Zest Airport Jakarta by Swiss-Belhotel International

Explore Zest Airport Jakarta by Swiss-Belhotel International
8.4
Very Good
From 13,324 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

7.9

Location

8.7

Service and Facilites

8.4

People often mention about Zest Airport Jakarta by Swiss-Belhotel International
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Staff Friendliness (252)
Accessibility (235)
Bedroom (217)
Ambiance (173)
Bathroom (171)
Hotel Area (163)
Room Space (149)
Check-in/out Time (146)
Wifi (116)
Surroundings (111)
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Traveler Reviews Zest Airport Jakarta by Swiss-Belhotel International

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40
Customer reviews
s***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 day(s) ago
Excellent, friendly and helpful staff.
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Verified Traveler
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Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 day(s) ago
Clean, comfortable rooms, close to minimarkets, free shuttle to the airport on time.
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Febriyestion
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
Recommended if you want to stay near Suta Airport. There's an hourly shuttle bus. If you prefer, take a Bluebird taxi; the pool is very close and arrives quickly.
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C***a
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Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
It's close to the airport, about 15-20 minutes away, and there's an hourly airport shuttle. The rooms are spacious, and you can even fill up with drinking water thanks to the water dispenser.
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Accommodation's Reply
28 Apr 2026
Dear Valued Guest, Warm greetings from Zest Airport Jakarta. First, I would like to thank you for choosing our hotel and for writing a review about your stay. We are delighted to hear that you enjoyed your stay at Zest Airport Jakarta. We hope to welcome you back again soon. Sincerely, The Management Team, Zest Airport Jakarta
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y***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Clean and comfortable hotel, friendly staff
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Accommodation's Reply
28 Apr 2026
Dear Sir/Madam, Warm greetings from Zest Jakarta Airport. Thank you for taking the time to share your experience at Zest Jakarta Airport. We are very grateful and pleased to hear that you had a memorable experience. We sincerely hope to welcome you back to Zest Jakarta Airport again. Sincerely, Zest Jakarta Airport Management Team
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m***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Good, friendly, just a bit difficult to store breast milk.
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Accommodation's Reply
28 Apr 2026
Dear Valued Guest, Warm greetings from Zest Airport Jakarta. Thank you for choosing us as your accommodation. We are delighted to welcome you to Zest Airport Jakarta and appreciate you taking the time to write a review. We hope to welcome you back to Zest Airport Jakarta again. Sincerely, The Management Team, Zest Airport Jakarta
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Gifany
icon-Leisure
Leisure
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8.5
/10
Reviewed 1 week(s) ago
Okay, hotel close to terminal, free airport shuttle
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Accommodation's Reply
27 Apr 2026
Dear Sir/Madam, Warm greetings from Zest Jakarta Airport. Thank you for taking the time to share your experience at Zest Jakarta Airport. We are very grateful and pleased to hear that you had a memorable experience. We hope to welcome you back to Zest Jakarta Airport again. Sincerely, Zest Jakarta Airport Management Team
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syaiful j.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The staff was very friendly at check-in and check-out, and the process was quick.
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Accommodation's Reply
29 Apr 2026
Dear Sir/Madam, Warm greetings from Zest Jakarta Airport. Thank you for taking the time to share your experience at Zest Jakarta Airport. We are very grateful and pleased to hear that you had a memorable experience. We hope to welcome you back to Zest Jakarta Airport again. Sincerely, Zest Jakarta Airport Management Team
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C***a
icon-origin-TRAVELOKA
6.2
/10
Reviewed 1 week(s) ago
The bellboy and security guard in the lobby on April 18th were extremely unhelpful! They were both silent, and the lobby was just me and my 1.5-year-old son. My husband was taking the car to the basement. I tried to push the door myself, carrying two medium-sized, fairly heavy bags and guiding my son. They didn't help me open the door, let alone load my things into the car. This is my first time staying at a hotel with such poor service. There's a pool, but not all guests can use it. It would have been better to not have a photo of the pool in the hotel photos; 100,000 Rupiah for 1 person to swim is not worth it. Thank you. If the hotel wasn't crowded, I think they could have been friendlier and more helpful, but my experience was unsatisfactory.
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Accommodation's Reply
27 Apr 2026
Dear Valued Guest, Zest Airport Jakarta would like to express our deepest gratitude for your choice to stay with us. We apologize for any inconvenience you may have experienced during your stay. Providing the best possible service and amenities for your comfort is our top priority. We apologize again and hope to welcome you back in the future and that we will be able to meet your expectations. Sincerely, The Management Team, Zest Airport Jakarta
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Verified Traveler
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Transit
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8.3
/10
Reviewed 2 week(s) ago
Overall, it's good, close to the airport, but a bit difficult to access by public transportation. There's a shuttle to and from the airport, but you have to get off at the airport before returning to the hotel. Breakfast variety also needs attention.
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Accommodation's Reply
24 Apr 2026
Dear Valued Guest, Warm greetings from Zest Airport Jakarta. Thank you for choosing us as your accommodation. We are delighted to welcome you to Zest Airport Jakarta and appreciate you taking the time to write a review. We hope to welcome you back to Zest Airport Jakarta again. Sincerely, The Management Team, Zest Airport Jakarta
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J***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Very good, comfortable, and close to the airport
