8.7
Very Good
From 3,900 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.6

Location

8.6

Service and Facilites

8.7

People often mention about JSI Resort
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Staff Friendliness (327)
Family Friendly (317)
Ambiance (306)
Variety (296)
Bedroom (286)
Taste (275)
Activity Option (257)
Hotel Area (247)
Wifi (237)
Bathroom (237)
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Traveler Reviews JSI Resort

Number of reviews per page
20
40
Customer reviews
Dessy M. A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 day(s) ago
I absolutely loved staying here. Even though the resort area is vast, there's staff everywhere. There are plenty of free activities, and the trails are open and closed. 🥰
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n***r
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Leisure
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9.1
/10
Reviewed 3 day(s) ago
Love the facilities offered. Thank you to the friendly staff.
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Accommodation's Reply
06 Nov 2026
Dear Valued Guest, This is a message from jsi resort Megamendung. Thank you for your wonderful review. We are delighted to hear that you received excellent service and were impressed by the friendliness of our staff. We are also pleased to hear that you enjoyed the many children's activities available at our hotel. We are committed to providing a fun experience for the whole family, especially children, so that they can enjoy their stay happily. We hope to welcome you and your family back for another enjoyable experience on your next visit. Sincerely, Toto Hermawan, Operations Manager
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Novi Y.
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10.0
/10
Reviewed 4 day(s) ago
staff ramah² kids friendly banget,
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Accommodation's Reply
06 Nov 2026
Dear Mr./Ms. Novi Y, Greetings from JSI Resort Megamendung. Thank you for your wonderful review. We are delighted to hear that you received excellent service and were impressed by the friendliness of all our staff. We are also pleased to hear that you enjoyed the many children's activities available at our hotel. We are committed to providing a fun experience for the whole family, especially children, so that they can enjoy their stay happily. We hope to welcome you and your family back for another enjoyable experience on your next visit. Sincerely, Toto Hermawan, Operations Manager
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Fakhria Z.
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10.0
/10
Reviewed 5 day(s) ago
I never get bored coming here again, all areas are clean and fragrant.
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Accommodation's Reply
06 Nov 2026
Dear Ms. Fakriya C., Sincerely yours from JSI Resort Megamendung. Thank you very much for your positive review. We are delighted to hear that you enjoyed the atmosphere of our hotel. We hope to welcome you and your family back for another enjoyable experience on your next visit. Sincerely, Toto Hermawan, Operations Manager
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W***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
Our first time at JSI Resort, it was great, and we were able to make full use of the facilities. Thank you.
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Accommodation's Reply
06 Nov 2026
Dear Valued Guest, It is with pleasure that we at jsi resort Megamendung would like to express our gratitude for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so that they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience next time. Sincerely, Toto Hermawan, Operations Manager
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N***o
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10.0
/10
Reviewed 6 day(s) ago
Recommended with complete facilities for children and families 👌
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Accommodation's Reply
06 Nov 2026
Dear Valued Guest, It is with pleasure that we at jsi resort Megamendung would like to express our gratitude for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so that they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience next time. Sincerely, Toto Hermawan, Operations Manager
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g***a
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Staycation
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6.8
/10
Reviewed 6 day(s) ago
Please pay attention to the cleanliness of the room.
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Accommodation's Reply
08 Nov 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you for your review. We greatly appreciate any feedback you have provided, which helps us improve the quality, cleanliness, and comfort of our rooms. Thank you for choosing to stay with us, and we hope to welcome you back to JSI Resort Megamendung again for an even better experience. Sincerely, Toto Hermawan, Operations Manager
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Prima I. N.
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Leisure
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10.0
/10
Reviewed 1 week(s) ago
Keep it up, don't lower the quality 👍🏻
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Accommodation's Reply
04 Nov 2026
Dear Prima I. N., Greetings from jsi resort Megamendung. Thank you so much for your wonderful review. We are delighted to hear that your stay was memorable and that you will be returning with your family. We hope to welcome you back and provide you with a similarly impressive experience next time. Sincerely, Toto Hermawan, Operations Manager
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F***a
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Staycation
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10.0
/10
Reviewed 1 week(s) ago
I'll come back again... because it's kids-friendly.
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Accommodation's Reply
06 Nov 2026
Dear Valued Guest, Warm greetings from jsi resort Megamendung! Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so that they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience next time. Sincerely, Toto Hermawan, Operations Manager
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Verified Traveler
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9.4
/10
Reviewed 1 week(s) ago
The place is very nice. Interesting and impressive 😍
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Accommodation's Reply
04 Nov 2026
Dear Valued Guest, JSI Resort Megamendung extends its deepest respects and gratitude for your wonderful review. We are delighted to hear that your stay was memorable and that you and your family will return. We look forward to welcoming you back again. Sincerely, Toto Hermawan, Operations Manager
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Y***o
icon-Leisure
Leisure
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9.7
/10
Reviewed 1 week(s) ago
It was a pleasure to stay in JSI. The Cherokee tent experience was so spacious and surrounded by many trees on the hillside. The teams were so good in hospitality and they always smile, especially the security staff. You can even buy online food and they will bring it to the room. All facilities and activities are family-friendly, such as the mini zoo, very spacious playground, ATV shows and you can also rent, then bubble party for kids at the pool. Things they can improve is the quality of barbecue (meat) and food taste for breakfast (options are various, however, the taste could be improved).
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Accommodation's Reply
03 Nov 2026
