After staying here for four nights, I experienced the hotel operator's unresponsiveness to customer requests. I requested housekeeping in the morning, but it wasn't done until noon. I asked to pick up laundry from the room in the morning, but it still wasn't done until noon. I called again that afternoon to ask why my morning request hadn't been done, and she asked back, "What did you ask for?" This means she didn't take any note of my request, just said yes to the morning request. This happened every day for the four days I stayed here. The operator was incredibly annoying.