8.2
Very Good
From 3,247 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.2

Meal

8.1

Location

8.5

Service and Facilites

8.2

People often mention about Plan B Hotel
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Staff Friendliness (41)
Bedroom (37)
Accessibility (31)
Ambiance (31)
Hotel Area (31)
Distance to City Center (30)
Room Space (28)
Bathroom (28)
Surroundings (25)
Check-in/out Time (23)
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Traveler Reviews Plan B Hotel

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40
Customer reviews
dhivo p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 hour(s) ago
The hotel is nice, the service is friendly, but there is no live chat.
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M Ibrahim
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.2
/10
Reviewed 3 day(s) ago
The downside is there's no elevator, but otherwise the hotel is fine. However, I forgot to request a non-smoking room because they were full, so I got a smoking room. It took a little extra effort to make it more comfortable.
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Dewi I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
We took the suite room, which was spacious for a family trip. It was so amazing, but unfortunately, it's a smoking room. It would have been perfect without the cigarette smoke in the room. But it was a pleasant experience for all of us, with plenty of photo spots both inside and in the lobby area.
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1 people find it helpful
Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for choosing Plan b Padang Hotel and for taking the time to give us a 10/10 review. We are delighted to hear that you were satisfied with our friendly staff, secure parking, and excellent location near Padang Beach. Your compliments motivate us to continue providing the best service. We hope to welcome you back to Plan b Padang Hotel in the future. Sincerely, The Plan b Padang Hotel Management
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff is friendly, parking is secure, and the hotel is very close to the beach. The rate is appropriate for the option without breakfast.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for choosing Plan b Padang Hotel and for taking the time to give us a 10/10 review. We are delighted to hear that you were satisfied with our friendly staff, secure parking, and excellent location near Padang Beach. Your compliments motivate us to continue providing the best service. We hope to welcome you back to Plan b Padang Hotel in the future. Sincerely, The Plan b Padang Hotel Management
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff is friendly, the parking is safe, and the hotel is very close to the seaside beach.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for choosing Plan b Padang Hotel and for taking the time to give us a 10/10 review. We are delighted to hear that you were satisfied with our friendly staff, secure parking, and excellent location near Padang Beach. Your compliments motivate us to continue providing the best service. We hope to welcome you back to Plan b Padang Hotel in the future. Sincerely, The Plan b Padang Hotel Management
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and the food is delicious. Next time, I'd like to make the rooms smell even better.
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Accommodation's Reply
14 Jul 2026
Dear Mr. G*t, Thank you for choosing Plan b Padang Hotel and for taking the time to give us a 10/10 review. We are delighted to hear that you were satisfied with the friendliness of our staff and enjoyed the food we served. Thank you also for your feedback regarding the smell in the room. Your suggestions will be taken into consideration to continuously improve the comfort of all our guests. We hope to welcome you back to Plan b Padang Hotel again. Sincerely, The Management Team, Plan b Padang Hotel
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F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The family room was large enough for us, with three children and two adults. The location is very strategic. You can jog around the surrounding area and climb up Padang Hill. The staff was friendly, and the food was delicious, though not very varied, but it was enough for breakfast considering the price. Thank you, Plan B.
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Accommodation's Reply
14 Jul 2026
Dear Mr./Ms. F*a, Thank you for choosing Plan b Padang Hotel and for taking the time to write a positive review with a rating of 8.8/10. We are delighted to hear that you and your family were comfortable in your Family Room and enjoyed the excellent location, friendly staff, and our breakfast. Thank you also for your feedback regarding the variety of breakfast options. We will use this feedback to improve our service in the future. We hope to welcome you and your family back to Plan b Padang Hotel again. Sincerely, The Management Team, Plan b Padang Hotel
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A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is very comfortable, I highly recommend a staycation here. It's clean and tidy.
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Accommodation's Reply
14 Jul 2026
Dear A*n, We sincerely thank you for choosing Plan B Padang Hotel and for giving us a high rating of 10 out of 10. We are very pleased to hear that you were satisfied with the cleanliness and tidiness of our hotel. Thank you for recommending our hotel, and we look forward to seeing you again on your next visit. Sincerely, The Management of Plan B Padang Hotel
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Alivasei
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Strategic location, near cafes, near city center, affordable prices, easy parking, clean rooms, friendly staff.
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Accommodation's Reply
14 Jul 2026
Dear Ms. Alifa M., Thank you for your 10/10 review. We are delighted to hear that you enjoyed our excellent location, close to cafes and the city center, and were satisfied with the affordable price, convenient parking, clean rooms, and friendly staff. Your positive feedback is an encouragement to our entire team to continue providing the best service to all our guests. We hope to welcome you back to Plan b Padang Hotel next time and provide you with a similarly memorable stay. Sincerely, The Management Team, Plan b Padang Hotel
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S***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Friendly staff, close to the city center and the beach. Delicious breakfast.
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Accommodation's Reply
27 Jun 2026
Dear Ms./Mrs. S*h, Thank you for choosing Plan b Hotel and for taking the time to write a review. We are delighted to hear that you were impressed with our friendly staff, excellent location near the city center and the beach, and our breakfast. Your positive review is an encouragement to our entire team to continue providing the best service to all our guests. We hope to welcome you back to Plan b Hotel on your next visit. Sincerely, The Plan b Hotel Management
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Yuli S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the location is very strategic, and the hotel environment is very clean and comfortable.
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Accommodation's Reply
29 Jun 2026
