Hotel is at good location, easy to access to Kemaman town. When I went to the hotel to check in, without checking my booking & id, they straight told me that they off the online booking system and there is no room for me. I was a bit peace off and tell them that I going to call Traveloka customer service. They are able to provide me a room after 10 minutes of arguments, but I failed to get my window room, only get room without window. Heater shower cap/nose broken, water is not so hot, water heater is very noise, rooms are clean, hotel bath towels are a bit smelly, the tv in room have no proper channels, so nothing to watch, the closet hangers can't hang trouser, only can hang shirts. Receptionist are not so friendly and they don't talk much, have few link for wifi, but not much access even right password given.