iBook Gurney Suites

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Overall Ratings & Reviews iBook Gurney Suites

Traveloka (124)
Other sources (1)
8.9
Very Good
From 124 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

8.9

Meal

8.0

Location

9.1

Service and Facilites

8.7

People often mention about iBook Gurney Suites
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Staff Friendliness (5)
Distance to City Center (4)
Check-in/out Time (4)
Room Space (4)
Bedroom (4)
Surroundings (3)
Accessibility (3)
Wifi (3)
Bathroom (3)
Hotel Area (3)
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Traveler Reviews iBook Gurney Suites

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40
Customer reviews
K***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Pros: +Self check-in and self check-out, very convenient for us. +Strategic location, close to Gurney Plaza mall, Gurney Paragon, and Gurney Hawker Night Market. Just a 5-minute walk. +Homestay location in a quiet residential area, down an alley, so it's comfortable, not noisy, and the residential area is clean. +The room we chose for 5 people was spacious enough for us. +Cleanliness is okay, staff are friendly. +Facilities are adequate, complete dining utensils, microwave, and water heater. +Fast Wi-Fi for the 5 of us. Cons: -Our room was on the 2nd floor, which required climbing a rather steep staircase. Not suitable for the elderly and children. We happened to bring an elderly person, so it was a bit troublesome for them to go up and down the stairs. -The room has original wooden floors, making it very noisy when walking. No matter how quietly you walk, the wooden floor will creak/be noisy. -Although the homestay area is quiet, if guests arrive at the homestay, it will definitely be noisy. The rooms are not soundproof, so sometimes it's noisy due to other guests. Whether it's talking or footsteps that can be heard from outside the room because of the wooden floor. -There is no kitchen/own sink, so washing dishes in the bathroom and the bathroom sink is definitely too small for washing dishes.
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+4
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The location was great, only a 10-minute walk to the mall.
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Yudhistira
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel's location is strategic, 400 meters to Gurney Mall, and the rooms are clean. Island Hospital is also nearby.
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2 people find it helpful
fenny j.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Self check-in and check-out are very easy and fast, the location is very strategic, close to Gurney Plaza.
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f***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Location near Gurney Mall, self check-in and check-out, staff are also friendly, tq
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1 people find it helpful
L***m
icon-origin-TRAVELOKA
6.1
/10
Reviewed 94 week(s) ago
Late giving check in information, wait until last minute then call the picture then just let us know how to check in. Say have parking place but next day suddenly give the parking lot to other customer and let me park at other resident house, when asking why just say customer come then give customer, then how about me? Not customer or we not pay the room? Bad experience.
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5 people find it helpful
Mega M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 101 week(s) ago
Really comfortable, calm atmosphere, friendly staff and owners, only 3 minutes to Gurney Plaza. I'll be back to iBook Gurney Suites soon
1 people find it helpful
S***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 102 week(s) ago
The hotel staff named Kak Yeni is very friendly, kind and very helpful for the check in and check out process and also when we want to know something we can also ask this Kak. Thank you Kak🥰 also hopefully the hotel will be more successful and even better. Amen
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1 people find it helpful
Tieu S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 209 week(s) ago
Clean and comfy. Would certainly consider to stay with them again if needed 😊.
4 people find it helpful
bennyardi w.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 228 week(s) ago
The rooms are very nice. And the owner is very kind.
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2 people find it helpful
Tan S.
icon-Medical
Medical
icon-origin-TRAVELOKA
6.4
/10
Reviewed 347 week(s) ago
I like the location of the inn because it is close to the mall, the room is pretty clean but according to the staff according to the staff to clean the room twice a day, this is in my opinion should not be appropriate every day and requested by us, and towels sometimes smell good and sometimes smell, Because we stay here for 7 days and 6 nights, other things until we ask for the soap is not filled again. Regarding the room that was requested from the beginning that I want the ground floor or the ground floor but until we complain it will be given according to our request, What they originally wanted was for us upstairs. Hopefully this entry can be fixed and useful for all the people who are staying here, thank you.
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2 people find it helpful
Thipsukonk
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9.4
/10
Reviewed 352 week(s) ago
good location for shopping, clean room, flexibility
1 people find it helpful
Limyati
icon-origin-TRAVELOKA
10.0
/10
Reviewed 387 week(s) ago
I will recommend it to everyone because this the best home stay with family and I'm so happy when they upgrade my room to the biggest one. and every room so clean, and it's strategic because it's near with plaza gurney, and only 4 mins far from gurney Drive food court
2 people find it helpful
Michelle
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 412 week(s) ago
I’ve been always staying here whenever I go to Penang. Friendly owner and great service, very recommended for family traveling. Never disappointed!
4 people find it helpful
Anton Adventus Kacaribu
icon-origin-TRAVELOKA
6.7
/10
Reviewed 423 week(s) ago
For a long stay and bring a large family, it is not suitable because there is no rice cooker and washing machine.
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2 people find it helpful
Anton Adventus Kacaribu
icon-Medical
Medical
icon-origin-TRAVELOKA
9.0
/10
Reviewed 425 week(s) ago
The price to be adjusted is relatively expensive for medical purposes.
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1 people find it helpful
Meiring C. M. L.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.1
/10
Reviewed 427 week(s) ago
The room looks exactly like in the photos. Very convenience and walking distance to mall and hawker stall.
2 people find it helpful
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Faisal H.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 433 week(s) ago
The room I stayed was a floor extension which was quite spacious, comfortable, private and had a balcony. What I didn't like with this room was that the (private) bathroom was outside (next to balcony). But I think such room only one in iBook. Location was great, not far from Gurney Plaza, the famous Gurney Food Complex and convenient store.
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3 people find it helpful
Rudy W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 433 week(s) ago
great location, clean, modern design, love it
1 people find it helpful
Crystal T.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 435 week(s) ago
Very nice and clean. Good location, food court just nearby. Will choose back this place when I come to Penang again.
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Number of reviews per page
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