didi w. r.

9.0

/10

Reviewed 2 day(s) ago

The staff are very responsive in resolving any guest complaints and the staff and security are very friendly and very helpful, the hotel cleanliness is quite good but please vacuum the floor carpet on the 5th floor stairs to the fitness center often because it is dusty and not clean, breakfast for taste please improve and the variety of food is quite good. Recommended hotel in Cilacap.

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T***e

Staycation

8.5

/10

Reviewed 1 week(s) ago

Great hotel, good food selection. The mie tarik is especially tasty.

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tjiong l. f.

10.0

/10

Reviewed 4 week(s) ago

Fast check-in, good service.

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Tri S. F.

9.7

/10

Reviewed 6 week(s) ago

Close to the city center and the ambience is very nice

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Accommodation's Reply

15 Apr 2026

Dear Valued Guest, Warm greetings from Atriam Premier Silacup Hotel. Thank you for your review of your experience at Atriam Premier Silacup Hotel. We are delighted that you were satisfied with our products, services, and facilities. We are honored to have been able to satisfy all our guests with our facilities and services, and we will continue to monitor and evaluate your feedback daily. We will forward your comments to management and all hotel staff so that they can further improve the spirit and service of the hotel for all our guests. Thank you again for your valuable review. We hope to welcome you back to Atriam Premier Silacup Hotel again in the future. Sincerely, Management

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S***a

Leisure

10.0

/10

Reviewed 7 week(s) ago

The hotel staff are friendly, polite and willing to help with a sincere smile.

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Accommodation's Reply

15 Apr 2026

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N***a

Leisure

10.0

/10

Reviewed 7 week(s) ago

The staff are friendly, especially the restaurant staff when ordering dinner at the restaurant. The food tastes delicious. Breakfast has a wide variety of menus & is delicious. The room is comfortable, clean, cold AC, hot water works, there is a hair dryer, complete amenities (bar soap, shower cap, cotton buds, sanitary bag, toothpaste, toothbrush). Suggestion, if possible, give two room keys, so if you are not alone, who goes down to the lobby can go back up to the upper floor (the elevator uses an access card to the 1st floor and so on)

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Accommodation's Reply

15 Apr 2026

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J***l

8.5

/10

Reviewed 7 week(s) ago

Lokasi sangat strategis, jalan kaki bisa ke Mie Gacoan, McDonalds, kopi kenangan dan ada beberapa tempat makan lain. Untuk kamar sangat nyaman dan luas. Kami booking deluxe king. Untuk opsi sarapan pilihan makanan dan minuman cukup.

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Accommodation's Reply

15 Apr 2026

Dear Valued Guest, Warm greetings from Atriam Premier Silacup Hotel. Thank you for your review of your experience at Atriam Premier Silacup Hotel. We are delighted that you were satisfied with our products, services, and facilities. We are honored to have been able to satisfy all our guests with our facilities and services, and we strive to continuously improve these aspects daily. We will forward your feedback to the management and all staff of the hotel so that they can further enhance the spirit and service of the hotel for all our guests. Thank you again for your valuable review. We hope to welcome you back to Atriam Premier Silacup Hotel again in the future. Sincerely, The Management

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D***i

Staycation

10.0

/10

Reviewed 8 week(s) ago

Hotels suitable for staycation

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Accommodation's Reply

15 Apr 2026

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f***r

Leisure

10.0

/10

Reviewed 8 week(s) ago

The staff is friendly, and I always stay at this hotel whenever I visit Cilacap. It's close to everything. There are plenty of places to eat nearby.

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Accommodation's Reply

15 Apr 2026

Dear Valued Guest, Warm greetings from Atriam Premier Silacup Hotel. Thank you for your review of your experience at Atriam Premier Silacup Hotel. We are delighted that you were satisfied with our products, services, and facilities. We are honored to have been able to satisfy all our guests with our facilities and services, and we will continue to maintain and evaluate these aspects daily. We will forward your feedback to management and all hotel staff so that they can further improve the spirit and service of the hotel for all our guests. Thank you again for your valuable review. We hope to welcome you back to Atriam Premier Silacup Hotel again in the future. Sincerely, Management

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S***a

Leisure

9.1

/10

Reviewed 8 week(s) ago

The service we received during our stay was excellent. The staff were friendly and ready to help whenever we needed it. The cleanliness of the rooms and the hotel grounds was well-maintained. The only issue was the Wi-Fi, which was intermittent.

