Horison Samarinda

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Overall Ratings & Reviews Horison Samarinda

Traveloka (6,615)
Other sources (4)
8.7
Very Good
From 6,615 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.8

Service and Facilites

8.8

People often mention about Horison Samarinda
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Staff Friendliness (146)
Bedroom (146)
Ambiance (138)
Distance to City Center (137)
Room Space (135)
Bathroom (127)
Hotel Area (121)
Accessibility (118)
Taste (111)
Family Friendly (105)
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Traveler Reviews Horison Samarinda

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40
Customer reviews
Baso A. F.
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10.0
/10
Reviewed 4 hour(s) ago
Horison Samarinda Hotel is very nice and comfortable 👍
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Ridwansyah n.
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Leisure
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8.5
/10
Reviewed 18 hour(s) ago
Comfortable atmosphere in the city center and in the room there is already Netflix.
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Hendry
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Business
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10.0
/10
Reviewed 2 day(s) ago
The hotel's location is strategic, easy to get everywhere.
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Y***i
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Business
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9.7
/10
Reviewed 3 day(s) ago
The location is strategic and comfortable.
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Y***i
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10.0
/10
Reviewed 3 day(s) ago
The location is strategic and comfortable.
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sendy p.
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Business
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10.0
/10
Reviewed 4 day(s) ago
Very responsive and always helpful if you need anything. The best!
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Accommodation's Reply
20 Jul 2026
Dear Ms. Zendy P, “Sincerely yours, Horizon Samarinda Hotel” Thank you for taking the time to write a review. We are honored to have provided you with the best service throughout your stay. We hope to welcome you back to Horizon Samarinda Hotel again. Sincerely, Front Office Manager
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taufik
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Staycation
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9.7
/10
Reviewed 7 day(s) ago
Overall, it's very good👍. It's just that the towel I used was dull and the edges were damaged😊
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Accommodation's Reply
20 Jul 2026
Dear Mr. Taufik, Thank you for your review and compliments. We are delighted to hear that you enjoyed your overall stay with us. We appreciate your concern regarding the condition of the towels, which appeared faded and had frayed edges. We apologize for any inconvenience this may have caused. This feedback is very important to us, and we have followed up on this to ensure that all in-room amenities are always in the best possible condition. We appreciate your trust in us and hope to welcome you back on your next stay for an even better experience. Sincerely, Front Office Manager
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SISKA T.
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Leisure
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10.0
/10
Reviewed 1 week(s) ago
The children feel very comfortable when they go to Samarinda and always want to stay at Horison.
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Accommodation's Reply
20 Jul 2026
Dear Ms. Siska T., “Sincerely yours, from Horizon Samarinda Hotel” Thank you for taking the time to write a review. We are honored to have provided you with the best service throughout your stay. We hope to welcome you back to Horizon Samarinda Hotel again. Sincerely, Front Office Manager
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m***a
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
A wonderful and memorable stay here. The hotel was so comfortable, the food was delicious, and all the staff were kind and friendly. Truly the best experience — highly recommended! ✨
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Accommodation's Reply
20 Jul 2026
Dear M***a Thank you so much for your wonderful review! We are delighted to hear that you had a comfortable and memorable stay with us. Your kind words about our food and the friendliness of our team truly mean a lot. We sincerely appreciate your recommendation and look forward to welcoming you back for another exceptional stay in the near future Best Regard Front Office Manager
Eka Y.
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10.0
/10
Reviewed 2 week(s) ago
Good, comfortable place and close to the city center.
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Accommodation's Reply
10 Jul 2026
Dear Mr./Ms. Aka Y., "Sincerely yours, from Horizon Samarinda Hotel." Thank you for taking the time to write a review. We are honored to have provided you with the best service throughout your stay. We hope to welcome you back to Horizon Samarinda Hotel again. Sincerely, Front Office Manager
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Hikmaya L.
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Staycation
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9.7
/10
Reviewed 2 week(s) ago
All in nice guys, let's have a staycation here, it's really comfortable with the family 💕
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Accommodation's Reply
10 Jul 2026
Dear Ms. Hikmaya L., "With our deepest respect from Horizon Samarinda Hotel," Thank you for taking the time to write a review. We are honored to have provided you with the best service throughout your stay. We hope to welcome you back to Horizon Samarinda Hotel again. Sincerely, Front Office Manager
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Isnandar
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Staycation
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9.1
/10
Reviewed 3 week(s) ago
Great, hopefully the service can be improved. The rooms aren't soundproofed, are they? You can often hear the noise from the next room.
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Accommodation's Reply
09 Jul 2026
Dear Mr. Iskandar, Thank you very much for your appreciation and feedback. We are delighted to know that you were satisfied with our service. We apologize for any inconvenience caused by the noise from the adjacent room. Your feedback is very important to us and will be used as a basis for our evaluations to improve the comfort of all our guests. We hope to welcome you back again on your next stay for an even better experience. Sincerely, Front Office Manager
