Dear Valued Guest, Thank you for choosing Discovery Hotel Ancol and sharing your stay with us. We are delighted that you enjoyed your stay. Thank you for your trust and appreciation. We sincerely hope to welcome you back to Discovery Hotel Ancol on your next visit. Sincerely, Doni Vjaya, Acting General Manager

Dear Mr. and Mrs. Randy, Thank you for choosing Discovery Hotel Ancol as your family's vacation destination. We are delighted to hear that you and your children enjoyed our pool facilities, especially the ideal water temperature which allowed them to swim for longer periods. We are also pleased that the activities we provided added to your enjoyment during your stay. We are always committed to providing comfort and happiness for our families. Thank you for your kind review. We hope to welcome you and your family back to enjoy even more fun times at Discovery Hotel Ancol. Sincerely, Doni Vjaya, Acting General Manager

Dear Valued Guests, Thank you for choosing Discovery Hotel Ancol as your family's vacation destination. We are delighted to hear that your family enjoyed your stay with us. We are pleased to hear that your children had fun and that you were satisfied with the friendliness of all our staff, including the security team, the cleanliness of the hotel, and the comfortable atmosphere. We appreciate your compliments on the variety of breakfast options, the convenience of Bogor Café, and our pool facilities. We will share these compliments with our entire team to inspire us to continue providing the best service. Thank you for your trust and compliments. We hope to welcome you and your family back to create even more enjoyable vacation moments at Discovery Hotel Ancol. Sincerely, Doni Vjaya, Acting General Manager

Dear Valued Guest, Thank you for choosing Discovery Hotel Ancol and for taking the time to share your experience with us. We are delighted to hear that you enjoyed the friendly service from our staff and the food at Bogor Café. Special thanks go to the Bogor Café chef team for their warm hospitality and the quality of the food, which made a positive impression throughout your stay. Furthermore, we apologize for any inconvenience you experienced regarding the condition and odor of the towels. Thank you for informing us. We will forward your feedback to the housekeeping team for further assessment to ensure the cleanliness and comfort of your room are maintained. Thank you for your compliments and suggestions. We hope your next stay at Discovery Hotel Ancol will be even more comfortable and enjoyable. Sincerely, Dony Wijaya, Acting General Manager

Dear Valued Guests, Thank you for choosing Discovery Hotel Ancol as your family's accommodation. We are delighted to know that our hotel was a comfortable choice for your family vacation. Guest satisfaction is always our driving force in continuously improving the quality of our services and guest experience. We sincerely hope to welcome you and your family back to Discovery Hotel Ancol again for an even better holiday experience. Sincerely, Doni Vjaya, Acting General Manager

Dear Ms. Gunawan J. H, Thank you for choosing Discovery Ancol Hotel and taking the time to share your experience with us. We are delighted to hear that you and your family enjoyed your stay. Your compliments mean a great deal to us and encourage our entire team to continue striving to provide comfortable and memorable accommodations and services to all our guests. Thank you again for your trust and positive review. Sincerely, Dony Wijaya, Acting General Manager

Dear Valued Guests, Thank you for choosing Discovery Hotel Ancol as your family vacation destination. We are delighted to hear that your children enjoyed the various facilities we provided, from the swimming pool to the indoor and outdoor playgrounds. We hope these amenities provided a memorable and enjoyable vacation for the whole family. Thank you for your positive review. We look forward to welcoming you and your family back to Discovery Hotel Ancol again for an even more exciting vacation experience. Sincerely, Doni Vjaya, Acting General Manager

Dear Valued Guest, Thank you for choosing Discovery Ancol Hotel for your family getaway and for sharing your lovely feedback. We are delighted to know that you enjoyed the hotel's atmosphere and had a pleasant stay with your family. It is wonderful to hear that your time with us provided a relaxing break from your daily routine and an opportunity to create special moments together. Your kind words are truly appreciated and motivate our team to continue providing warm hospitality and memorable experiences for our guests. We look forward to welcoming you and your family back to Discovery Ancol Hotel for another enjoyable stay in the future. Warm regards, Dony Wijaya Plt. General Manager

Dear Valued Guest, Thank you for taking the time to provide feedback regarding your stay at Discovery Hotel Ancol. We apologize for the inconvenience you experienced regarding the air conditioning in your room not being cool enough and the low water pressure in the toilet. We will forward this feedback to our engineering team for investigation and follow-up to ensure that all in-room amenities are functioning correctly and providing comfort to our guests. Thank you for your interest and feedback. We look forward to welcoming you back again for an even more comfortable and memorable stay. Sincerely, Doni Vijaya, Acting General Manager

Dear Mr. Rezeki, Thank you for taking the time to share your experience staying at Discovery Hotel. We are delighted to hear that you enjoyed our breakfast, felt comfortable with the spacious parking, and received friendly service from our team. Your compliments mean a lot to us and motivate us to strive to provide the best service to all our guests. We hope to welcome you back to Discovery Hotel again. Sincerely, Doni Vijaya, Acting General Manager

