Sheraton Can Tho

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Overall Ratings & Reviews Sheraton Can Tho

Traveloka (707)
Other sources (877)
8.9
Very Good
From 707 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.8

Location

9.1

Service and Facilites

9.0

People often mention about Sheraton Can Tho
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Staff Friendliness (12)
Room Space (11)
Distance to City Center (10)
Family Friendly (8)
Bathroom (8)
Hotel Area (7)
Taste (7)
Variety (7)
Ambiance (6)
Check-in/out Time (5)
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Traveler Reviews Sheraton Can Tho

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40
Customer reviews
vu viet t.
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10.0
/10
Reviewed 6 week(s) ago
Everything was wonderful for me. 🥰
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Accommodation's Reply
29 Oct 2026
Dear Vu Viet T., Thank you for taking the time to share your feedback. We are truly delighted to know that everything was wonderful during your stay with us. Your kind words mean a great deal to our associates and motivate us to continue providing exceptional service and memorable experiences for all our guests. We sincerely appreciate your support and look forward to welcoming you back to Sheraton Can Tho in the near future. Warm regards, Sheraton Can Tho
N***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Located near the city center, excellent service, and beautiful rooms.
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Accommodation's Reply
29 Oct 2026
Dear Valued Guest, Thank you for choosing Sheraton Can Tho and for sharing your wonderful feedback. We are delighted to know that you enjoyed our convenient location near the city center, experienced excellent service, and found the room atmosphere beautiful and comfortable. Your kind words are truly appreciated and will be shared with our associates. Thank you for your perfect rating. We look forward to welcoming you back for another memorable stay in the near future. Warm regards, Sheraton Can Tho
P***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 16 week(s) ago
Staff are friendly and supportive. They invited me to join the membership, and it is really helpful for my F&B experience within the hotel. The room view is perfect and the location is convenient as well, connecting directly to Vincom mall. The disadvantages are the Wi-Fi and the welcome card had the wrong guest's name written on it, making me confused whether I was in the wrong room.
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D***y
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Staycation
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10.0
/10
Reviewed 20 week(s) ago
Everything was fine. Close to shopping malls, restaurants, and a good experience.
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Accommodation's Reply
29 Oct 2026
Dear Valued Guest, Thank you for choosing Sheraton Can Tho and for taking the time to share your feedback. We are delighted to know that you had an enjoyable stay and appreciated our convenient location near shopping and dining options. It is wonderful to hear that your overall experience was a positive one. Thank you for your perfect rating and kind support. We look forward to welcoming you back to Sheraton Can Tho for another memorable stay. Warm regards, Sheraton Can Tho
Verified Traveler
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10.0
/10
Reviewed 22 week(s) ago
Okay, it's close to the city center, the service is polite, and they help you if you forget your belongings.
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1 people find it helpful
Accommodation's Reply
29 Oct 2026
Dear Valued Guest, Thank you for choosing Sheraton Can Tho and for sharing your feedback. We are delighted to know that you enjoyed our convenient location near the city center and experienced the courteous service provided by our associates. We are also pleased that our team was able to assist you in recovering your forgotten belongings, helping to make your stay more comfortable and worry-free. Thank you for your perfect rating and kind support. We look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Sheraton Can Tho
T***T
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
Staff supported me professionally despite my booking error and were flexible with a late check-out. While facilities are standard, the staff's helpful attitude and support were the real highlights. I’ll definitely be back. Save the date for a wonderful memory here!
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Accommodation's Reply
29 Oct 2026
Dear Valued Guest, Thank you for taking the time to share your wonderful feedback. We are delighted to hear that our associates were able to assist you professionally and provide flexibility with your late check-out request, especially in relation to your booking error. Delivering attentive and personalized service is our priority, and it is truly rewarding to know that our team's helpful attitude made such a positive impression on your stay. We are also grateful for your kind words and thrilled to know that you plan to return. Your comment, "Save the date for a wonderful memory here," means a great deal to us. We look forward to welcoming you back to Sheraton Can Tho for many more memorable experiences. Warm regards, Sheraton Can Tho
Hong P. U.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Sheraton has always been my choice.
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Accommodation's Reply
29 Oct 2026
Dear Hong P. U., Thank you for your continued trust and loyalty to Sheraton Can Tho. We are truly honored to know that Sheraton remains your preferred choice whenever you visit Can Tho. Your confidence in our hotel is the greatest compliment we can receive and serves as an inspiration for our associates to continuously deliver exceptional service and memorable experiences. Thank you for your perfect rating and valued support. We look forward to welcoming you back for many more enjoyable stays in the future. Warm regards, Sheraton Can Tho
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Huynh T. T. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The staff were lovely, the rooms were spacious and clean. The buffet was also delicious. I always stay at this hotel whenever I come to Can Tho. 10 out of 10.
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Accommodation's Reply
29 Oct 2026
Dear Huynh T. T. T., Thank you for your wonderful review and for your continued loyalty to Sheraton Can Tho. We are delighted to know that you enjoyed the warm hospitality of our associates, as well as the spacious and clean room. It is especially rewarding to hear that you loved our buffet offerings and that Sheraton Can Tho is always your preferred choice whenever you visit the city. Your perfect score and kind words are truly appreciated and will be shared with our team. We look forward to welcoming you back for many more memorable stays in the future. Warm regards, Sheraton Can Tho
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
The staff were polite and cheerful. It was great.
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Truong T. T.
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Staycation
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9.4
/10
Reviewed 49 week(s) ago
Convenient location, worth the experience
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Nguyen T. T. T.
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10.0
/10
Reviewed 52 week(s) ago
Staff enthusiastic, quick and cute. Hotel clean. Food ok.
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1 people find it helpful
A***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 73 week(s) ago
comfort hotel, strategic location, staff helpful. maybe I will stay here again if visit ca tho
1 people find it helpful
P***t
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 74 week(s) ago
Very ok, clean, polite and friendly staff
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PhamThiHongAn
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10.0
/10
Reviewed 74 week(s) ago
Friendly and enthusiastic staff
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1 people find it helpful
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PhamThiHongAn
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10.0
/10
Reviewed 74 week(s) ago
Friendly and enthusiastic staff
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4 people find it helpful
P***n
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9.7
/10
Reviewed 74 week(s) ago
Friendly and enthusiastic staff
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1 people find it helpful
P***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 74 week(s) ago
The staff are very friendly and enthusiastic
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2 people find it helpful
Chu
icon-origin-TRAVELOKA
10.0
/10
Reviewed 75 week(s) ago
Very professional and classy, worthy of 5*
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2 people find it helpful
Chu
icon-origin-TRAVELOKA
10.0
/10
Reviewed 76 week(s) ago
Great 5* hotel, clean, luxurious
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TRUONG T. T. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 102 week(s) ago
Transit for 1 night, the room is very spacious and airy, okay, clean, double bed but spacious. The whole group of 7 people really want to come back here. Can Tho scenery is very beautiful, there is a tour of the floating market in the early morning, pick up and drop off at the hotel. Breakfast is diverse, the coffee is also very good. Really like it
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3 people find it helpful
Number of reviews per page
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