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Accommodation's Reply

15 Apr 2026

Dear Valued Guest, Warm greetings from Atriam Premier Silacup Hotel. Thank you for your review of your experience at Atriam Premier Silacup Hotel. We are delighted that you were satisfied with our products, services, and facilities. We are honored to have been able to satisfy all our guests with our facilities and services, and we will continue to maintain and evaluate these aspects daily. We will forward your feedback to management and all hotel staff so that they can further improve the spirit and service of the hotel for all our guests. Thank you again for your valuable review. We hope to welcome you back to Atriam Premier Silacup Hotel again in the future. Sincerely, Management

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S***l

10.0

/10

Reviewed 9 week(s) ago

Valet parking is okay very helpful, facilities are also very good, staff are very friendly... Highly recommended.

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Accommodation's Reply

15 Apr 2026

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K***a

Staycation

9.0

/10

Reviewed 11 week(s) ago

The staff was friendly, the hotel was centrally located, and the rooms were clean. However, the 1.5L bottle of water was so small that you only realized you had to pay for it after opening it.

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Accommodation's Reply

18 Mar 2026

Dear Valued Guest, This is a message from Atriam Premier Silacup Hotel. Thank you for your review of your stay at Atriam Premier Silacup. We apologize for any inconvenience you may have experienced during your stay. We will promptly follow up and resolve any issues you may have encountered. Thank you again for your valuable review and we apologize for any inconvenience. We hope to welcome you back to Atriam Premier Silacup Hotel again. Sincerely, The Management Team

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Ardwi N.

Business

10.0

/10

Reviewed 12 week(s) ago

The hotel is clean, very comfortable, and the food is delicious.

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Accommodation's Reply

18 Mar 2026

Dear Valued Guest, Warm greetings from Atriam Premier Silacup Hotel. Thank you for your review of your experience at Atriam Premier Silacup Hotel. We are delighted that you were satisfied with our products, services, and facilities. We are honored to have been able to satisfy all our guests with our facilities and services, and we will continue to maintain and evaluate these aspects daily. We will forward your feedback to management and all hotel staff so that they can further improve the spirit and service of the hotel for all our guests. Thank you again for your valuable review. We hope to welcome you back to Atriam Premier Silacup Hotel again in the future. Sincerely, Management

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Verified Traveler

Staycation

10.0

/10

Reviewed 13 week(s) ago

The family enjoyed staying here, the place is comfortable, the location is strategic.

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Accommodation's Reply

18 Mar 2026

Dear Valued Guest, Warm greetings from Atriam Premier Silacup Hotel. Thank you for your review of your experience at Atriam Premier Silacup Hotel. We are delighted that you were satisfied with our products, services, and facilities. We are honored to have been able to satisfy all our guests with our facilities and services, and we will continue to maintain and evaluate these aspects daily. We will forward your feedback to management and all hotel staff so that they can further improve the spirit and service of the hotel for all our guests. Thank you again for your valuable review. We hope to welcome you back to Atriam Premier Silacup Hotel again in the future. Sincerely, Management

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Muhammad R.

10.0

/10

Reviewed 14 week(s) ago

Good service, friendly staff.. If you call for help, they respond quickly.. It's like a fire department.. Hehe, thanks.. Next time I'll stop by again..

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Accommodation's Reply

18 Mar 2026

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Dwi S. W.

9.1

/10

Reviewed 15 week(s) ago

Friendly service, delicious food and lots of variety.

