SAME Hotel Malang

Explore SAME Hotel Malang
8.6
Very Good
From 9,248 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.2

Location

8.7

Service and Facilites

8.6

People often mention about SAME Hotel Malang
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Staff Friendliness (158)
Distance to City Center (155)
Bedroom (142)
Ambiance (137)
Room Space (133)
Accessibility (125)
Bathroom (119)
Surroundings (117)
Hotel Area (111)
Check-in/out Time (97)
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Traveler Reviews SAME Hotel Malang

Number of reviews per page
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40
Customer reviews
MOCH K. A.
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10.0
/10
Reviewed 3 day(s) ago
A three-star hotel but the price is less than 300k, absolutely great.
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Erwan
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Business
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9.4
/10
Reviewed 1 week(s) ago
The check-in service was very satisfying and fast.
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Accommodation's Reply
03 Sep 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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Agus S.
icon-Business
Business
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8.5
/10
Reviewed 1 week(s) ago
Improve the cleanliness of the rooms and the staff are friendly.
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Accommodation's Reply
03 Sep 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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J***e
icon-Transit
Transit
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9.4
/10
Reviewed 2 week(s) ago
Friendly hotel staff, fast check-in process, clean and cool rooms, smart TV and location close to Klodjen Market.
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2 people find it helpful
Accommodation's Reply
03 Sep 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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Atik N. C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Irreplaceable temporary accommodation, always in the same hotel, don't want to move to another hotel ☺
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Accommodation's Reply
03 Sep 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly hotel staff, strategic location.
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Accommodation's Reply
24 Aug 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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R***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel staff was friendly, and we were able to store our luggage before check-in and after checkout. We were also able to request early check-in. It's close to Malang Station, and we could even walk there. The room was also clean; we stayed for three days and it was cleaned daily. The only downside was the intermittent Wi-Fi. Otherwise, it was great. If I were to return to Malang, I wouldn't hesitate to stay at the same hotel again.
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Accommodation's Reply
24 Aug 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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J***e
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Clean rooms, friendly staff, cool air conditioning, a quiet and comfortable atmosphere, and close to Klodjen Market for culinary delights. Affordable prices. I'm a regular when I'm in Malang.
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Accommodation's Reply
24 Aug 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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L***y
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Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
First impressions upon entering the hotel: it smells good... The elevator smells good, and the hallways in the rooms smell good too. Location: Malang city center, close to Tugu Square, Kayutangan, and Klojen Market. Within walking distance. Amenities: Receptionist and hotel staff were friendly. Room: Quite clean. Toilet: Clean Notes: 1. The shower and toilet jets have a lot of moss on them. 2. The bath towels may need to be renewed as they are no longer white. If I have the opportunity to stay in Malang, I will return to Same Hotel.
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1 people find it helpful
Accommodation's Reply
24 Aug 2026
Dear Valued Guest, Thank you for staying at our hotel. Thank you for taking the time to write such a helpful and constructive review! Regarding the shower issue, we have been informed and are in the process of replacing the shower head. We are committed to providing you with a comfortable and memorable experience, and we hope this made your visit a memorable one. We sincerely hope to have the opportunity to serve you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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A***y
icon-Leisure
Leisure
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10.0
/10
Reviewed 3 week(s) ago
The absolute best. I'll definitely stay here again if I go to Malang. Thanks, Same Hotel.
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Accommodation's Reply
24 Aug 2026
Dear Valued Guest, Thank you for choosing our hotel. Thank you for taking the time to write this helpful and constructive review! We strive to provide you with a comfortable and memorable experience, and we hope this review enhances your visit. We look forward to having the opportunity to serve you again at Semmalang Hotel. Sincerely, The Management Team, Semmalang Hotel
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N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
I like staying here when I go to Malang city because it is close to everywhere and the price is not expensive.
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Accommodation's Reply
24 Aug 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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fitrotul h. s.
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The room was as expected, nice and clean.
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Accommodation's Reply
24 Aug 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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E***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The staff is very friendly, the room is quite spacious, comfortable, the bathroom is clean.
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Accommodation's Reply
24 Aug 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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Jessica V. Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Hotel close to Klojen Market.
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1 people find it helpful
Accommodation's Reply
24 Aug 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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p***o
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
Thanks for the cheap price, cleanliness, hospitality, location, and all amenities.
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Accommodation's Reply
24 Aug 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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D***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
So far so good. Thank you to the hotel staff. Keep it up.
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Accommodation's Reply
03 Sep 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
For the price, staying here is well worth it. The only downside is the lack of parking, but the security guard is very helpful in arranging a parking spot for your car (leave the key with the security guard).
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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Verified Traveler
icon-origin-TRAVELOKA
7.0
/10
Reviewed 6 week(s) ago
It's a shame that the service is not good enough for a hotel with many visitors. I checked in on June 25, 2026. I arrived at 12:20, and the receptionist said the room wasn't ready. Okay, I chose to wait. At 1:00 PM I confirmed again, and the information was not ready. At 1:40 PM I confirmed again, and they said yes. If I hadn't asked, I wouldn't have been informed that it was ready. After being given the access card, there was no apology from the receptionist for the long wait, whereas in other hotels the wait was less than 5 minutes and they apologized for the long wait, here I waited for over an hour in silence. Secondly, regarding the room, when I booked on the app, I had specifically requested that I check in at 12 and asked for a room with a city view, but what I got was a view of a building wall. Please pay attention to customer requests. Thank you.
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1 people find it helpful
Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Thank you for staying with us and for your valuable feedback. We apologize for any inconvenience you experienced during your stay. We are sorry for the inconvenience you experienced during check-in. This was contrary to our standard operating procedures, and we will conduct a thorough investigation. Although the system recorded your check-in time as 12:00 PM, another guest had already checked into that room, causing the cleaning process to take longer than usual. We have informed the housekeeping staff about this. On July 25th, a room of the same type (though with a different room number) was also occupied. This is all the information we can provide at this time. We hope to welcome you back to Malang Sami Hotel again. Thank you, The Management, Malang Sami Hotel.
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M***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Friendly staff, spacious rooms and located in the city center.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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D***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The location is strategic, the price is affordable, the rooms are comfortable and clean.
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Accommodation's Reply
24 Jul 2026
Dear Valued Guest, Thank you for staying with us. Thank you for taking the time to write such a helpful and constructive review! We are committed to providing every guest with a comfortable and memorable experience, and we hope your stay was particularly memorable. We look forward to serving you again at Sem Malang Hotel. Sincerely, The Management Team, Sem Malang Hotel
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Number of reviews per page
20
40

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