Dear Ms. Yuli S., Thank you for choosing Plan B Hotel and for taking the time to write such a positive review. We are delighted to hear that you were satisfied with the friendliness of our staff, the excellent location of the hotel, and the cleanliness and comfort of the environment. Your compliments motivate our entire team to strive to provide the best service to all our guests. We hope to welcome you back to Plan B Hotel again in the future. Sincerely, The Plan B Hotel Management
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
This is the best hotel... Comfortable, safe, and very clean.
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Accommodation's Reply
14 Jul 2026
Dear Mr./Ms. Y*i, Thank you for choosing Plan b Padang Hotel and for taking the time to give us a 10/10 review. We are delighted to know that you felt comfortable, safe, and satisfied with the cleanliness of the hotel during your stay. Your positive review is an encouragement to our entire team to continue providing the best service and maintaining the quality of the hotel's facilities and cleanliness. We hope to welcome you back again on your next visit to Padang and provide you with another memorable stay. Sincerely, The Management Team, Plan b Padang Hotel
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Y***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Helping to get the prayer mat for prayer.
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Accommodation's Reply
20 Jun 2026
Dear Ms. Y*i, Thank you for your 9.4 rating and for choosing Plan b Hotel as your accommodation. We are delighted to hear that our team's services, including the provision of prayer mats, provided comfort throughout your stay. Guest satisfaction and comfort are always our top priority. Thank you for your trust and appreciation. We hope to welcome you back to Plan b Hotel on your next visit. Sincerely, The Plan b Hotel Management Team
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Comfortable, clean, and affordable.
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Accommodation's Reply
20 Jun 2026
Dear Mr./Ms. Y*i, Thank you for your excellent rating and for choosing Plan b Hotel for your visit to Padang. We greatly appreciate your compliments. We are delighted to know that your stay was a memorable experience and met your expectations. Such support encourages our entire team to continue providing the best service to all our guests. We hope to welcome you back to Plan b Hotel on your next visit. Sincerely, The Management Team, Plan b Hotel Padang
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Y***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Strategic location and close to Al-Hakim Mosque, beach, and eateries.
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Accommodation's Reply
09 Jun 2026
Dear Ms. Y*a, Thank you for choosing Plan b Padang Hotel and for taking the time to share your experience. We are delighted to hear that you enjoyed our hotel's excellent location, close to Al Hakim Mosque, the beach, and a variety of restaurants in the surrounding area. This easily accessible and convenient location is one of the highlights we hope will facilitate all guests during their stay in Padang. We appreciate your review and look forward to welcoming you back on your next stay for an even better experience. Sincerely, The Management Team, Plan b Padang Hotel
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Rifaldo a. p.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The staff are very friendly, highly recommended for those who are on holiday in Padang.
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Accommodation's Reply
09 Jun 2026
Dear Mr. Rifaldo A.P., Thank you for choosing Plan B Padang Hotel and for taking the time to write a positive review. We are delighted to know that the friendliness of our staff left a positive impression on you during your stay. We will share your compliments with the entire team to inspire us to continue providing the best service to all our guests. Thank you also for your feedback. We hope to welcome you back on your next visit to Padang and provide you with an even more memorable stay. Sincerely, The Management Team, Plan B Padang Hotel
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Y***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 6 week(s) ago
The deluxe room is exposed to sunlight so the AC doesn't work during the day, it's very hot.
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Accommodation's Reply
09 Jun 2026
Dear Mr./Ms. Y*y, Thank you for choosing Plan b Padang Hotel and for taking the time to share your experience. We apologize for the inconvenience you experienced regarding the extremely hot temperature in your Deluxe room during the day due to sunlight, which caused the air conditioning to malfunction. Your feedback is invaluable to us, and we have forwarded it to the relevant team to assess and find ways to improve the comfort of guests in the affected rooms. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for a more comfortable and enjoyable stay. Sincerely, The Management Team, Plan b Padang Hotel
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Mega N.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel is very comfortable, and the staff is very responsive to guests' needs. Next time I go to Padang, I'll definitely stay here.
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2 people find it helpful
Accommodation's Reply
23 May 2026
Dear Ms. Mega N, Thank you for choosing Plan b Padang Hotel and for taking the time to write a positive review. We are very happy to know that you felt comfortable during your stay and that our staff were able to assist you well. Your feedback is an encouragement to our entire team to continue providing the best service to all our guests. We hope to welcome you back to Plan b Padang Hotel on your next visit to Padang. Sincerely, The Management Team, Plan b Padang Hotel
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w***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
When I showered, the water stagnated and didn't drain smoothly, and there was hair in it. I got room 215.
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Accommodation's Reply
02 Jun 2026
Dear Mr./Ms. w*a, Thank you for taking the time to review and provide feedback regarding your stay at Plan b Padang Hotel. We apologize for the inconvenience you experienced in room 215, particularly regarding the malfunctioning bathroom drain. We have followed up on your feedback with our housekeeping and maintenance teams to conduct a thorough inspection and repair to prevent this from happening again. We greatly appreciate your attention to this matter, as it helps us improve the quality of our facilities and services for all our guests. Thank you for trusting Plan b Padang Hotel. We hope to welcome you back again in the future and provide you with an even better stay experience. Sincerely, The Management Team, Plan b Padang Hotel
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H***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
My first experience staying at this hotel was very good, I plan to come back to stay here again if I go to Padang.
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Warm greetings from Plan B Hotel Padang. Thank you very much for your wonderful review and for choosing us for your first stay. We are delighted to hear that you had such a positive experience and that you are planning to stay with us again when visiting Padang. Your kind words truly mean a lot to us and serve as great motivation for our team to continue providing the best service and comfortable experience for all our guests. We look forward to welcoming you back to Plan B Hotel Padang in the near future. Warm regards, Management Plan B Hotel Padang
Number of reviews per page
20
40

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