8.7
Very Good
From 1,170 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.7
Meal
8.8
Location
9.0
Service and Facilites
8.7
People often mention about Smart Hotel Lubuklinggau
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Staff Friendliness (61)
Distance to City Center (59)
Ambiance (51)
Bedroom (51)
Bathroom (48)
Accessibility (47)
Family Friendly (47)
Taste (47)
Room Space (45)
Hotel Area (43)
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Traveler Reviews Smart Hotel Lubuklinggau
Number of reviews per page
20
40
Customer reviews
Y***i
10.0
/10
Reviewed 2 week(s) ago
satisfactory service and recommended
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Accommodation's Reply
03 Jun 2025
Dear Mr./Mrs. Y*i. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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da
dwi a.
10.0
/10
Reviewed 3 week(s) ago
Comfortable, friendly service, clean.
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Accommodation's Reply
30 May 2025
Dear Mr./Mrs. Dwi. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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AN
Abidatunnisa N.
10.0
/10
Reviewed 3 week(s) ago
Friendly staff, good service, clean rooms.
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Accommodation's Reply
27 May 2025
Dear Mrs. Abidatunisa. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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D***e
Staycation
9.4
/10
Reviewed 3 week(s) ago
Comfortable, clean, but towels and mats were not ready when we checked in. Waited 2 hours for the laundry to finish. It seems it will be better in the future.
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Accommodation's Reply
25 May 2025
. Dear Mr./Mrs. D*e. Thank you for your review. We are glad to hear that some aspects of your experience were satisfactory, and we take note of your feedback for our future improvements. Your feedback is invaluable in helping us improve. Best regards, SMart Hotel Lubuklinggau Management
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G***n
Business
9.0
/10
Reviewed 4 week(s) ago
overall it's good, location, cleanliness and service.
just for food, the taste is lacking and the fruit has many small animals like flies.
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Accommodation's Reply
20 May 2025
. Dear Mr./Mrs. G*n. Thank you for your review. We are glad to hear that some aspects of your experience were satisfactory, and we take note of your feedback for our future improvements. Your feedback is invaluable in helping us improve. Best regards, SMart Hotel Lubuklinggau Management
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I***l
10.0
/10
Reviewed 4 week(s) ago
good neat comfortable fast service satisfying
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Accommodation's Reply
19 May 2025
Dear Mr./Mrs. l*l. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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M***d
9.4
/10
Reviewed 5 week(s) ago
All staff are friendly, nice to stay
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Accommodation's Reply
15 May 2025
Dear Mr./Mrs. M*d. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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M***h
8.5
/10
Reviewed 5 week(s) ago
Overall it's quite good, and there's a bit of variety in the breakfast too.
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Accommodation's Reply
13 May 2025
Dear M*h. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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h***i
10.0
/10
Reviewed 6 week(s) ago
nice friendly clean beautiful and comfortable
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Accommodation's Reply
05 May 2025
Dear Mr./Mrs. H*i. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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IS
IRWAN S.
8.5
/10
Reviewed 7 week(s) ago
Worth it, 3 days in room 217, only there was no hot water, so taking a shower at night was quite cold.
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Accommodation's Reply
29 Apr 2025
Dear Mr. Irwan s. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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P***k
Transit
8.5
/10
Reviewed 7 week(s) ago
The hotel staff is friendly. The service is satisfactory. But unfortunately when we stayed the swimming pool was under repair. The rest is okay.
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Accommodation's Reply
28 Apr 2025
Dear Mr./Mrs. P*ke. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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AD
Azka D.
6.5
/10
Reviewed 7 week(s) ago
The room was not very clean, the parking lot was not spacious enough, and I didn't have time to try the food because it was no longer available at 9 o'clock.
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Accommodation's Reply
23 Apr 2025
. Dear Mr. Azka. Thank you for your review. We are glad to hear that some aspects of your experience were satisfactory, and we take note of your feedback for our future improvements. Your feedback is invaluable in helping us improve. Best regards, SMart Hotel Lubuklinggau Management
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FP
Febrina P.
Transit
10.0
/10
Reviewed 7 week(s) ago
Clean and comfortable hotel with a strategic location on the main road, around the hotel there are many culinary places/eateries, easy to find food can be reached by walking. Oh yes, at breakfast there is an instant noodle corner that is ready to be ordered for noodle lovers.
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1 people find it helpful
Accommodation's Reply
23 Apr 2025
Dear Ms. Febrina. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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NB
Nove B. K.
Staycation
8.5
/10
Reviewed 8 week(s) ago
It's comfortable for children to enjoy swimming, please continue to improve the service.
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Accommodation's Reply
23 Apr 2025
Dear Mrs. Nove b to. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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EE
Elda E. C.
6.0
/10
Reviewed 8 week(s) ago
I have stayed here many times, several times every time I wanted to extend my stay I was always accepted after a few hours and then told to change to another room, and this is the second time it happened. This is the first time I got a fairly comfortable room but wanted to extend it but it felt like I was being toyed with. But thank you.
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Accommodation's Reply
22 Apr 2025
. Dear Ms. Elda. Thank you for your review. We are glad to hear that some aspects of your experience were satisfactory, and we take note of your feedback for our future improvements. Your feedback is invaluable in helping us improve. Best regards, Management of Smart Hotel Lubuklinggau
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H***n
Business
9.1
/10
Reviewed 8 week(s) ago
The place is comfortable, right in the middle of the city.
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Accommodation's Reply
18 Apr 2025
Dear Mr./Mrs. H * n. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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AP
Agus P.
10.0
/10
Reviewed 9 week(s) ago
comfortable hotel..
friendly staff service and of course the right price for us.
smart cool hotel
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1 people find it helpful
Accommodation's Reply
18 Apr 2025
Dear Mr. Agus. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Lubuklinggau. ManagementSMart Hotel Lubuklinggau
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T***s
10.0
/10
Reviewed 10 week(s) ago
Affordable and strategic location.
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Accommodation's Reply
15 Apr 2025
Dear Mr./Mrs. T*s. Thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Best regards, Management of SMart Hotel Lubuklinggau
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J***e
8.8
/10
Reviewed 10 week(s) ago
The bathroom was dirty, the shower head needed to be replaced, and the water coming out of the shower was very small.
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1 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear [Guest Name], thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, Management of SMart Hotel Lubuklinggau
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Rizky P. S.
Leisure
10.0
/10
Reviewed 10 week(s) ago
Very good, the hotel is clean. The view of the pool is very nice.
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Accommodation's Reply
08 Apr 2025
. Dear Mr./Mrs. Rizky, thank you for choosing SMart Hotel Lubuklinggau and for your positive review. We are very pleased to know that you enjoyed your stay with us. We will pass on your compliments to the team as encouragement to continue providing the best service. We look forward to your next visit! Sincerely, SMart Hotel Lubuklinggau Management
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Number of reviews per page
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