Overall Ratings & Reviews Hotel Pules

Traveloka (1,714)
Other sources (3)
8.6
Very Good
From 1,714 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

7.7

Location

8.9

Service and Facilites

8.6

People often mention about Hotel Pules
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Staff Friendliness (33)
Ambiance (33)
Distance to City Center (31)
Bedroom (24)
Accessibility (23)
Hotel Area (23)
Check-in/out Time (22)
Room Space (19)
Bathroom (19)
Surroundings (17)
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Traveler Reviews Hotel Pules

Number of reviews per page
20
40
Customer reviews
Vini R.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 day(s) ago
Close to everywhere, if you want to go to Malioboro, just walk there, if you want to buy souvenirs at Krisna, just cross the road, really great.
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A***d
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Clean rooms, very friendly hotel staff and close to Malioboro, just a 5 minute walk to get there, next time if I go to Jogja I will stay here again.. thank you
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Accommodation's Reply
03 May 2026
Dear Mr./Ms. A*d, Thank you for your positive review! Your feedback is very important for the future development of the hotel. We hope to be able to serve you even better on your next stay.
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N***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and nice, the bedrooms are comfortable and the hotel is also close to Malioboro Street.
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Accommodation's Reply
17 Apr 2026
Dear Ms. N*a, Thank you for your positive review! Your feedback is very important for the future development of the hotel. We hope to be able to serve you even better on your next stay.
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S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff are friendly, clean, fragrant, cold AC, strategic location to everywhere
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1 people find it helpful
Accommodation's Reply
03 Apr 2026
Dear Mr./Ms. S*y, Thank you for your positive review! Your feedback is extremely important for the future development of our hotel. We hope to provide you with the best service again during your next stay.
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E***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Friendly staff, strategic hotel near Malioboro
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Accommodation's Reply
03 Apr 2026
Dear Mr./Ms. E*o, Thank you for your positive review! Your feedback is extremely important for the future development of our hotel. We hope to provide you with the best service again during your next stay.
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Andi N. M. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel is very close to Malioboro and Yogyakarta Station. The hotel's amenities are well-suited for the price. The staff is also very friendly and helpful. Thank you for providing a room that perfectly suited my needs: a corner room with plenty of morning sunlight.
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Accommodation's Reply
10 Mar 2026
Andy, thank you for your kind review! Your valuable feedback is invaluable to our hotel's future operations. We will strive to provide even better service on your next visit.
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P***T
icon-Leisure
Leisure
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10.0
/10
Reviewed 15 week(s) ago
Access to Malioboro is close, the hotel staff is friendly and responsive, and the rooms are clean.
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Accommodation's Reply
27 Jan 2026
Dear Mr./Ms. P*T, Thank you for your positive review! Your feedback is invaluable in the future development of our hotel. We look forward to serving you again on your next stay.
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Fajar
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The staff is friendly, nice, the room is clean
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1 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Mr. Fajar, Thank you for your positive review! Your feedback is extremely important for the future development of the hotel. We hope to provide you with excellent service again during your next stay.
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M***d
icon-Leisure
Leisure
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6.7
/10
Reviewed 19 week(s) ago
simple, no fuss, good service
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Accommodation's Reply
06 Jan 2026
Dear Mr./Ms. M*d, Thank you for your positive review! Your feedback is very important for the future development of the hotel. We hope to be able to serve you even better on your next stay.
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eriani l.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 19 week(s) ago
The location is very strategic because it is close to Malioboro Street so it is just a walk. The service is very good, the ladies/gentlemen are all friendly. Because there is no elevator, it was a bit difficult to carry the suitcase, but luckily the staff at the hotel immediately helped lift it to the second floor. The comfort of the room was lacking in my opinion because the first time I entered the room, the room smelled of the toilet and when we checked it turned out that the toilet door could not be closed properly so for 6 nights there we always used a pen to keep it closed properly. Then I was also surprised when I stayed there, there was a small centipede coming out of the wall next to the window and sneaking under the bed. The last thing that made it uncomfortable was every morning the sound of the toilet or whatever flow was so loud that it kept waking me up. Even though the service from the hotel employees was very good, the comfort of the building itself was lacking.
