Verified Traveler

Leisure

10.0

/10

Reviewed 1 day(s) ago

The staff was friendly. Before booking, call to check if there's a room available. The hotel turned out to be comfortable, clean, and strategically located, close to a convenience store. It'll be on your list of hotels to stay in if you ever plan to visit Puncak.

See original

Find this review helpful?

S***a

Leisure

8.8

/10

Reviewed 2 week(s) ago

The hotel's strategic location is close to tourist attractions, restaurants, minimarkets, and gas stations. The hotel staff is friendly and helpful. It's a great place to rest during your Puncak vacation.

See original

1 people find it helpful

Accommodation's Reply

05 Jun 2026

Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay. Your compliments motivate us to continue providing the best service. We hope to welcome you back to Hotel Gerbera again.

See original

Elisna D.

10.0

/10

Reviewed 4 week(s) ago

Thank God, my staycation at this hotel was very comfortable. There were no shortcomings, everything was perfect, and nothing scary. It's close to everything, and finding food outside is easy. I'm not disappointed.

See original

1 people find it helpful

Accommodation's Reply

26 May 2026

See original

Sugiyanto

10.0

/10

Reviewed 6 week(s) ago

The hotel was very comfortable in every way, clean, and the staff were all friendly. The food was delicious, made easy with room delivery. The hotel is close to tourist attractions and restaurants. I have no regrets staying here. I will definitely return to this hotel next time.

See original

2 people find it helpful

Accommodation's Reply

17 May 2026

See original

Putri D. H.

9.1

/10

Reviewed 6 week(s) ago

The hotel staff was incredibly friendly, and the hotel itself was nice. It's just a shame there weren't any towels for the bathroom. So far, everything has been very satisfying. The best part is that the staff are all truly friendly.

See original

3 people find it helpful

Accommodation's Reply

17 May 2026

See original

M***r

Staycation

6.8

/10

Reviewed 8 week(s) ago

The AC isn't cold, it's just a blower. The toilet isn't very clean.

See original

Find this review helpful?

Accommodation's Reply

28 Apr 2026

Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team will work to improve. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.

See original

Lailatussyifa

Staycation

9.7

/10

Reviewed 8 week(s) ago

I love the view and the morning ambiance.

Find this review helpful?

Accommodation's Reply

17 May 2026

See original

R***a

Transit

6.7

/10

Reviewed 8 week(s) ago

Stayed in a standard room, but unfortunately, towels and amenities weren't provided upon arrival. Hopefully, things will improve in the future.

See original

Find this review helpful?

Accommodation's Reply

28 Apr 2026

Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team will make improvements. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera on your next vacation.

See original

h***y

Transit

6.7

/10

Reviewed 9 week(s) ago

Sleep on top with a water heater that doesn't work, bed sheets that don't smell good. It's worth the price.

See original

2 people find it helpful

Accommodation's Reply

28 Apr 2026

See original

Pipit 1.

10.0

/10

Reviewed 9 week(s) ago

I've stayed here several times, it's really amazing, the best according to request.

See original

Find this review helpful?

Accommodation's Reply

28 Apr 2026

Thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your stay. Your kind words motivate us to always strive to provide the best possible service. We look forward to welcoming you back to the Gebera Hotel.

See original

R***a

Transit

6.5

/10

Reviewed 9 week(s) ago

For a hotel price of almost 500, it doesn't seem appropriate, but thank you.

See original

Find this review helpful?

Accommodation's Reply

28 Apr 2026

Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team is working to improve and rectify them. We hope to welcome you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera on your next vacation.

See original

FAKHRUR R.

Staycation

10.0

/10

Reviewed 9 week(s) ago

Overall, it's satisfactory, strategically located close to everywhere, the food is delicious, the staff are friendly.

See original

Find this review helpful?

Accommodation's Reply

28 Apr 2026

Thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your stay. Your kind words encourage us to always strive to provide the best possible service. We look forward to welcoming you back to the Gebera Hotel.

See original

H***a

8.5

/10

Reviewed 9 week(s) ago

Good location, quite spacious room

See original

Find this review helpful?

Accommodation's Reply

28 Apr 2026

See original

FAKHRUR R.

Staycation

9.7

/10

Reviewed 9 week(s) ago

Thank God, I had a memorable stay at the Gerbera Hotel. The pool is large, the food is delicious, and the service is friendly. The only thing that needs to be improved is the cleanliness of the room, especially the mineral water bottle, dust, tissues, and ants under the bed. Overall, everything was good. Thank you for everything.

See original

Find this review helpful?

Accommodation's Reply

28 Apr 2026

Thank you so much for your lovely compliments! We are delighted to hear that you had a wonderful experience at our hotel. We apologize for any shortcomings and assure you that our team is working to resolve them. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next stay.

See original

Agus P.

9.4

/10

Reviewed 9 week(s) ago

It's perfect for those just wanting to visit Dairyland Farm Theme Park, which is within walking distance from the accommodation. The atmosphere is also peaceful.

See original

Find this review helpful?

Accommodation's Reply

28 Apr 2026

See original

Verified Traveler

Staycation

9.7

/10

Reviewed 10 week(s) ago

This is my second stay at Gerbera. So far, the rest is good, the food is delicious, and the hotel is easily accessible from the main road. Good job, Gerbera.

See original

Find this review helpful?

Accommodation's Reply

28 Apr 2026

See original

N***r

9.4

/10

Reviewed 10 week(s) ago

Unfortunately, there's only one downside: the TV isn't a smart TV. Everything else is worth it.

See original

Find this review helpful?

Accommodation's Reply

28 Apr 2026

See original

Verified Traveler

9.1

/10

Reviewed 10 week(s) ago

The staff was very friendly. They even carried my suitcase, which was excellent service for the price. The breakfast, however, wasn't very varied. I stayed there for two days and it was always fried rice every morning, but it was delicious.

See original

Find this review helpful?

Accommodation's Reply

28 Apr 2026

See original

a***u

Staycation

9.7

/10

Reviewed 12 week(s) ago

Family friendly hotel, good access.

See original

Find this review helpful?

Accommodation's Reply

31 Mar 2026

See original

Rika R.

10.0

/10

Reviewed 12 week(s) ago

The hotel staff was very friendly, the service was satisfactory, the atmosphere was comfortable, and the place was clean. Easy access and close to restaurants and the highway, so it was close to everything. Most impressively, I rushed to check out and left something behind, but the staff patiently and kindly delivered it to my address. Oh my gosh, thank you so much.

See original

Find this review helpful?

Accommodation's Reply

31 Mar 2026

See original

Hotel Gerbera

Overall Ratings & Reviews Hotel Gerbera

8.5

8.6

8.1

8.7

8.7

Traveler Reviews Hotel Gerbera