8.5
Very Good
From 1,095 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.6

People often mention about De Best Hotel
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Distance to City Center (13)
Staff Friendliness (13)
Ambiance (13)
Bedroom (13)
Surroundings (11)
Accessibility (10)
Bathroom (10)
Hotel Area (9)
Wifi (8)
Room Space (8)
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Traveler Reviews De Best Hotel

Number of reviews per page
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40
Customer reviews
F***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Really like this hotel.. Very comfortable.
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R***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Pros: location, spacious room, clean, friendly staff. Cons: * Shower heater not working properly. * Smoking! Hell, the smoking smell even though I booked a non-smoking room. And the room has an ashtray, so figure the hotel's stance on this. If you're a smoker, this is a pro then.
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H***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Nice room, worth a try. Recommended.
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S***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
This hotel is located in the culinary center and close to BCS Mall. There are plenty of hangout options nearby. The staff is friendly and very helpful.
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F***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Close to BCS. Clean and comfortable hotel. Good service.
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Weina L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
The hotel staff was very friendly and kind. Any help they needed was immediately responded to. Thank you all very much.
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1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Great, very comfortable, close to everywhere, suitable for short trips.
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Rosita M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Overall, everything was good. We'll come here again next time we go on holiday.
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1 people find it helpful
S***i
icon-origin-TRAVELOKA
8.7
/10
Reviewed 33 week(s) ago
The hotel staff, especially the man at the reception, didn't smile at all. There was no greeting from the receptionist when we arrived. The hotel is very busy. Many international guests. But the soundproofing is lacking. Any activity we or other rooms do will definitely be heard. This makes it difficult to rest. Cleaning service is available only upon request. The TV remote in room 312 was broken. The Wi-Fi network is often slow. Before check-out time, the Wi-Fi is no longer usable. The room access card must be scanned every day at the reception to be used, even if we extend the stay. The type of electrical outlet available for charging mobile phones is prong 3. Remember to bring a suitable additional plug or ask the hotel staff for help. But as for the location, it is super super strategic. Just walk to BCS Mall, Food Court A2, or to Grand Batam Mall. There are many food vendors and aesthetic cafes around the hotel. Extraordinary.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 39 week(s) ago
The rooms and bathrooms are clean and comfortable. Close to the mall and restaurants nearby.
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H***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
Too much
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 48 week(s) ago
Comfortable and very nice, a wise choice...
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C***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 51 week(s) ago
All members of the hotel are the best, very friendly and pleasant.
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M***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 53 week(s) ago
The place is comfortable and the location is close to culinary.
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Yuliaafen 0.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 56 week(s) ago
The best hotel, very comfortable and the location is very easy to get to, close to malls, restaurants and markets.
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N***n
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 81 week(s) ago
The location is very good, there are many places selling delicious food around it.
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N***n
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 81 week(s) ago
The location is very good, there are many places selling delicious food around it.
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Novianna
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 96 week(s) ago
Easy to find food and near by to because mall
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Efendi
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 96 week(s) ago
The check in was fast and easy. Room clean. Bedsheet is clean
2 people find it helpful
Ganesan G. P.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 96 week(s) ago
One of the best around Batam cheap and good.
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