Mandiri Mansion

Explore Mandiri Mansion
8.5
Very Good
From 1,374 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

7.8

Location

8.7

Service and Facilites

8.4

People often mention about Mandiri Mansion
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Room Space (35)
Bedroom (34)
Surroundings (30)
Accessibility (29)
Bathroom (29)
Staff Friendliness (28)
Hotel Area (24)
Ambiance (21)
Wifi (20)
Variety (20)
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Traveler Reviews Mandiri Mansion

Number of reviews per page
20
40
Customer reviews
I***I
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Good. It's delicious. It's close to the mall too.
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The room was very comfortable, with complete amenities. All the staff were friendly and helpful. The food was delicious, and the breakfast price per person was affordable, with a variety of side dishes. Laundry was affordable and the process was fast. The location is strategic, close to Pakuwon City, Galaxy Mall, restaurants, and minimarkets. I only have one suggestion: When cleaning the room, please pay more attention to the cleanliness behind the door, bathroom, and corners of the bed, as there is still a lot of dust. Thank you Mandiri Mansion Hotel for your service and hospitality. I will definitely come back and stay here with my family.
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D***n
icon-Transit
Transit
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
The room was quite spacious and clean. Towels were provided, but the edges were all frayed. Time to replace them. The pillows were thin.
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D***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
A comfortable place very close to ITS. The rooms are spacious and clean. However, the breakfast variety is limited, and by 9:00 a.m., many of the items are gone and not refilled.
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Sunarmi
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I've stayed here twice, and everything was satisfactory except for the spotty Wi-Fi. The food is also delicious, and the atmosphere is peaceful. The soundproofing isn't great, though, hehe. But so far, it's okay.
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D***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Recommended in a strategic location.
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H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Well, that's pretty good. You'll have to get to the restaurant early if you want breakfast.
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N***m
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Thank God, I booked a Standard Room, but upon check-in I was upgraded to a Junior Suite without paying any extra. I'll definitely stay here again next time I'm in Surabaya.
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1 people find it helpful
D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Great, the hotel is close to the ITS campus.
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cahyo h.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The room size is large and spacious, clean.
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1 people find it helpful
leksono a. k.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The hotel staff is very friendly, the rooms are good.
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a***s
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
The room was fairly clean. Central air conditioning didn't feel cold. It took eight hours to cool down. Breakfast was standard, with minimal variety.
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1 people find it helpful
Rizal
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
First time staying here & really impressed because of the strategic location and comfortable atmosphere, next time will come back here again.
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Indra Y.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 17 week(s) ago
The AC takes a while to cool down... Maybe it's because it's a central AC.
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Super service, clean room 😍
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1 people find it helpful
Accommodation's Reply
24 Apr 2026
Great! We're so glad to hear you're happy, friends from the mansion! Thank you so much for your positive feedback. We hope to welcome you back again – love you!
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ratna a.
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 25 week(s) ago
When I first entered, the AC wasn't cold. I called the staff and checked, and they said it would cool down later. By dawn, it still wasn't cold, feeling stuffy. The next morning, after I left the room (4 hours), I finally felt the coolness of the AC, even though it was almost check-out time.
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2 people find it helpful
D***o
icon-origin-TRAVELOKA
6.9
/10
Reviewed 31 week(s) ago
breakfast needs variety, generally comfort is OK
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2 people find it helpful
E***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 33 week(s) ago
This was my first time staying here. I thought the room was okay, but the cleanliness could be improved. Some areas turned white when touched.
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4 people find it helpful
R***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Clean and comfortable room.. Maintained
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2 people find it helpful
R***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 40 week(s) ago
Close to ITS, minimarkets, and places to eat.
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2 people find it helpful
Number of reviews per page
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