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TW Hotel

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Overall Ratings & Reviews TW Hotel

Traveloka (785)

8.2

Very Good

From 785 reviews

Provided by travelers on

Cleanliness

8.2

Room Comfort

8.1

Meal

7.6

Location

8.3

Service and Facilites

8.1

People often mention about TW Hotel

All

Room Space (29)

Bedroom (28)

Staff Friendliness (25)

Distance to City Center (23)

Accessibility (22)

Ambiance (21)

Bathroom (19)

Hotel Area (18)

Wifi (16)

Check-in/out Time (16)

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Traveler Reviews TW Hotel

Number of reviews per page

20

40

Customer reviews

bg

boss g.

Leisure

8.4

/10

Reviewed 2 day(s) ago

The staff is a bit lacking. Otherwise, it's okay. The hotel is highly recommended. 4 out of 5 stars.

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H***n

10.0

/10

Reviewed 6 week(s) ago

The staff is very friendly, the place is comfortable.

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AT

Andrie T.

10.0

/10

Reviewed 12 week(s) ago

Friendly staff, clean room, will stay again next time

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Md

Muhammad d.

8.5

/10

Reviewed 13 week(s) ago

Very satisfied staying at TW Hotel

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Verified Traveler

Leisure

9.4

/10

Reviewed 13 week(s) ago

Perhaps the smoking area should be moved away from the corridor. This way, when you open the door, you won't be hit by the smell of cigarettes.

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B***n

Business

9.1

/10

Reviewed 13 week(s) ago

The room was very clean, comfortable, and spacious. It had a view of Mount Gede. Its location on the main road made it easy to get everywhere.

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H

Hudoriah

8.5

/10

Reviewed 14 week(s) ago

Comfortable and quiet. The room is very clean.

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C***R

Leisure

9.4

/10

Reviewed 14 week(s) ago

Friendly and attractive, strategically located near the city center.

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W***y

Transit

8.2

/10

Reviewed 14 week(s) ago

Strategic location on the main road, if you want to buy anything, it's close to Alfamart/Indomart, the service is also good, the staff are also friendly, got a room on the 1st floor, the room was clean, fragrant, the hot water was on, toiletries were also provided, basically it's great.. Thank you 👍

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HC

Herry C.

Medical

8.2

/10

Reviewed 15 week(s) ago

I've stayed here many times. The service is excellent, very friendly and humble, the location is strategic, the rooms smell clean and fragrant. The only issue is that the television and TV recorder are covered in dust, and it looks like they're rarely cleaned.

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1 people find it helpful

P***i

Transit

8.5

/10

Reviewed 15 week(s) ago

The room is comfortable and well-equipped, but the teapot in the room should be checked more frequently after guests check out. When we checked in yesterday, the teapot still had coffee residue on it.

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CH

Cucu H.

Leisure

9.4

/10

Reviewed 16 week(s) ago

Hotel staff is friendly, fast in service...

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N***a

Staycation

9.1

/10

Reviewed 16 week(s) ago

The AC is cold, the room is quite spacious, the bathroom is clean, minus the slight smell of cigarettes 🙂

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Rn

Resi n. h.

8.5

/10

Reviewed 19 week(s) ago

The room is comfortable, spacious, clean, fragrant, suitable for that price 👍

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j***t

9.4

/10

Reviewed 21 week(s) ago

Friendly staff, clean, tidy rooms, and close to Alfamart.

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1 people find it helpful

j***t

9.4

/10

Reviewed 21 week(s) ago

Friendly staff, clean, tidy rooms, and close to Alfamart.

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j***t

10.0

/10

Reviewed 21 week(s) ago

Friendly staff, clean, tidy rooms, and close to Alfamart.

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1 people find it helpful

T***k

10.0

/10

Reviewed 31 week(s) ago

Friendly prices and attractive rooms

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Verified Traveler

Business

9.4

/10

Reviewed 33 week(s) ago

Good hotel and reliable price and good service

+2

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Accommodation's Reply

25 Nov 2025

Thank you for staying at our hotel.

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P***h

Business

8.2

/10

Reviewed 35 week(s) ago

When I wanted to check in, it was already late and I was tired from work, but the receptionist was still friendly and said, "Please, sir, in room so-and-so on the 2nd floor after the stairs to the left, I have prepared the room." Great, right? The friendliness... pretty cool for the service.

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+4

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Accommodation's Reply

25 Nov 2025

Thank you for staying at our hotel.

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Number of reviews per page

20

40