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1 people find it helpful

Accommodation's Reply

18 Mar 2026

Dear Valued Guest, Warm greetings from Atriam Premier Silacup Hotel. Thank you for your review of your experience at Atriam Premier Silacup Hotel. We are delighted that you were satisfied with our products, services, and facilities. We are honored to have been able to satisfy all our guests with our facilities and services, and we strive to continuously improve these aspects daily. We will forward your feedback to the management and all staff of the hotel so that they can further enhance the spirit and service of the hotel for all our guests. Thank you again for your valuable review. We hope to welcome you back to Atriam Premier Silacup Hotel again in the future. Sincerely, The Management

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Verified Traveler

10.0

/10

Reviewed 16 week(s) ago

I've stayed at the Atrium Premier Hotel Cilacap several times. It's close to town, and it's easy to find dining options, as there are many restaurants nearby. It's comfortable, clean, and highly recommended.

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Accommodation's Reply

18 Mar 2026

Dear Valued Guest, Warm greetings from Atriam Premier Silacup Hotel. Thank you for your review of your experience at Atriam Premier Silacup Hotel. We are delighted that you were satisfied with our products, services, and facilities. We are honored to have been able to satisfy all our guests with our facilities and services, and we will continue to maintain and evaluate these aspects daily. We will forward your feedback to management and all hotel staff so that they can further improve the spirit and service of the hotel for all our guests. Thank you again for your valuable review. We hope to welcome you back to Atriam Premier Silacup Hotel again in the future. Sincerely, Management

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W***t

Staycation

6.8

/10

Reviewed 18 week(s) ago

On New Year's Eve, the music could be heard all the way to the second floor. I booked 3 weeks before the big day to get the top room, but when I got there, it was a dud. During breakfast, there was a chicken butcher who didn't seem to like me. Maybe it was just my feeling, but why was there such favoritism? Did the lady next to me offer me a room? Was it because I looked like a maid? I was just wearing a house dress and it was appropriate..? Other than that, everything was fine. Sorry for the long story, but honestly, it was my first time staying at a hotel with my family. We're from the village, so we had to use it, but I paid for it.

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Accommodation's Reply

21 Jan 2026

Dear Valued Guest, This is a message from Atriam Premier Silacup Hotel. Thank you for your review regarding your stay at Atriam Premier Silacup. We apologize for any inconvenience you experienced during your stay. Regarding your suggestion, please note that the upper floors of the hotel are designated smoking areas. Furthermore, we sincerely apologize that our staff's performance did not meet your expectations. We are conducting an internal investigation to improve team collaboration. To demonstrate our commitment to quality, we will ensure all staff are more responsive and attentive in the future. Thank you again for your valuable review and we apologize for any inconvenience caused. We hope to welcome you back to Atriam Premier Silacup Hotel in the future. Sincerely, Management

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d***i

Leisure

8.5

/10

Reviewed 19 week(s) ago

My second stay at the Atrium Premiere Cilacap Hotel. The rooms are comfortable and clean, the staff is friendly, and the food is delicious. Perhaps two guest keys could be provided, as the elevator requires a card tap. It's quite a hassle going down and there are still people waiting in the room. The smoking area near the pool needs to be reviewed, as there are many children swimming and people smoking casually nearby.

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Accommodation's Reply

21 Jan 2026

Dear Valued Guest, Warm greetings from Atriam Premier Silacup Hotel. Thank you for your review of your experience at Atriam Premier Silacup Hotel. We are delighted that you were satisfied with our products, services, and facilities. We are honored to have been able to satisfy all our guests with our facilities and services, and we will continue to maintain and evaluate these aspects daily. We will forward your feedback to management and all hotel staff so that they can further improve the spirit and service of the hotel for all our guests. Thank you again for your valuable review. We hope to welcome you back to Atriam Premier Silacup Hotel again in the future. Sincerely, Management

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Verified Traveler

Leisure

10.0

/10

Reviewed 19 week(s) ago

Overall, it was excellent. The service was exceptionally satisfying. Highly recommended for anyone visiting Cilacap.

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Accommodation's Reply

21 Jan 2026

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Atrium Premiere Hotel Cilacap

Overall Ratings & Reviews Atrium Premiere Hotel Cilacap

8.9

8.8

8.6

8.9

8.8

Traveler Reviews Atrium Premiere Hotel Cilacap