Dear Valued Guest, Warm greetings from JSI Resort Megamendung! Thank you for choosing JSI Resort for your stay and for sharing such a wonderful and detailed review. We are delighted to know that you enjoyed the Cherokee Tent experience, our natural surroundings, and the hospitality provided by our team, especially our security staff. It is also a pleasure to hear that our family-friendly facilities and activities, from the mini zoo and playground to the ATV experience and kids' bubble party, made your stay even more memorable. We sincerely appreciate your feedback regarding the barbecue meat quality and breakfast taste. Your suggestions are valuable to us and will be shared with the relevant team as part of our ongoing efforts to enhance our food quality and overall guest experience. We truly look forward to welcoming you and your family back to JSI Resort for another memorable stay. Warm regards, Toto Hermawan Operation Manager
P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Anyway, it is the best, it does not disappoint.
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Accommodation's Reply
04 Nov 2026
Dear Valued Guest, Warm greetings from jsi resort Megamendung! Thank you for your review and for sharing your stay experience with us. We greatly appreciate your trust in jsi resort Megamendung. We sincerely hope to welcome you and your family back again for another enjoyable and memorable experience. Sincerely, Toto Hermawan, Operations Manager
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Tatang S. I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Breakfast spread is great, and the room is clean. Customer service from Clara is the best!
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Accommodation's Reply
30 Oct 2026
Dear Mr.Tatang S, I. Warmest Greetings from JSI Resort Megamendung Thank you for sharing your wonderful feedback. We are delighted to know that you enjoyed our breakfast selection and found your room clean and comfortable. We are also pleased to hear that Clara made a positive impression through her excellent service. Your kind appreciation will certainly be shared with her. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Muhamad Viktor A Sin General Manager
Z***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Full service, maximum service... Very kids friendly... Thanks JSI.
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Accommodation's Reply
30 Oct 2026
Dear Valued Guest, JSI Resort Megamendung is pleased to inform you of our review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so that they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience. Sincerely, Muhammad Victor Ah Sin, General Manager
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R***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The location is excellent, and all the facilities are well-maintained. It's simply fantastic.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Warm greetings from jsi resort Megamendung! Thank you for your positive review. We are delighted to hear that you were satisfied with our location and facilities. Your compliments motivate us to maintain the quality of our facilities and provide the best service to all our guests. We sincerely hope to welcome you again for another enjoyable stay with us. Sincerely, Muhammad Victor Ah Sin, General Manager
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d***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The food is varied and tastes good. It would be nice if each room had a Qibla direction indicator.
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Accommodation's Reply
26 Oct 2026
Dear Valued Guest, Warm greetings from JSI Resort Megamendung! Thank you for your review and compliments. We are delighted to know that the variety and delicious food we served created a memorable experience during your stay. Your suggestion regarding the Qibla direction in each room was also very welcome and we will take it into consideration for future improvements. We hope to welcome you and your family back again for more memorable moments together. Sincerely, Muhammad Victor Ah Sin, General Manager
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is fast response, friendly, and very clean.
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Accommodation's Reply
26 Oct 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We appreciate your feedback and hope to welcome you back to JSI Resort Megamendung for another memorable stay in the near future. Sincerely, Muhammad Victor Ah Sin, General Manager
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N***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It will be a great holiday destination, kids-friendly, cool, and the food is delicious 🫶
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1 people find it helpful
Accommodation's Reply
26 Oct 2026
Dear Valued Guest, This is a message from jsi resort Megamendung! Thank you for your review. We are delighted to hear that you enjoyed the many children's activities offered by the hotel, and we are glad that you enjoyed the diverse and delicious food. We hope to welcome you and your family back for another fun experience on your next visit. Sincerely, Muhammad Victor Ah Sin, General Manager
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Cindy E. L.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 3 week(s) ago
I think staying at JSI was definitely worth it. The facilities are complete, the hospitality is good, the buggy is always available, and the breakfast is delicious. I'll definitely plan another trip to JSI. It was truly a memorable experience ^^
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Accommodation's Reply
23 Oct 2026
Dear Guest, this is JSI Mega Mendung Resort. We extend our warmest greetings. Thank you for your positive review and for sharing your valuable experience during your stay. We are delighted to hear that our amenities, friendly service, electric buggy service, and breakfast provided you with an enjoyable and memorable experience. It was an honor to be a part of your special moments. We look forward to your next visit and will do our utmost to ensure you create another comfortable and enjoyable memory. Thank you. Sincerely, Muhammad Viktor A Sin, General Manager
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D***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
For those who want to pray, JSI provides a prayer room in the lobby. Each room also has a Qibla direction indicator. There's also a mosque in front of JSI's entrance. We were able to check in early, perhaps because it was a weekday. We stayed at Willys 1, and at night there was some noise, likely from a neighbor's TV outside JSI. Willys is located near the perimeter fence, though. On weekdays, there are no jeep shows or communal activities, so it's rather quiet at night.
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Accommodation's Reply
23 Oct 2026
Dear Valued Guest, Warm greetings from jsi resort Megamendung! Thank you for taking the time to share your experience staying at jsi resort Megamendung. We are pleased to hear that the prayer room in the lobby, the Qibla signage in your room, and the convenient early check-in made your stay more comfortable. We also appreciate your feedback regarding the noise at night and the tranquility of the resort on weekdays. Your feedback will be taken into consideration and used as a basis for our evaluation to continuously improve the comfort and quality of our guests' stays. We look forward to welcoming you back to jsi resort Megamendung for an even more memorable stay with your family. Sincerely, Muhammad Victor Ah Sin, General Manager
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Number of reviews per page
20
40

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