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Mandiri Mansion

Explore Mandiri Mansion

Overall Ratings & Reviews Mandiri Mansion

Traveloka (1,358)

8.5

Very Good

From 1,358 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.6

Meal

7.8

Location

8.7

Service and Facilites

8.4

People often mention about Mandiri Mansion

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Room Space (33)

Bedroom (33)

Surroundings (28)

Accessibility (28)

Bathroom (27)

Staff Friendliness (26)

Hotel Area (23)

Wifi (19)

Ambiance (19)

Variety (19)

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Traveler Reviews Mandiri Mansion

Number of reviews per page

20

40

Customer reviews

N***m

Business

9.7

/10

Reviewed 1 day(s) ago

Thank God, I booked a Standard Room, but upon check-in I was upgraded to a Junior Suite without paying any extra. I'll definitely stay here again next time I'm in Surabaya.

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D***a

10.0

/10

Reviewed 1 week(s) ago

Great, the hotel is close to the ITS campus.

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ch

cahyo h.

Business

9.7

/10

Reviewed 2 week(s) ago

The room size is large and spacious, clean.

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1 people find it helpful

la

leksono a. k.

Transit

8.5

/10

Reviewed 4 week(s) ago

The hotel staff is very friendly, the rooms are good.

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a***s

8.2

/10

Reviewed 6 week(s) ago

The room was fairly clean. Central air conditioning didn't feel cold. It took eight hours to cool down. Breakfast was standard, with minimal variety.

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1 people find it helpful

Rizal

Transit

9.4

/10

Reviewed 9 week(s) ago

First time staying here & really impressed because of the strategic location and comfortable atmosphere, next time will come back here again.

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IY

Indra Y.

Transit

8.2

/10

Reviewed 10 week(s) ago

The AC takes a while to cool down... Maybe it's because it's a central AC.

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Y***i

Staycation

10.0

/10

Reviewed 13 week(s) ago

Super service, clean room 😍

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1 people find it helpful

Accommodation's Reply

24 Apr 2026

Great! We're so glad to hear you're happy, friends from the mansion! Thank you so much for your positive feedback. We hope to welcome you back again – love you!

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ra

ratna a.

Business

8.1

/10

Reviewed 18 week(s) ago

When I first entered, the AC wasn't cold. I called the staff and checked, and they said it would cool down later. By dawn, it still wasn't cold, feeling stuffy. The next morning, after I left the room (4 hours), I finally felt the coolness of the AC, even though it was almost check-out time.

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2 people find it helpful

D***o

6.9

/10

Reviewed 24 week(s) ago

breakfast needs variety, generally comfort is OK

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2 people find it helpful

E***a

8.1

/10

Reviewed 26 week(s) ago

This was my first time staying here. I thought the room was okay, but the cleanliness could be improved. Some areas turned white when touched.

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4 people find it helpful

R***n

10.0

/10

Reviewed 27 week(s) ago

Clean and comfortable room.. Maintained

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2 people find it helpful

R***y

Business

9.4

/10

Reviewed 33 week(s) ago

Close to ITS, minimarkets, and places to eat.

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2 people find it helpful

N***h

Business

10.0

/10

Reviewed 34 week(s) ago

Easy access, clean hotel, close to campus

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1 people find it helpful

reynaldfi c.

10.0

/10

Reviewed 35 week(s) ago

If possible, increase the Mbps for WiFi because it's so slow.

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2 people find it helpful

R Dicky H.

Staycation

10.0

/10

Reviewed 36 week(s) ago

Top.. Recommendation for colleagues who will stay around the ITS campus

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1 people find it helpful

Verified Traveler

Business

9.6

/10

Reviewed 39 week(s) ago

The food variety is not very diverse,

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2 people find it helpful

R***a

8.5

/10

Reviewed 39 week(s) ago

Comfortable, clean, friendly service, extra bed is also comfortable.

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1 people find it helpful

Verified Traveler

8.5

/10

Reviewed 40 week(s) ago

Staff is friendly & very helpful, cleanliness is good

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1 people find it helpful

VK

Vega K. U.

Staycation

10.0

/10

Reviewed 46 week(s) ago

The hotel is close to my son's campus and easy to get to everywhere.

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Number of reviews per page

20

40