/ Ms.Anka Thank you so much for staying at Rasuna Icon Jakarta and writing a positive review about your truly enjoyable stay We are looking forward for your next stay. Stay healthy and happy all the time Cheers, Hengky Lukita General Manager
Verified Traveler
icon-origin-TRAVELOKA
8.7
/10
Reviewed 13 week(s) ago
The location is great for those heading to the embassy or VFS because it's very close. Unfortunately, the room is very small, and the hotel's vibe is a little off, different from the photos, and a bit worn and stale. It's okay for just one night. The breakfast isn't bad either.
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Accommodation's Reply
19 Jun 2026
Dear Mr./Ms. G*t, Thank you very much for staying at Rasuna Icon Jakarta and for writing such a positive review about your wonderful experience at our hotel. We will continue to maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. Sincerely, Hengki Lukita, General Manager
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ANTONIUS D. E.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The room was very clean. The reception staff was very friendly. The food was delicious and could be delivered to your room. The view from the room window was excellent. The room rates were very reasonable for business travelers looking to travel around Kuningan and Setiabudi.
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2 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Mr. Antonius, Thank you very much for staying at Rasuna Icon Jakarta and for writing such a positive review about your wonderful experience at our hotel. We will continue to maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. Sincerely, Hengki Lukita, General Manager
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The room is comfortable, the city view is good, the only downside is that the ethernet is not very stable so when watching movies on Netflix it disconnects several times.
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Accommodation's Reply
19 Jun 2026
Dear Ms. A*i, Thank you very much for staying at Rasuna Icon Jakarta and for writing such a positive review about your wonderful experience at our hotel. We will continue to maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. Sincerely, Hengki Lukita, General Manager
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S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Get the deluxe room. It's still worth it for under 400,000 Rupiah. You can also have your pre-dawn meal here. Renovations are still underway.
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+3
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Accommodation's Reply
19 Jun 2026
Dear Ms./Mrs. S*o, Thank you very much for staying at Rasuna Icon Jakarta and for writing such a positive review about your wonderful experience at our hotel. We will continue to maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. Sincerely, Hengki Lukita, General Manager
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S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
Try breaking your fast and eating sahur at this hotel. To break your fast, find takjil (treasure snacks) across from the hotel, a short walk down the road towards Ambassador. For sahur, eat at the hotel restaurant.
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Accommodation's Reply
19 Jun 2026
Dear Ms./Mrs. S*o, Thank you very much for staying at Rasuna Icon Jakarta and for writing such a positive review about your wonderful experience at our hotel. We will continue to maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. Sincerely, Hengki Lukita, General Manager
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Number of reviews per page
20
40

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