Dear Valued Guest, Thank you for your review. We are pleased to hear that you felt comfortable and enjoyed the child-friendly atmosphere, the clean and warm swimming pool, and the morning activities. Regarding the issues with the smart TV and Netflix access, as well as the inadequate water pressure, we have informed you of these and will take them into consideration for future improvements. Thank you for your feedback. We hope to welcome you back again for an even better experience. Sincerely, Dadi Mulyadi, General Manager

Dear Mega S., Thank you for choosing Discovery Uncall for your second stay. We are delighted to hear that your experience was as enjoyable as always. Our proximity to Dunia Fantasia theme park is a great advantage, especially for families. We are glad you enjoyed our child-friendly atmosphere and delicious food. We look forward to welcoming you back for another memorable stay. Sincerely, Dadi Mulyadi, General Manager

Dear Ms. Filla A. Thank you for your kind review. We’re delighted to hear that you love our hotel and found it kids-friendly. Our location near Ancol Beach is indeed one of the highlights for guests seeking a relaxing stay by the sea. We look forward to welcoming you and your family back for another enjoyable stay. Best regards, Dadi Mulyadi General Manager

Dear Ms. Nurhaida L.T yang terhormat, Thank you for your kind review. We are delighted to know that our hotel is suitable for a family vacation and that our location, with its proximity to the Wara Wiri bus shelter, added convenience to your stay. Your feedback is truly appreciated and motivates us to continue providing a comfortable and enjoyable experience for all our guests. We look forward to welcoming you and your family again in the future. Warm regards, Dadi Mulyadi General Manager

Dear Valued Guest, Thank you for taking the time to write a review. We apologize for the inconvenience you experienced during your stay, particularly the issue with the bathroom door that could not be locked and the fact that our staff did not follow up despite your request. This is not the standard of service we expect, and we will take this matter seriously and investigate it with the relevant team. Furthermore, we are sorry about your negative experience regarding the limited and unappetizing food menu, as well as the lack of assistance from our staff with your luggage in the lobby. All your feedback is invaluable in helping us improve the quality of our service in the future. We hope you will give us the opportunity to welcome you back again with better service. Sincerely, Dadi Mulyadi, General Manager

Dear Ms. Lailatul G., Thank you for your review. We are pleased to hear that your overall stay was positive. However, we apologize for the inconvenience you experienced due to the first-floor renovations, which affected the scent in your room and also resulted in a less-than-ideal view. Your feedback is very important to us and will be taken into consideration for future improvements, both in terms of managing the renovation area and enhancing the overall guest experience. We look forward to welcoming you back again for a better experience next time. Sincerely, Dadi Mulyadi, General Manager

Dear Mr. Kurniawati, Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness and courtesy of our staff, as well as the cleanliness of the well-maintained hotel. Providing comfort to all our guests is our top priority. Your compliments encourage our entire team to continue striving to provide the best service. We hope to welcome you back again in the future. Sincerely, Dadi Mulyadi, General Manager

Dear Mr. Fauzull R., Thank you for your review. We are pleased to hear that Discovery Ancol's location in the Ancol area allows you to conveniently explore and enjoy the surrounding attractions. We hope to welcome you back again on your next visit. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you for your review. We are delighted to hear that you enjoyed the heated pool and the comfort of the air-conditioned rooms. We hope to welcome you back for another pleasant stay. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you for your review. We are delighted to hear that our facilities met your expectations. We hope to welcome you back again in the future for an even more memorable experience. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you for your review. We are delighted to hear that you were satisfied with the quick check-in process and our pool facilities. Your compliments regarding the taste of the food also mean a lot to us. Regarding the breakfast options, we will take your feedback into consideration to improve the quality and variety of our menu. We hope to welcome you back again for an even better experience next time. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you for your feedback. We understand your desire to enjoy breakfast with a more open view. This feedback is very important to us and will be used as a basis for further evaluation to improve comfort and the hospitality experience for our guests in the future. We hope to provide you with a memorable stay on your next visit. Sincerely, Dadi Mulyadi, General Manager