Just because I saw a high rating, I was curious to try it out, and was disappointed ✅ My house rented 2 rooms, stayed for 2 nights, the first night when the whole family went to the front desk to borrow a bike, they were told “Sold out”, although At that time, the hotel was not crowded and during the week (Thursday), the whole family was walking, although it was a bit uncomfortable because I had never met a hotel that had run out of bicycles. The next morning I needed to borrow a bicycle to go. repeated answer "out of cars", this time really uncomfortable, plus when opening the door downstairs, inside saw a lot of bicycles, questions to the staff were answered "all of them." broken. ”thuê My room was rented for 2 nights, the next morning there was a sign to clean the room, the staff moved in but did not add the shampoo and shower gel was gone, the 2 boxes were small, empty because they were damaged. g everything from yesterday But the snack in my child's room is added a new box always. Is the hotel indifferent to the services that come with the room because they collect all that money anyway, and the services that incur the fee do it very quickly. Every year, my family goes to Hoi An at least 3 times, each time is not less than 3 days, has been in many hotels and homestays and has never complained about the service. But this time, it was an exception, it was a spring trip, so it was a little sad. Ps: I was in Villa Double 109 from January 29 to February 1