Dear Valued Guest, Thank you so much for your positive review and feedback about Discovery Uncol. We are delighted to hear that you enjoyed the cleanliness of the hotel and the friendly service from our entire team. We are especially pleased to know that Discovery Uncol is a suitable choice for your family and children's vacation. Family satisfaction and comfort are among our top priorities in providing a memorable stay experience. Thank you for your trust. We look forward to welcoming you and your family back to Discovery Uncol again for an even more memorable experience. Sincerely, Frith Siahan, General Manager

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that the warm welcome and prompt service from our team provided a memorable experience during your stay at Discovery Uncall. Such compliments motivate our entire team to continue striving to provide the best possible service to all our guests. We hope to welcome you back to Discovery Uncall again. Sincerely, Frith Siahan, General Manager

Dear Valued Guest, Thank you for choosing Discovery Uncol once again and for trusting us to take care of your vacation. We are delighted to hear that you and your children enjoyed your stay. Hearing that our facilities and activities kept the children entertained and engaged throughout their time at the hotel is a great pleasure for us. Thank you for your continued support and kind wishes for Discovery Uncol. We hope your future visits will bring you and your family more memorable experiences. We look forward to seeing you again at Discovery Uncol! Sincerely, Frith Siahan, General Manager

Dear Mr. Siti, Thank you for choosing Discovery Uncall and for taking the time to share your stay experience. We are delighted to hear that Discovery Uncall was a comfortable and enjoyable place for your children. We hope your stay with your family was a memorable one. We look forward to welcoming you and your family back to Discovery Uncall again. Sincerely, Frith Siahan, General Manager

Dear Valued Guest, Thank you for choosing Discovery Uncol for your first stay and thank you for sharing your experience and photos with us. We are delighted that you were impressed with the diverse dining options, comfortable rooms, and friendly service from our team. Your compliments motivate us to continue providing the best possible experience for all our guests. We hope this first stay was a memorable one, and we look forward to welcoming you back to Discovery Uncol on your next vacation. Sincerely, Frith Siahan, General Manager

Dear Customer, we sincerely thank you for sharing that you had a wonderful time at Discovery Ankor. We are also very happy to hear that you enjoyed a relaxing vacation filled with happy memories. We also gratefully enjoyed looking at the photos you sent. Seeing these pictures capturing your precious moments made the experience even more meaningful. We look forward to seeing you again at Discovery Ankor for your next vacation. Thank you. Sincerely, Preet Siahan, General Manager

Dear Ms. Ninta, Thank you so much for choosing Discovery Uncol as your accommodation while cheering on your friend at the bowling competition, and thank you for taking the time to share your experience. We are delighted to hear that our convenient location, easily accessible by TransJakarta bus and close to various restaurants around the beach, made your stay comfortable. We especially appreciate your appreciation for the friendliness and courtesy of all our staff. We are pleased to know that facilities such as the swimming pool and fitness center met your needs during your stay, and that you enjoyed our breakfast. Thank you for your positive comments about our facilities and hotel style. Such reviews are encouraging for the entire Discovery Uncol team to continue providing friendly service and a pleasant stay for all our guests. We hope to welcome you back on your next visit. See you again at Discovery Uncol! Sincerely, Frith Siahan, General Manager

Dear Valued Guest, Thank you for taking the time to share your experience. We apologize for the inconvenience you experienced during check-in on August 15, 2026, at approximately 2:00 PM. We understand that the friendliness and professionalism of our front desk team are crucial in providing a positive experience from the moment you arrive. We are sorry that the service you received did not reflect the standards of service we strive to provide. This feedback has been brought to our attention and will be followed up with the relevant team to evaluate and improve. We look forward to welcoming you back again and providing you with an even friendlier, comfortable, and memorable experience at Discovery Uncall. Sincerely, Frith Siahan, General Manager

Dear Mr. Asep, Thank you for sharing your positive experience and review of Discovery Uncall. We are delighted to hear that you enjoyed the facilities, cleanliness, service, and food during your stay with us. We also greatly appreciate your feedback regarding the rabbit playground. This suggestion will be taken into consideration and evaluated by us in order to further improve the guest experience, especially for families and children. We look forward to welcoming you and your family back to Discovery Uncall for even more enjoyable experiences. Sincerely, Frith Siahan, General Manager

Dear Valued Guest, Thank you very much for your review and for choosing Discovery Uncall as your guest. We are delighted to hear that our excellent location, comfortable atmosphere, and Jumbo World experience provided you with a fun and enjoyable experience, especially for the children. Their happiness is our happiness too. We hope to welcome you and your family back to Discovery Uncall again in the future. Sincerely, Frith Siahan, General Manager