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W***a
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10.0
/10
Reviewed 3 week(s) ago
Very good, please improve the menu to make it more varied.
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Accommodation's Reply
06 Jul 2026
Dear Mr./Ms. W*a, "Sincerely yours, from Horizon Samarinda Hotel." Thank you for taking the time to write a review. We are honored to have provided you with the best possible service during your stay. We hope to welcome you back to Horizon Samarinda Hotel again. Sincerely, Front Office Manager
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syamsul a.
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8.5
/10
Reviewed 3 week(s) ago
Very good service, our clients are very satisfied.
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Accommodation's Reply
06 Jul 2026
Dear Mr./Ms. Syamsul a, "Sincerely yours, from Horizon Samarinda Hotel" Thank you for taking the time to write a review. We are delighted to have provided you with the best service throughout your stay. We hope you will return to stay at Horizon Samarinda Hotel again. Sincerely, Front Office Manager
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Fernanda S. A.
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10.0
/10
Reviewed 3 week(s) ago
I'm happy with my family, thank you, Horison Samarinda. Keep up the good work.
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Accommodation's Reply
06 Jul 2026
Dear Ms. Fernanda S.A., "Sincerely yours, from Horizon Samarinda Hotel" Thank you for taking the time to write a review. We are delighted to have provided you with the best possible service throughout your stay. We hope you will return to stay at Horizon Samarinda Hotel again. Sincerely, Front Office Manager
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Yuliana
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10.0
/10
Reviewed 4 week(s) ago
All the facilities were excellent. All the hotel staff were very friendly and kind. The breakfast was also delicious.
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Accommodation's Reply
29 Jun 2026
Dear Juliana, Sincerely, Horizon Samarinda Hotel. Thank you for taking the time to write a review. We are honored to have provided you with the best possible service throughout your stay. We hope to welcome you back to Horizon Samarinda Hotel again. Sincerely, Front Office Manager
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s***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
I really enjoyed staying at this hotel. It's strategically located, comfortable, easy to find food, and convenient. This is my second time staying here on assignment.
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Accommodation's Reply
23 Jun 2026
Dear Mr./Ms. S*I, "With highest regards from Horizon Samarinda Hotel," Thank you for taking the time to write a review. We are honored to have provided you with the best service during your stay. We hope to welcome you back to Horizon Samarinda Hotel again. Sincerely, Front Office Manager
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S***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 5 week(s) ago
Perfect for a staycation with family and kids. The service was very friendly and excellent, thank you so much 🙏
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Accommodation's Reply
29 Jun 2026
Dear Mr./Ms. S*a, "With highest regards from Horizon Samarinda Hotel," Thank you for taking the time to write a review. We are honored to have provided you with the best service during your stay. We hope to welcome you back to Horizon Samarinda Hotel again. Sincerely, Front Office Manager
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Reyn H. H. S.
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
Excellent, top-notch service. The rooms are spacious, clean, smell great, and the technology is great.
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Accommodation's Reply
23 Jun 2026
Dear Mr. Reyn H. H. S., "Sincerely yours, from the Horizon Samarinda Hotel" Thank you for taking the time to write a review. We were delighted to provide you with the best possible service throughout your stay. We hope you will return to stay at the Horizon Samarinda Hotel again. Sincerely, Front Office Manager
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Firto A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A comfortable stay, friendly service, and complete facilities made my experience at the Horison Hotel truly memorable. I stayed in a Deluxe Double room with a breakfast package. Check-in was quick and easy. The room was clean, spacious, and well-appointed, providing a comfortable rest. The bed was soft, and the room was peaceful enough to unwind after a long day. The hotel has a comfortable, clean, and modern atmosphere. Room amenities are quite complete, including cool air conditioning, a TV, stable Wi-Fi, toiletries, and ample parking. The cleanliness of the rooms and hotel grounds is also well-maintained. The breakfast menu is quite varied, with a selection of local and international dishes. The food is delicious, and the wide selection of beverages makes for a more enjoyable breakfast experience. The entire hotel staff is very friendly, polite, and responsive. They are ready to quickly assist with any guest needs, making me feel valued and comfortable during my stay. The comfortable room, the cleanliness, the delicious breakfast, and the professional service of the staff are all added values that make my stay truly special. Given the facilities and services provided, I think the room price is quite reasonable. It's a great choice for both tourists and business travelers. The hotel's location is quite strategic and easily accessible. It's close to the city center, culinary areas, shopping centers, and several public facilities, making it easy to get around the city. Overall, I was very satisfied with my stay in the Deluxe Double Room with Breakfast at Horison Hotel and wouldn't hesitate to return in the future.
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Accommodation's Reply
23 Jun 2026
Dear Mr. Fierto, "Sincerely yours, from Horizon Samarinda Hotel" Thank you for taking the time to write a review. We were delighted to provide you with the best service throughout your stay. We hope to welcome you back to Horizon Samarinda Hotel again. Sincerely, Front Office Manager
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Number of reviews per page
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