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Hotel Ermasu Merauke
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Overall Ratings & Reviews Hotel Ermasu Merauke
Traveloka (208)
8.1
Very Good
From 208 reviews
Provided by travelers on
Cleanliness
8.1
Room Comfort
8.0
Meal
8.0
Location
8.3
Service and Facilites
8.2
People often mention about Hotel Ermasu Merauke
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Check-in/out Time (7)
Ambiance (7)
Bedroom (7)
Staff Friendliness (6)
Distance to City Center (5)
Accessibility (5)
Room Space (5)
Bathroom (5)
Taste (4)
Surroundings (3)
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Traveler Reviews Hotel Ermasu Merauke
Number of reviews per page
20
40
Customer reviews
EVA S.
10.0
/10
Reviewed 6 week(s) ago
A recommended hotel for those looking to stay in Merauke. It's affordable, clean, and comfortable. The staff are friendly.
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Accommodation's Reply
26 Apr 2026
Dear Eva S., the Hermasu Merauke Hotel sends its warmest greetings. Thank you for leaving such a positive review. We are delighted to hear that you had a wonderful time at the Hermasu Merauke Hotel. Your satisfaction is our top priority, and we look forward to seeing you again on your next visit. Thank you. Alun. (E-commerce Manager)
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N***i
10.0
/10
Reviewed 30 week(s) ago
The service is excellent and excellent. The rooms are also nice and spacious.
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Accommodation's Reply
26 Apr 2026
Dear Mr./Ms. N*i, Warm greetings from all of us at Hotel Ermasu Merauke. Thank you for your kind review. We are very pleased to know that you enjoyed your stay at Hotel Ermasu Merauke. Your satisfaction is our top priority, and we hope to welcome you back again in the future. Thank you. Alun Ecommerce
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Verified Traveler
6.5
/10
Reviewed 32 week(s) ago
The hotel staff was nice, but when I wanted to get the hotel bill, they weren't there, they said they had to ask for it from the app.
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Accommodation's Reply
02 Oct 2025
Dear,Mr/Mrs. Guest
Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this, it ' s important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best.
Thank you.
Alun Suwarda.
(Ecommerce koordinator).
D***A
Business
10.0
/10
Reviewed 34 week(s) ago
Strategic location close to the main road, close to the city center and favorite tourist attractions, breakfast is provided in the form of boxed rice, because we booked for 6 nights so we were given a free room upgrade
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Accommodation's Reply
02 Oct 2025
Dear,Mr/Mrs. D...A
Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this, it ' s important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best.
Thank you.
Alun Suwarda.
(Ecommerce koordinator).
S***y
Staycation
6.6
/10
Reviewed 51 week(s) ago
I have stayed here many times but this time the room's AC remote control couldn't be used, the TV also couldn't be used and the mattress was 2 beds that were put together and the blanket was only 1 body even though there were 2 people staying. I have asked for it according to the order but was not given a room according to the request stated on the booking voucher 🙏🏻
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Accommodation's Reply
20 May 2025
Dear Mr/Mrs. S***y
. Thank You For Choosing Hotel Ermasu Merauke. We do apologize for this inconvenience, we hope for next stay our beloved guest have a great serve experience. Thank you thank you for feed back to us.
Thank you.
Alun Suwarda.
(Ecommerce koordinator).
ERLIANA D.
9.7
/10
Reviewed 57 week(s) ago
The staff are all friendly, cleanliness is ok, room facilities are ok and the price is friendly.
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Accommodation's Reply
02 Oct 2025
Dear,Mrs. DIAH E.
Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this, it ' s important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best.
Thank you.
Alun Suwarda.
(Ecommerce koordinator).
N***u
8.2
/10
Reviewed 65 week(s) ago
The room is quite comfortable, standard facilities according to the price.
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Accommodation's Reply
02 Oct 2025
Dear,Mr/Mrs. N...u
Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this, it ' s important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best.
Thank you.
Alun Suwarda.
