Overall Ratings & Reviews Vinpearl Cua Hoi Resort, Affiliated by Meliá

Dear Mr. Tran T.H.P, Thank you very much for taking the time to share your experience at Melia Vinpearl Cua Hoi Beach Resort during your recent vacation. The hotel staff is very pleased to know that the services and facilities at the hotel have met your expectations and are truly grateful for your objective comments about the service, especially the clean and beautiful rooms. Your comments about breakfast, bicycles, and swimming floats have been forwarded to the hotel management for timely solutions. We look forward to welcoming you back soon. Best regards, Nguyen Thi Phuong Customer Experience Supervisor

Dear Ms. Tam, Thank you very much for taking the time to share your experience at Melia Vinpearl Cua Hoi Beach Resort during your recent stay. We are delighted to know that the services and facilities at the hotel have met your expectations and truly appreciate your objective comments that help the hotel become better and more trusted. We look forward to welcoming you back soon. Best regards, Nguyen Thi Phuong Customer Experience Supervisor

Dear Ms. Tam, Thank you very much for choosing Melia Vinpearl Cua Hoi Beach Resort and taking the time to leave a review about your experience. This feedback is really valuable for the hotel management and related departments to take timely actions to improve service quality. This morning, the management was very fortunate to have the opportunity to meet and share with you at the hotel to acknowledge and thank you. I wish you and your family good health, peace and happiness, and more and more videos with millions of views and millions of dollars. We look forward to welcoming you back soon and having the opportunity to provide you with excellent service. Best regards, Nguyen Thi Phuong Customer experience monitoring

Dear Customer, Thank you for choosing Melia Vinpearl Cua Hoi Beach Resort and taking the time to leave a review about your experience. It is regrettable that the service at the hotel has not met your expectations. This feedback is really valuable for the Hotel Management Board and related departments to take timely actions to improve the service quality. The management and staff look forward to hearing more from you about your recent experience to contact Ms. Nguyen Thi Phuong via phone number: 085.838.6959 or email address phuong.nguyen.thi@melia.com to further improve the quality of service. Wishing you and your family health, peace and happiness. We look forward to welcoming you back soon and having the opportunity to provide you with excellent service. Best regards, Nguyen Thi Phuong Customer experience monitoring

Dear Ivan Medvedev, Thank you for taking the time to review your recent stay. Our dedicated team always aims to deliver the best experience possible to all our guests, and you will always find them ready to assist at any time. We are delighted to read that your stay was enjoyable and that our services and hotel facilities have met your expectations. We all hope that we'll be able to welcome you back. Best wishes, Nguyen Thi Phuong Guest Experience Supervisor

Dear Mr. Tung Nguyen, We would like to thank you for taking your valuable time to write a review and leave a very high rating about your recent stay at Melia Vinpearl Cua Hoi. We are pleased to know that your stay was enjoyable and that our hotel services and amenities met your expectations. We look forward to welcoming you back to our “Wonderful Melia” in the near future. Best regards, Hoang Thi Anh Trang Customer experience management

Dear Guest Nguyen M., Melia Vinpearl Cua Hoi is very pleased to be chosen by you as a family resort and thank you for taking the time to leave a review for the hotel. We're sorry about some of the spots that haven't really lived up to your expectations and are grateful that you shared that with us. We always try our best to improve the quality of services as well as facilities to bring the best experience to our customers. We look forward to welcoming you back here one day soon. Wishing you and your family always good health and success. Best regards, Ms Anh Trang - Customer Experience Manager

Dear Ms. Kim C., Warm greetings from Melia Vinpearl Cua Hoi beach resort. First and foremost, thank you for taking the time to make your insightful opinion. A few aspects of your stay at our resort did not reach your expectations. We sincerely apologize on behalf of the management team. Every single comment from a guest is always appreciated. We always wish to have the opportunity to welcome you back to the resort so that we can provide the best care that we could not provide during your last stay. We are continually collecting more and more helpful opinions from our customers in order to enhance our service based on their needs. Wish you have a nice weekend. Best Regard, Chris Huwng-Front Office Manager.

Dear Guest, Nguyen Thi Le, On behalf of the hotel management and all staff, I would like to thank you for choosing Melia Vinpearl Cua Hoi and for taking the time to leave very positive comments. It is an honor for the entire hotel to know that you and your family had a wonderful time during your stay. Customers are a very important factor in the operation of the hotel and we want to give our guests the best possible experience. I look forward to welcoming you and your family back one day soon Thank you for trusting and supporting Melia Vinpearl Hotel Cua Hoi. Wish you a good day! Best regards, Ms Anh Trang - Customer Experience Manager

Dear Ms. Le Thi Ut Hong, Thank you for taking the time to share your feedback about your recent stay with us. We are pleased to hear that you found your room to be clean and that our staff was very nice and friendly. Our team takes great pride in maintaining clean and comfortable accommodations for all of our guests. We are also happy to know that our staff provided you with excellent service during your stay. Thank you again for your positive comments and we look forward to welcoming you back in the future. Best regards, Ms. Anh Trang - Guest Experience Manager

Dear Ms. Hanh, Melia Vinpearl Cua Hoi is very pleased to have you as a resort for a family trip. We greatly appreciate your compliments and suggestions about our facility and will further improve the quality of our services and facilities to meet your expectations. client. You are very important to Melia Vinpear Cua Hoi. We hope to be able to welcome you back here one day soon. Wishing you a lot of health and peace. Best regards, Anh Trang - Customer experience management

Dear Huong Trang Do, Thank you very much for choosing Melia Vinpearl Cua Hoi for your family vacation. We are very appreciative and proud to have brought great experiences to you. Each of your good reviews will be an invaluable source of encouragement to each member of the hotel. Wishing you a new year full of health and happiness. We look forward to welcoming you back again one day soon. Best regards, Ms Anh Trang - Customer Experience Manager