ibis Bandung Trans Studio

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Overall Ratings & Reviews ibis Bandung Trans Studio

Traveloka (21,504)
Other sources (277)
8.5
Very Good
From 21,504 reviews
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Cleanliness

8.6

Room Comfort

8.5

Meal

8.3

Location

8.8

Service and Facilites

8.5

People often mention about ibis Bandung Trans Studio
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Bedroom (375)
Staff Friendliness (355)
Ambiance (353)
Distance to City Center (337)
Accessibility (336)
Surroundings (323)
Bathroom (308)
Hotel Area (294)
Room Space (274)
Variety (273)
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Traveler Reviews ibis Bandung Trans Studio

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Customer reviews
F***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 day(s) ago
Ibis is the best, hotel close to TSM mall, city center, breakfast is delicious, staff are friendly.
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D***h
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Staycation
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8.8
/10
Reviewed 4 day(s) ago
Strategic location, on weekends it is very busy so you have to queue for breakfast.
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ikhsan
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Very comfortable to stay and clean, great.
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i***n
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Excellent service, comfortable hotel, and close to everywhere, Trans Studio Mall environment.
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r***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel staff was friendly when delivering food and at check-in.
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LILIS A. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
I stayed here for a work event. The location is very strategic. Just get off at the mall. It's close to everything. The room was comfortable, and all the facilities were in working order. I really enjoyed the view of the mosque and Trans Studio Bandung.
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Tan Y. H.
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Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Why rating ini saya kasih 5 star. Because of your FD (Miss Adha), the best front desk. Sangat care ke customer. Bahkan try her best to make us happy. She should get promoted to duty manager.
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Tan Y. H.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
I have to complain. The hotel is not peak season. There was no one at all. I checked in at 12. I know the check-in time is 2. What I need to complain about is, give the staff more training. We are humans, not robots. We have to be flexible. It's very unprofessional to leave only one customer in the lobby. That's funny. They can chat at the counter but don't want to contact housekeeping, prioritizing me to go in first. Please give them training. Don't be like robots, everyone follows the rules. There wasn't even a single person in the lobby. It's not peak season.
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Strategic location, fast response room service, delicious breakfast and many menu choices... Awesome.
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TRI H. K.
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10.0
/10
Reviewed 2 week(s) ago
The food is varied and delicious. The service is excellent, and the staff is very friendly.
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Tan Y. H.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Not a problem at all. Everything just good. Enjoy in Bandung.
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Tan Y. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Good and recommended. Just relax, everything is nearby, dude.
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Tan Y. H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Overall just fine. No issue. Near to everywhere.
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Tan Y. H.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
This hotel is in Central City. Everything is just nice. People are nice, convenient store nearby.
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H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Recommended hotel, close to the city center and culinary delights.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A few suggestions: 1. Please provide plastic trash cans in the room and bathroom, and have the room trash picked up every morning for stays longer than one night. 2. Please check and offer refills on the coffee, etc. provided in the room, even if someone is staying the next day, for stays longer than one night. 3. The toilets lack shower hoses other than the automatic showerheads in the toilets. Thank you for the other excellent service.
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S***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly staff, very helpful, varied food 🙏🏻
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+3
1 people find it helpful
Accommodation's Reply
16 Oct 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Great for a staycation with family, as it's close to the mall and easy to access.
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Accommodation's Reply
16 Oct 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Farah F. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff was very helpful, and we could chat directly with the admin. Check-in was at 3:00 PM WIB, an hour later than the others. There was a graduation ceremony in the hall while we were staying, so there was a long line at the front desk to check in. Next time, we can anticipate this.
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1 people find it helpful
Accommodation's Reply
16 Oct 2026
Dear Mrs. Farah We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilmansyah General Manager
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Hasanudin
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Quite fun and memorable.
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Accommodation's Reply
16 Oct 2026
Dear Mr. Hasanudin Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hilmansyah General Manager
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