(Ecommerce koordinator).
f***i
Transit
8.1
/10
Reviewed 72 week(s) ago
Service is not up to standard
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1 people find it helpful
r***a
8.5
/10
Reviewed 73 week(s) ago
safe n comfortable
all the employees are friendly
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Accommodation's Reply
02 Oct 2025
Dear,Mr/Mrs.r...a
Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this, it ' s important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best.
Thank you.
Alun Suwarda.
(Ecommerce koordinator).
E***h
Transit
5.7
/10
Reviewed 85 week(s) ago
I will not be staying here again.
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3 people find it helpful
SA
Sudjudi A.
Business
8.5
/10
Reviewed 90 week(s) ago
Decent hotel with a price of 320 thousand. You can check in early, the AC is cold, the hot shower is ok, there is a coffee/tea maker, but unfortunately the room WiFi and TV are not optimal. And there are no free hotel airport pick-up and drop-off facilities even though the advertisement does. Workers renovating hotel buildings stop at 17.00. For guests' comfort in resting.
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1 people find it helpful
D***y
10.0
/10
Reviewed 97 week(s) ago
Great service and the servicer is very good and nice. I like taking the downstairs room because I can use Netflix.
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D***y
9.7
/10
Reviewed 97 week(s) ago
Great service and the servicer is very good and nice. I like taking the downstairs room because I can use Netflix.
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Accommodation's Reply
27 Jun 2024
Dear Mr. D***y,
Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this, it ' s important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best.
Thank you
Alun Suwarda
(Ecommerce koordinator)
N***o
6.6
/10
Reviewed 105 week(s) ago
Not recommended to stay here, because the receptionist is not on standby and the hotel is noisy.
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Accommodation's Reply
25 Apr 2024
Dear Mr. N***o.
Thank You For Choosing Ermasu Hotel Merauke. We do apologize for this inconvenience, we hope for next stay our beloved guest have a great serve experience. And thank you for feed back to us.
Thank you.
Alun Suwarda.
(Ecommerce koordinator).
E***n
10.0
/10
Reviewed 111 week(s) ago
The best hotel is probably just that the TV in the room is about time to be given a 32 inch size and suggestions to add cable TV broadcasts in the room.
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LEONARDO F. O.
6.3
/10
Reviewed 122 week(s) ago
Kali ini pelayanan di Hotel Ermasu kurang baik padahal saya nginap 3 hari 2 malam. Contohnya tidak ada tisu maupun air mineral di atas meja selama 3 hari dan kloset yang sudah rusak. Showernya juga sudah rentang rusak.
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Anton Kosay
6.6
/10
Reviewed 122 week(s) ago
Resepsionis yang wanita kurang ramah dan profesional, KTP atau SIM tidak bisa di foto copy seperti hotel-hotel pada umumnya karena harus ditinggalkan sebagai jaminan sampai check out.
1 people find it helpful
p
pariyanto
9.1
/10
Reviewed 136 week(s) ago
Hotel favorit untuk sekedar transit menunggu penerbangan. Murah dan cukup nyaman. Air lancar. Di depan ada kios 24 jam. Tiap transit menginap di sini. Staf ramah & sangat membantu termasuk yang kemaren booking di aplikasi ternyata salah tanggal check in. Dari staf hotelnya langsung dibantu untuk konfirmasi ke pihak agen online. Jempol buat staf hotelnya
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1 people find it helpful
Accommodation's Reply
16 Oct 2023
Dear Mr. PARIYANTO,
Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this, it 's important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best.
Thank you.
Alun Suwarda.
(Ecommerce koordinator).
DS
Dewi S.
9.4
/10
Reviewed 141 week(s) ago
The place is clean, nice, also comfortable 😍
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Accommodation's Reply
02 Sep 2023
Dear Mrs. dewi somar,
Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this, it 's important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best.
Thank you.
Alun Suwarda.
(Ecommerce koordinator).
JT
Jimmy T.
8.8
/10
Reviewed 143 week(s) ago
The hot water is smooth, the rooms are spacious.
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1 people find it helpful
Accommodation's Reply
16 Aug 2023
Dear Mr. Jimmy turlette,
Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this it's important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best.
Thank you.
Alun Suwarda.
(Ecommerce koordinator).
Number of reviews per page
20
40
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