A***n

Leisure

8.5

/10

Reviewed 3 day(s) ago

It's far from Malioboro Street, so walking isn't recommended. Book a cheap online motorcycle taxi. The return journey from Malioboro is even further because of the detour. I was considering changing hotels, but luckily the receptionists were very friendly, especially the gentleman. I forgot his name, but he was very friendly. I asked him many questions, and he answered them politely and kindly. Very helpful.

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G***h

6.8

/10

Reviewed 7 day(s) ago

The pool is dirty, after swimming my child is itchy.

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1 people find it helpful

Accommodation's Reply

18 Jun 2026

Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to inform you that, first and foremost, we apologize for the inconvenience you and your family experienced regarding the condition of the swimming pool during your stay. We have followed up on this matter with the relevant team to investigate and improve the cleanliness and water quality standards of the swimming pool to ensure it is safe and comfortable for all guests. Your health and comfort are our top priority. We hope that your feedback will help us improve our services to meet your expectations for future stays with us. Once again, we thank you for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta and experience our services again. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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1***8

10.0

/10

Reviewed 7 day(s) ago

Friendly staff, comfortable rooms, good facilities.

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Accommodation's Reply

18 Jun 2026

Dear Valued Guest, Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and offer you our excellent service. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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Budi K.

8.5

/10

Reviewed 7 day(s) ago

Suitable for family stays, there is also a pool for swimming.

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Accommodation's Reply

18 Jun 2026

Dear Mr. Budi, It is with great pleasure that we at Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to continue improving our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our excellent service once more. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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A***a

Leisure

9.1

/10

Reviewed 1 week(s) ago

The service was friendly, especially from Kristin and Nadilla. The breakfast was also delicious, more suited to the elderly.

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Accommodation's Reply

18 Jun 2026

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lulu a. h.

Leisure

9.4

/10

Reviewed 1 week(s) ago

Staying at the Sagan Heritage Hotel was one of the best experiences during my vacation in Yogyakarta. The hotel was comfortable, clean, and had a peaceful atmosphere, perfect for relaxing after a day of exploring the city. The most impressive aspect was the friendliness of the staff. Special thanks to Christine and Nadila, who were extremely helpful, friendly, and always provided service with a smile. They made the stay even more warm and enjoyable. The strategic location, adequate facilities, and excellent service. Highly recommended for anyone looking for a comfortable hotel for a vacation in Yogyakarta. I will definitely stay here again on my next visit!

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Accommodation's Reply

18 Jun 2026

Dear Mr./Ms. Lulu A.H., It is with great pleasure that we at Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to continue striving for the best possible service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our excellent service once more. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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M***a

Business

9.4

/10

Reviewed 1 week(s) ago

Comfortable place, I've stayed at Sagan Heritage many times. Please finish the renovations soon.

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Accommodation's Reply

18 Jun 2026

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Fritz B.

Staycation

8.8

/10

Reviewed 1 week(s) ago

Good experience, thought it's still a bit messy in the parking area due to renovation.

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Accommodation's Reply

18 Jun 2026

Dear Mr. Fritz B., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our entire team to encourage them to continue providing the best service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our services once more. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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Verified Traveler

8.8

/10

Reviewed 1 week(s) ago

The room I booked was a bit cramped, but it was clean and comfortable. The food was a bit sparse, but quite tasty.

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Accommodation's Reply

18 Jun 2026

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Y***u

7.8

/10

Reviewed 2 week(s) ago

Sagan Hotel Heritage has a beautiful atmosphere, and the staff are very helpful and friendly from check-in to check-out. Thank you, Sagan, for your service.

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Accommodation's Reply

13 Jun 2026

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Wiwin O.

Staycation

10.0

/10

Reviewed 2 week(s) ago

The reception staff Kristin was very helpful... great.

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Accommodation's Reply

13 Jun 2026

Dear Mr. Vivian O., It is with great pleasure that we at Sagan Heritage Hotel Yogyakarta would like to express our gratitude for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our team to encourage them to continue striving for the best possible service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our excellent service once more. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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K***g

Business

10.0

/10

Reviewed 2 week(s) ago

Comfortable, friendly staff, satisfactory service. Overall good. Highly recommended.

