8.3
Very Good
From 92 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

7.7

Location

8.0

Service and Facilites

8.3

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Traveler Reviews Tubotel Sapa

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Customer reviews
Xuan Nghia Hoang
icon-origin-TRAVELOKA
8.4
/10
Reviewed 115 week(s) ago
The room is quite good, but the toilet door is difficult to pull and the air conditioner runs unevenly, or the machine is faulty. Constantly losing wifi. Breakfast is average because the food is not hot and quite small, not refilled. Staff is fine
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julie
icon-origin-TRAVELOKA
8.5
/10
Reviewed 124 week(s) ago
Lễ tân thân thiện nhiệt tình hỗ trợ khách Phòng view núi ,
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nguyen van viet
icon-origin-TRAVELOKA
9.7
/10
Reviewed 124 week(s) ago
Very ok. I go 10. Book 5 rooms. Small enough to use
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Nguyen T. T. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 124 week(s) ago
Very good guys. The view is so beautiful
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Hi Bi
icon-origin-TRAVELOKA
6.3
/10
Reviewed 133 week(s) ago
The weather was cold but the water was only slightly warm, I called the front desk staff twice, but I waited for an hour and there was still no water to shower (from 10am to 12pm). All day in the rain, people were very dirty but had to go to bed because there was no hot water :) Room 301 did not see the WiFi, reported the reception but they still confirmed there was WiFi. However, if you go in the summer, you will probably have a better experience. Because the hotel is decorated quite nicely, warm weather does not need hot water.
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4 people find it helpful
Nguyen T.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 141 week(s) ago
Phòng giống hình, tuy nhiên mình thấy thiết kế phòng không hợp lý lắm ví dụ toilet gần chỗ nằm ngủ, cảm giác bất tiện khi đi vệ sinh. Quang cảnh đẹp, có hồ bơi. Lễ tân nhiệt tình.
2 people find it helpful
David C.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 142 week(s) ago
Room with a ‘ valley view’ had no view so we were given another room. Small, damp room with a musty smell. Not even space to put our bag down. Bedding had seen much better days. Nice idea as a set up but needs a serious overhaul. Moved hotel after one night.
1 people find it helpful
Châu N.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 146 week(s) ago
The room has a musty smell, the room is tight and the door is open, easy for insects to enter the room. The duvet also smells musty, it seems that it has not been changed and cleaned thoroughly.
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4 people find it helpful
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Truong M. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 218 week(s) ago
Nice hotel, close to the center of Sapa, friendly staff, convenient room, with toilet inside and full of amenities for guests, the room is small but clean and cozy, but it is at the relative price of this room. sir. Generally speaking, I should book and if I have the opportunity to come back I will book this Tubotel. Well the hotel has super cool views overlooking the town and the legendary M Gallery hotel. The hotel also takes the trouble to decorate the small scenes for virtual guests.
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3 people find it helpful
Mardy M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 239 week(s) ago
Location - near Sapa center (5 mins walk with shortcut). Rooms: Well maintained, clean, cute and colorful designs of rooms. Exterior: It's exactly as you can see on the pictures. Nice garden view, mountain view, pool view (too bad we didn't get to swim, too cold, haha) Breakfast: Free, choice of noodles, we did order additional eggs and bread expecting to pay extra but upon checkout they didn't ask us to pay and said consider it as free.. thank you so much! By the way, we also get to check in very early (again for free). We arrived in Sapa at 6 am from a night bus trip and supposedly just going to leave our stuffs in the hotel but they let us get the room key early, instead of the usual 2pm check in. All the staffs were also nice and friendly. We will definitely come back and book this same hotel! Thank you for the wonderful service! ❤️
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Benjaporn Y.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 280 week(s) ago
Lovely hotel Very good service staff. If you arrive ahead of time and the room is ready, he will let you in. Check out time is not complicated, return key is finished. The hotel will keep the passport. When checking out, they will return. Don't worry. Every morning about 10 am, the staff will change the towels. Toilet paper and then bring water to give Very good value for us with the atmosphere around the hotel. When the sky is open, we sleep in the room. Looking at the sky is worth the price.
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vanlong n.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 282 week(s) ago
If next time sapa travel. I still choose TubOtel sapa because everything is ok
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2 people find it helpful
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Ttoei T.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 285 week(s) ago
Room like in the picture, good atmosphere, good service but on the way to the hotel set up hill.
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1 people find it helpful
Trang T.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.0
/10
Reviewed 288 week(s) ago
The room is too small, not enough room to store, the attitude of the staff (or owner) is not enthusiastic, the road is far. Breakfast is okay
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1 people find it helpful
BUI T. K. N.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.8
/10
Reviewed 289 week(s) ago
I had great Honeymoon days here. Tubotel is very clean, quiet space, delicious food. Still remember the warm cup of sweet cinnamon tea when breaking up Tubotel. Hope to have the opportunity to come back here again with family. Remember forever!
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3 people find it helpful
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Long H.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 290 week(s) ago
Nice homestay, small tu room like bg, quite warm
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1 people find it helpful
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Ton T. N. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 290 week(s) ago
Nice hotel, everything is good. But it is recommended that people rent a car to move around. Because from the hotel to the church though about 300m but climbing up and down very tired. Wishing everyone a happy holiday!
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3 people find it helpful
Ann A.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 296 week(s) ago
Lovely hotel, small room, no fridge, very dizzy bathroom
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3 people find it helpful
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Pham T. H. G.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
10.0
/10
Reviewed 296 week(s) ago
We are very pleased with the hotel service. Staff enthusiastic, happy, the bedroom is fully equipped. We will choose TubOtel for your next trip to Sapa.
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1 people find it helpful
Tran T. M. T.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 304 week(s) ago
The receptionist is very friendly. View and beautiful view. A little small room. Walking up is a bit tired but because of going up, you have a nice view, you have to accept it.
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1 people find it helpful
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