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Accommodation's Reply
02 Jan 2026
Dear Mr./Ms. Ariani, Thank you for your wonderful review! We apologize for any inconvenience you may have experienced. Your feedback is important for the future development of our hotel. We hope to provide you with another excellent service during your next stay.
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tyas d.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 20 week(s) ago
Quite comfortable, the room size is small but enough for resting.
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Accommodation's Reply
21 Dec 2025
Dear Mr. Thias, Thank you for your positive review! Your feedback is very important for the future development of the hotel. We hope to be able to serve you even better on your next stay.
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n***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 20 week(s) ago
The hotel staff is friendly, staying here feels very comfortable and quiet, close to tourist attractions, next trip I will probably stay here again.
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Accommodation's Reply
21 Dec 2025
Dear Mr./Ms. N*i, Thank you so much for your positive feedback! Your valuable comments will be invaluable in developing our hotel in the future. We will do our best to improve our services for your next stay.
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h***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Friendly hotel staff, close to Malioboro.
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Accommodation's Reply
21 Dec 2025
Dear Mr./Ms. H*o, Thank you so much for your positive feedback! Your valuable comments will be invaluable in improving our hotel. We will do our best to provide you with an even better experience on your next stay.
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W***u
icon-origin-TRAVELOKA
6.4
/10
Reviewed 22 week(s) ago
Overall it's okay...just the amenities are incomplete
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Accommodation's Reply
12 Dec 2025
Dear Mr. Wu, Thank you for your review! We apologize for any inconvenience you may have experienced. Your feedback is important for the future development of the hotel. We hope to provide you with excellent service again during your next stay.
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P***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 23 week(s) ago
The room is not soundproof, the AC remote is difficult to use, the bathroom smells, maybe the floor drain needs to be checked, the bedroom is small, making it difficult to pray. However, the check-in and check-out service is satisfactory and the bedroom is relatively clean and the location is very strategic.
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2 people find it helpful
Accommodation's Reply
03 Dec 2025
Thank you very much for your valuable feedback, P*o. We apologize for any inconvenience caused. Your valuable feedback will be an important part of our hotel's future operations. We sincerely hope to welcome you back again and we will continue to strive to provide the best service.
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Harry S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
This hotel has always been our main destination whenever we visit Yogyakarta. From 2013 to 2025, we have always stayed at Hotel Pules whenever we visit Yogyakarta. The employees have gotten to know us well because we meet often.
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Accommodation's Reply
03 Dec 2025
Dear Harry, Thank you for your continued support since 2013. Prudential Hotels is open 24 hours a day, 365 days a year. We hope you will return to stay with us again when you visit Yogyakarta. We wish you good health and will continue to provide the best service to you. We look forward to welcoming you back.
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i***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
Thank God 🤲 thank you very happy 😍
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1 people find it helpful
Accommodation's Reply
24 Nov 2025
Dear I*i, Thank you for your wonderful review! Your feedback is very important to our hotel's future performance. We look forward to providing you with the best service on your next visit.
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
The location is close to Malioboro, the internet is also fast, the price paid is in accordance with what you get
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Accommodation's Reply
16 Nov 2025
Dear L*a, Thank you for your wonderful review! Your feedback is very important to our hotel's future performance. We look forward to providing you with the best service on your next visit.
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Nur L. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
A stay at Hotel Pules is a must. Very affordable prices. Strategically located. Close to Tugu Station.
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1 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear Ms. Noor, Thank you for your positive review! Your feedback is very important to the future performance of our hotel. We look forward to providing you with the best service on your next visit.
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Nur L. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The hotel staff is very friendly, this is my second stay here. It's close to Malioboro. I'll stay here again next time.
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Accommodation's Reply
22 Oct 2025
Dear Ms. Noor, Thank you for your positive review! Your feedback is very important to the future performance of our hotel. We look forward to providing you with the best service on your next visit.
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Number of reviews per page
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