a***n
Leisure
10.0
/10
Reviewed 9 hour(s) ago
It was a pleasure to stay at this hotel.
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ibis Bandung Trans Studio
Explore ibis Bandung Trans Studio
Overall Ratings & Reviews ibis Bandung Trans Studio
Traveloka (21,639)
Other sources (269)
8.5
Very Good
From 21,639 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.3
Location
8.8
Service and Facilites
8.5
People often mention about ibis Bandung Trans Studio
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Bedroom (363)
Staff Friendliness (339)
Ambiance (337)
Accessibility (321)
Distance to City Center (320)
Surroundings (309)
Bathroom (298)
Hotel Area (282)
Room Space (265)
Variety (259)
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Traveler Reviews ibis Bandung Trans Studio
Number of reviews per page
20
40
Customer reviews
FM
Frisky M.
Staycation
10.0
/10
Reviewed 4 day(s) ago
The hotel is very strategic for finding culinary delights in Bandung City.
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Accommodation's Reply
05 Sep 2026
Dear Mrs. Frisky M
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
s***a
Business
8.5
/10
Reviewed 5 day(s) ago
Hotel staff were helpful upon arrival.
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1 people find it helpful
Accommodation's Reply
05 Sep 2026
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Hilmansyah
General Manager
Verified Traveler
Staycation
9.7
/10
Reviewed 5 day(s) ago
The check-in and check-out process is easy and fast, parking is spacious and convenient, there is access to the mall, the food is delicious.
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Accommodation's Reply
05 Sep 2026
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
Verified Traveler
10.0
/10
Reviewed 7 day(s) ago
I like sleeping at Ibis. I live near Ibis hotel so I sleep there once a month. Ibis lobby always smells good, I love it. The room is always clean and smells good.
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Accommodation's Reply
05 Sep 2026
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
A***s
Business
10.0
/10
Reviewed 1 week(s) ago
Good and keep improving the quality.
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Accommodation's Reply
30 Aug 2026
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
FA
Fajar A.
10.0
/10
Reviewed 2 week(s) ago
Very comfortable and clean, with delicious food. The hotel is located close to a trendy culinary scene. It's constantly evolving.
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Accommodation's Reply
30 Aug 2026
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
FA
Fajar A.
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and the service is fast. It's centrally located and close to trendy culinary spots.
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Accommodation's Reply
30 Aug 2026
Dear Mr. Fajar
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
A***a
Staycation
9.7
/10
Reviewed 2 week(s) ago
Overall, my stay here was the best, and I'd love to come back. The only downside was that the hairdryer in the room didn't work. The breakfast was delicious, with a varied menu. The staff were all friendly.
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Accommodation's Reply
30 Aug 2026
Dear Guest,
We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Hilmansyah
General Manager
AN
Ardo N.
10.0
/10
Reviewed 2 week(s) ago
The food is delicious and the place is clean.
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Accommodation's Reply
30 Aug 2026
Dear Mr. Ardo N
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
E***O
10.0
/10
Reviewed 2 week(s) ago
All okay, complete and next to the mall so easy access.
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Accommodation's Reply
30 Aug 2026
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
IP
Iwan P.
Staycation
9.4
/10
Reviewed 2 week(s) ago
Everything is okay. Recommended. Thank you.
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Accommodation's Reply
25 Aug 2026
Dear Mr. Iwan
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Hilmansyah
General Manager
ade m. s.
Leisure
10.0
/10
Reviewed 2 week(s) ago
Our family's favorite hotel. Complete amenities, clean, fragrant, and tidy rooms. Excellent location. Thank you, Ibis Trans Studio Bandung, for your friendly service to our family.
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Accommodation's Reply
21 Aug 2026
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
A***a
8.5
/10
Reviewed 3 week(s) ago
Nice and clean hotel, conveniently located near Trans Studio Mall, a huge and entertaining shopping mall with plenty to see and do.
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Accommodation's Reply
21 Aug 2026
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
LS
Laga S.
8.5
/10
Reviewed 3 week(s) ago
The service at the hotel was very good.
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Accommodation's Reply
21 Aug 2026
Dear Mr. Laga S
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
Y***a
6.8
/10
Reviewed 3 week(s) ago
Good so far for hotels. Point plus just because it's near the mall. The check-in time really bothered me.
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Accommodation's Reply
21 Aug 2026
Dear Guest,
Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Hilmansyah
General Manager
Y***a
6.8
/10
Reviewed 3 week(s) ago
Good so far for hotels. Point plus just because it's near the mall. The check-in time really bothered me.
Find this review helpful?
Accommodation's Reply
21 Aug 2026
Dear Guest,
Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Hilmansyah
General Manager
TY
TAN Y. H.
Staycation
9.4
/10
Reviewed 4 week(s) ago
After so many complaints, they finally did a good job now. Bravo! This means the team learns and listens. Well, that's good. Keep it up.
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Accommodation's Reply
21 Aug 2026
Dear Mr. Tan Y. H
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Hilmansyah
General Manager
D***i
10.0
/10
Reviewed 4 week(s) ago
very good, will stay there again.. basically it's really good
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2 people find it helpful
Accommodation's Reply
12 Aug 2026
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
DA
Dadan A. N. M.
Staycation
8.5
/10
Reviewed 4 week(s) ago
Strategic location directly to TSM. Excellent, friendly, and courteous service.
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1 people find it helpful
Accommodation's Reply
12 Aug 2026
Dear Mr Dadan A. N. M.,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
Number of reviews per page
20
40
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