7.9
Pleasant
From 276 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

8.0

Meal

7.9

Location

8.2

Service and Facilites

8.1

People often mention about Super OYO 3746 Double Tree Guesthouse
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Family Friendly (2)
Check-in/out Time (2)
Surroundings (1)
Accessibility (1)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
Ambiance (1)
Room Space (1)
Bedroom (1)
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Traveler Reviews Super OYO 3746 Double Tree Guesthouse

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40
Customer reviews
D***n
icon-origin-TRAVELOKA
6.9
/10
Reviewed 34 week(s) ago
The bathroom door doesn't have a lock so please fix it.
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C***a
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Business
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6.0
/10
Reviewed 35 week(s) ago
Have to pay extra for early check in, even though early check out is also possible.
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Winardi
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Transit
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8.4
/10
Reviewed 43 week(s) ago
For a comfortable place, good service, calm atmosphere.
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A***a
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Leisure
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9.4
/10
Reviewed 44 week(s) ago
The hotel is strategically located near Margono Hospital and several campuses: UMP, Harbang, and Unsoed.
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Amron N.
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6.0
/10
Reviewed 109 week(s) ago
Ouch, the bathroom lock was broken, it wasn't repaired, so it couldn't be closed, the shower for bathing, the water didn't come out properly, only a little came out like a bump. There is no hot water, really not a recommendation at the same price, it's better to find another place, hotel management is clearly not very good. Wifi also can't be used, there's no toothbrush either.
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Dista D.
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4.8
/10
Reviewed 126 week(s) ago
Wifi nya ngga ada, apalagi TV, cuma pajangan, alasanya Indihome gangguan, terus aku bilang ga ada router nya, alasan lagi ternyata kita parabola, nanti kira-kira bisa kok, ruangan berdebu, water heater ngga ada, shower nya ga bisa, mandinya pake wastafel (lantai 2 gedung A)
2 people find it helpful
Accommodation's Reply
18 Feb 2023
Sorry for the trouble you are facing, Dista! We have recorded your experience this time. Rest assured, we will work hard in the future to ensure a pleasant stay with us. Greetings, Tim.
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ZARKONI
icon-origin-TRAVELOKA
9.7
/10
Reviewed 127 week(s) ago
Minus the TV off. The rest I'm happy
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1 people find it helpful
Rifki K.
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5.1
/10
Reviewed 139 week(s) ago
The waiter is not friendly. The bathroom faucet was broken.
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Noviyanti
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8.5
/10
Reviewed 143 week(s) ago
Hotel bagus, nyaman, harga murah. Cuma ga nyaman sama larangan merokok di kamar. Oia ga ada mandi air panas. Untuk kamar bagus, AC juga bagus, tv bagus.
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dyah p.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 164 week(s) ago
The rooms are simple and good, the atmosphere is comfortable, on the edge of the big road, the staff is helpful. Coffee and food at the cafe are great.
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Putra
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4.8
/10
Reviewed 167 week(s) ago
Service at check-out is not friendly, leave your ID card (not copied), the room has cobwebs, the bathroom water doesn't smell good, no smoking (there is no smoking room option even though the room is FUCKING / NOT MAINTAINED) No brush Gigi, oyo, most of the scams with the words LOWBUDGET! This hotel is not recommended!
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3 people find it helpful
Accommodation's Reply
26 Apr 2022
Sorry for the problem you are having, Primuwadi! We have recorded your experience this time. Rest assured, we will work in the future to ensure a pleasant stay with us. Hello, Ivy
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Rose Y.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 170 week(s) ago
According to the price. Strategic place, friendly staff, warm shower ok. Only me at night is noisy karakean people.
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1 people find it helpful
Accommodation's Reply
07 Apr 2022
Thanks for the positive rating, Rose! We feel grateful to have honest feedback from you. This will help us to a better skill level. Have a nice day! Greetings, Jane!
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Ryne
icon-origin-TRAVELOKA
8.5
/10
Reviewed 172 week(s) ago
Mantap jos gandos worth it banget AC dingin keren air panasnya jos kamar tidurnya perfect pas untuk backpacker, rekreasi, atau keperluan lainnya.
2 people find it helpful
Accommodation's Reply
24 Mar 2022
Hi, Muhammad! Glad to hear you enjoyed our offer, have a relaxing day. Regards, Ivy
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Salma M. N.
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6.5
/10
Reviewed 179 week(s) ago
In the corner of the ceiling of the room & bathroom there are spiderwebs :(then the bathroom when I entered there were hairs in the closet (I doubt whether the room and bathroom are always cleaned after guests stay). The sheets are also in good condition limp like it's not ironed. If this is the case, it's normal for guests to stay a little bit (looking at the cleanliness of the hotel rooms, it's quite worrying). Suggestion: it's better if the staff who clean hotel rooms should be added or given proper directions regarding the procedures for good hotel cleaning services. So many criticisms and my advice. Thank you.
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Accommodation's Reply
16 Feb 2022
Thank you for your valuable feedback, Salma. We?ll look forward to hosting you soon. Have a great day! Regards, Maliva!
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Toto H. P.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 180 week(s) ago
Not comfortable, AC, it's slow to cool down. The room walls are damp, the bathroom smells. Service is not friendly.
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2 people find it helpful
Accommodation's Reply
16 Feb 2022
Hi Toto,! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Masduku!
Bram W.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 186 week(s) ago
All room facilities are normal.
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Dinar M. A. N.
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5.7
/10
Reviewed 187 week(s) ago
No tissue was given, water faucet trouble, in the bathroom there were small worms at night I flushed them until they disappeared, and in the morning they appeared again, the sheets and pillows smelled musty, the glasses for drinking were dirty like they weren't washed.
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9 people find it helpful
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Yohanes W.
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6.0
/10
Reviewed 189 week(s) ago
It's actually quite comfortable. For hot water, you have to use a mixer tap. The water period is directly from the water heater output. There is no cold water mixer. That is, if it is set that much the water is not warm. If it's on the hot set, just direct hot water, there's no cold water mixture. . The shower hose is too short because it sticks from the top of the water heater. On the pillow happened to find a tomcat animal. The pillowcase smells of saliva. . There are people smoking downstairs. That's the model like a shop. The smell of smoke reaches the 3rd floor. Why don't you all go outside? For my mother who is sensitive to cigarette smoke. Grumbling already. (already booked a smoking room). AC is very cold. Great. Hopefully in the future it will be better. Thanks.
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+5
2 people find it helpful
Danny Megawan
icon-origin-TRAVELOKA
6.0
/10
Reviewed 194 week(s) ago
The sheets are dirty, the room smells bad. Please fix it.
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3 people find it helpful
Surya S. N.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 209 week(s) ago
Air panas ga nyala sama sekali, channel tv cuman 2 doang.
3 people find it helpful
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