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Accommodation's Reply
24 Apr 2026
Dear Valued Guest, Warm greetings from Zest Airport Jakarta. First, I would like to thank you for choosing our hotel and for writing a review about your stay. We are delighted to hear that you enjoyed your stay at Zest Airport Jakarta. We hope to welcome you back again soon. Sincerely, The Management Team, Zest Airport Jakarta
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y***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The staff is very friendly and nice, for the lobby area, maybe it needs more AC so that it doesn't get too hot while waiting to check in🙏
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Accommodation's Reply
24 Apr 2026
Dear Valued Guest, Greetings from Zest Airport Jakarta. Thank you for choosing us as your accommodation. We are delighted to welcome you to Zest Airport Jakarta and appreciate you taking the time to write a review. We hope to welcome you back to Zest Airport Jakarta again. Sincerely, The Management Team, Zest Airport Jakarta
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N***t
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Strategically located near the airport, there's an Indomaret in the lobby, and plenty of food stalls around the hotel. The restrooms and rooms are clean 👍
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Accommodation's Reply
24 Apr 2026
Dear Sir/Madam, Warm greetings from Zest Jakarta Airport. Thank you for taking the time to share your experience at Zest Jakarta Airport. We are very grateful and pleased to hear that you had a memorable experience. We hope to welcome you back to Zest Jakarta Airport again. Sincerely, Zest Jakarta Airport Management Team
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
9.0
/10
Reviewed 2 week(s) ago
There was soto for breakfast, but it was cold, no longer hot. The vermicelli mixture was still hard. Indomie noodles are available outside the hotel building, but you have to pay. The room didn't have a door lock, so if you wanted to fill the water dispenser, you couldn't push the door open, which was a bit of a hassle.
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Accommodation's Reply
21 Apr 2026
Dear Valued Guest, Zest Airport Jakarta would like to express our deepest gratitude for your choice to stay with us. We apologize for any inconvenience you may have experienced during your stay. Providing the best possible service and amenities for your comfort is our top priority. We apologize again and hope to welcome you back in the future, and we look forward to meeting your expectations. Sincerely, The Management Team, Zest Airport Jakarta
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C***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The location is close to the airport, the rooms are clean, and the toilets aren't too small. Breakfast is simple, with fried rice, soto (soy sauce), fried noodles, and fried chicken. It's good enough for those in transit.
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Accommodation's Reply
24 Apr 2026
Dear Valued Guest, Warm greetings from Zest Airport Jakarta. First, I would like to thank you for choosing our hotel and for writing a review about your stay. We are delighted to hear that you enjoyed your stay at Zest Airport Jakarta. We hope to welcome you back again soon. Sincerely, The Management Team, Zest Airport Jakarta
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Angelina
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 2 week(s) ago
I used to always stay here when transiting because of the strategic location and good service, but now the rooms are poorly maintained and the bathrooms are dirty and mossy, the staff service is still always good and friendly, hopefully more attention will be paid to the cleanliness and condition of the rooms.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Warm greetings from Zest Airport Jakarta. First, I would like to thank you for choosing our hotel and for writing a review about your stay. We are delighted to hear that you enjoyed your stay at Zest Airport Jakarta. We hope to welcome you back again soon. Sincerely, The Management Team, Zest Airport Jakarta
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J***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Very good for plane transit
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Accommodation's Reply
21 Apr 2026
Dear Sir/Madam, Warm greetings from Zest Jakarta Airport. Thank you for taking the time to share your experience at Zest Jakarta Airport. We are delighted to hear that you had a memorable experience. We sincerely hope to welcome you back to Zest Jakarta Airport again. Sincerely, Zest Jakarta Airport Management Team
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff is friendly, the place is clean, and the accommodation is highly recommended.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Warm greetings from Zest Airport Jakarta. First, I would like to thank you for choosing our hotel and for writing a review about your stay. We are delighted to hear that you enjoyed your stay at Zest Airport Jakarta. We hope to welcome you back again soon. Sincerely, The Management Team, Zest Airport Jakarta
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I***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
For a location close to the airport 👍, friendly staff, cold AC, ok price,... but one suggestion from me, please, why is there a bad smell in the room when we first entered, maybe from the water pipe... Thank you, we can stay overnight in 1 room even though there are 5 of us with children for transit for about 6 hours before leaving again 🙏
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1 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Warm greetings from Zest Airport Jakarta. First, I would like to thank you for choosing our hotel and for writing a review about your stay. We are delighted to hear that you enjoyed your stay at Zest Airport Jakarta. We hope to welcome you back again soon. Sincerely, The Management Team, Zest Airport Jakarta
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable, close to the airport, and with airport drop-off. It smells nice and is tidy too. Awesome. Thanks.
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1 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Sir/Madam, Warm greetings from Zest Jakarta Airport. Thank you for taking the time to share your experience at Zest Jakarta Airport. We are very grateful and pleased to hear that you had a memorable experience. We sincerely hope to welcome you back to Zest Jakarta Airport again. Sincerely, Zest Jakarta Airport Management Team
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Number of reviews per page
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