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Accommodation's Reply

13 Jun 2026

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Ghea S. G.

10.0

/10

Reviewed 2 week(s) ago

Very good service and nice rooms.

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2 people find it helpful

Accommodation's Reply

09 Jun 2026

Dear Mr. Kia S.G., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and facilities. We will share your feedback with our team to encourage them in providing the best possible service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta and experience our services again. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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Verified Traveler

Staycation

10.0

/10

Reviewed 2 week(s) ago

I stayed at this hotel while taking my child to the UGM exams. The staff was friendly and the UGM was close.

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Accommodation's Reply

09 Jun 2026

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Verified Traveler

Business

10.0

/10

Reviewed 2 week(s) ago

It was a very comfortable stay at Sagan Heritage. Ms. Ayu and Ms. Nurul were very friendly and explained the hotel's facilities in detail. It's close to UGM and the city center. Best wishes to Sagan Heritage.

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2 people find it helpful

Accommodation's Reply

09 Jun 2026

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T***Y

Staycation

10.0

/10

Reviewed 2 week(s) ago

Why did the lights go out twice in the room at 3 AM? Check-in date is June 1, 2026.

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2 people find it helpful

Accommodation's Reply

09 Jun 2026

Dear Valued Guest, This is a message from Sagan Heritage Hotel Yogyakarta. First, we sincerely apologize for the inconvenience you experienced during your stay at Sagan Heritage Hotel Yogyakarta. We are deeply sorry that this incident disrupted your stay. Thank you for taking the time to provide a review and feedback. We apologize for the inconvenience caused by the power outage in your room in the early morning of June 1st, 2026. Your feedback is very important to us, and we have worked with our engineering team to investigate and ensure the electrical system is functioning correctly to prevent this from happening again. Based on your feedback, we hope to improve our services to better meet the expectations of all our guests during their stays. Thank you again for sharing your experience with us. We look forward to welcoming you and your family back to Yogyakarta and experiencing our services again. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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m***a

10.0

/10

Reviewed 3 week(s) ago

The hotel staff is friendly and the rooms are clean and comfortable.

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1 people find it helpful

Accommodation's Reply

09 Jun 2026

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fajar r.

Leisure

8.5

/10

Reviewed 3 week(s) ago

The hotel staff is very friendly. The location is close to city attractions like Malioboro, the Keraton (Praton Palace), Tugu Monument, and Prawirotaman. The hotel is clean and comfortable.

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Accommodation's Reply

09 Jun 2026

Dear Mr. Fajar R., Sincerely yours, from Sagan Heritage Hotel Yogyakarta. Thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and the facilities we provided. We will share your feedback with our entire team to encourage them in providing the best possible service. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta again and experience our services once more. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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tri m.

10.0

/10

Reviewed 3 week(s) ago

Very friendly and worth it, next time

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Accommodation's Reply

09 Jun 2026

Dear Mr. Tri M., From Sagan Heritage Hotel Yogyakarta, we respectfully thank you for choosing our hotel as your accommodation during your stay in Yogyakarta. We are delighted to hear that you were satisfied with your stay and facilities. We will share your feedback with our team to encourage them to further improve our services. Thank you again for sharing your experience with us. We sincerely hope to welcome you and your family back to Yogyakarta and experience our services again. Thank you, General Manager, Sagan Heritage Hotel Yogyakarta

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D***i

9.4

/10

Reviewed 3 week(s) ago

It was a really nice stay here, everything was very comfortable. I'll probably come back next time. Thank you, Sagan Heritage 🙏

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Accommodation's Reply

09 Jun 2026

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Sagan Heritage Hotel

Overall Ratings & Reviews Sagan Heritage Hotel

8.4

8.5

8.1

8.8

8.6

Traveler Reviews Sagan Heritage Hotel