D***i

Leisure

10.0

/10

Reviewed 6 day(s) ago

Ibis Trans Studio Bandung is indeed top, clean, friendly, good location.

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Accommodation's Reply

06 Jun 2026

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager

Y***a

9.1

/10

Reviewed 6 day(s) ago

It's even cleaner in the room.

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Accommodation's Reply

03 Jun 2026

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilmansyah General Manager

V***r

10.0

/10

Reviewed 6 day(s) ago

Great hotel. Not disappointed...

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Accommodation's Reply

06 Jun 2026

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager

I***n

Business

10.0

/10

Reviewed 6 day(s) ago

This hotel is extraordinary, with its affordable price and numerous attractive amenities. Breakfast is also varied, with plenty of choices and stations.

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Accommodation's Reply

06 Jun 2026

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager

H***h

9.7

/10

Reviewed 7 day(s) ago

The hotel staff was friendly and provided a good 7-day stay. The breakfast was varied. Thank you, IBIS TSB.

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Accommodation's Reply

06 Jun 2026

A***a

Leisure

10.0

/10

Reviewed 1 week(s) ago

Overall it's good, but it still needs to be better in the future & thank you for the friendliness of all the staff 🙏😍

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Accommodation's Reply

03 Jun 2026

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager

s***i

8.2

/10

Reviewed 1 week(s) ago

Not worth it, the location is okay but the front office has no coordination, throwing problems at each other. The first time we arrived, it was unpleasant, the card hadn't been used but it couldn't be opened, we were asked to upgrade, we went down to the front office again. After that, we tried going upstairs again, but it still didn't work, we were asked to go up and down again and the front office blamed us, saying they couldn't open the door even though they helped the cleaning staff, they couldn't. We had already booked an extension, but on the day of the event, they said it was full, and we were forced to check out. 🫩

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Accommodation's Reply

03 Jun 2026

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager

Agung W.

10.0

/10

Reviewed 1 week(s) ago

Rooms are ok, access to Trans Studio Mall, breakfast has many variations.

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Accommodation's Reply

03 Jun 2026

Dear Mr. Agung Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager

G***z

9.1

/10

Reviewed 1 week(s) ago

Overall, it's comfortable. Toilet cleanliness could be improved. There are stains on the drain. Instructions on how to operate the TV remote should be provided.

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Accommodation's Reply

03 Jun 2026

n***a

Leisure

8.3

/10

Reviewed 2 week(s) ago

The staff was helpful but the check-in process was long.

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Accommodation's Reply

28 May 2026

W***i

Business

8.5

/10

Reviewed 2 week(s) ago

Nice staff, clean, affordable price.

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Accommodation's Reply

28 May 2026

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager

F***l

Business

9.7

/10

Reviewed 2 week(s) ago

A recommended hotel if you visit Bandung again. There are also plenty of food vendors and minimarkets outside the hotel.

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Accommodation's Reply

28 May 2026

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager

v***a

Leisure

10.0

/10

Reviewed 2 week(s) ago

I stayed here for a vacation. I was very satisfied, and I'll stay here again if I ever come back to Bandung. It's a free playground for the kids. Thank you to the staff for their excellent service.

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1 people find it helpful

Accommodation's Reply

22 May 2026

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager

M***M

Staycation

10.0

/10

Reviewed 3 week(s) ago

The hotel staff was very friendly and helpful at check in.

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Accommodation's Reply

22 May 2026

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager

M***M

Staycation

10.0

/10

Reviewed 3 week(s) ago

The hotel staff was very friendly and helpful at check in.

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Accommodation's Reply

22 May 2026

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager

G***i

Staycation

8.5

/10

Reviewed 3 week(s) ago

Perhaps because of the long weekend, the check-in line was quite long, and there were probably a lot of requests. There was a long queue for breakfast to register at the restaurant, again, probably because of the long weekend. In the future, perhaps each room can be checked in to determine what time they want breakfast (6 or 8:30).

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1 people find it helpful

Accommodation's Reply

22 May 2026

TRI S.

8.5

/10

Reviewed 4 week(s) ago

For swimming pool facilities, it turns out you need to book an exclusive one, because it is combined with Hotel Trans.

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1 people find it helpful

Accommodation's Reply

14 May 2026

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hilmansyah General Manager

Aditya N.

Business

10.0

/10

Reviewed 4 week(s) ago

Our experience in the Superior Room was excellent. The room comfort and cleanliness were top-notch, making it the perfect place to unwind after exploring Bandung. Everything from the service to the facilities felt well-managed and welcoming.

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Accommodation's Reply

22 May 2026

Dear Mr. Aditya N Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager

I***a

Business

8.5

/10

Reviewed 4 week(s) ago

Strategic access directly to the mall door

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Accommodation's Reply

14 May 2026

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hilmansyah General Manager

N***a

6.5

/10

Reviewed 4 week(s) ago

I had chosen an executive room, but it turned out I couldn't access the pool, and I wasn't told beforehand.

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Accommodation's Reply

14 May 2026

Dear Guest Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager

ibis Bandung Trans Studio

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