When I checked in, I was immediately told that I got a room on the top floor because there was no request & it had been informed to the app, but the app didn't inform me that I got the top floor, I got a top room where the bed was right next to the toilet door 🤦♀️, the room lights were a bit dim, the bed was really uncomfortable, it bounced a lot, there were lots of scratches on the walls of the room, there were dead lizards outside the room.