Z***a

9.4

/10

Reviewed 1 week(s) ago

My first time staying here, I really liked the price which was still affordable but the room was very spacious and almost everything was complete.

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1 people find it helpful

Accommodation's Reply

07 Oct 2026

Dear Ms. Zulfa Dita Shonita, Royal Regantris Sendana Hotel extends its highest regards. Thank you for taking the time to write a review of your stay. We are delighted to hear that you had a memorable time at Royal Regantris Sendana. Thank you again for being our guest. We hope to welcome you back to Royal Regantris Sendana on your next visit. Sincerely, Fajar Putra, Front Office Manager

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S***l

Transit

9.4

/10

Reviewed 2 week(s) ago

Comparable to the premium location and cleanliness offered. Always the best..!!

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Accommodation's Reply

07 Oct 2026

Dear Mr. Samsul Hidayat, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted to hear that you had a memorable time at Royal Regantris Sendana. Thank you again for being our guest. We hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajr Putra, Front Office Manager

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Shintyani S.

Business

10.0

/10

Reviewed 2 week(s) ago

Incredible service, incredible variety of breakfast. Hands down, one of the best hotels located close to the city centre.

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Accommodation's Reply

07 Oct 2026

Dear Ms. Chintayani S., From the Royal Regantris Sendana Hotel, we respectfully request that you take the time to write a review of your stay. We are delighted to hear that you had a memorable time at the Royal Regantris Sendana. Thank you again for being our guest, and we hope to welcome you back to the Royal Regantris Sendana on your next visit. Sincerely, Fajar Putra, Front Office Manager

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E***a

9.4

/10

Reviewed 3 week(s) ago

The staff, Kak Beby or whoever, I forgot her name, was very friendly. Early check-in was available at no additional cost.

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Accommodation's Reply

07 Oct 2026

Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager

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O***e

Business

8.5

/10

Reviewed 3 week(s) ago

The room was comfortable. The room was quite large and the food was delicious.

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Accommodation's Reply

18 Sep 2026

Dear Mr. Okee Johannes, Warm greetings from the Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted to hear that you had a memorable time at the Royal Regantris Sendana. Thank you again for being our guest, and we hope to welcome you back to the Royal Regantris Sendana in the future. Sincerely, Fajr Putra, Front Office Manager

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S***l

Transit

9.4

/10

Reviewed 4 week(s) ago

Overall, my stay here was very satisfying. With its strategic location, comfortable rooms, and excellent service, this hotel is a worthwhile choice if you're looking for a place to stay in Surabaya.

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1 people find it helpful

Accommodation's Reply

18 Sep 2026

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S***m

Transit

9.1

/10

Reviewed 5 week(s) ago

The room was very comfortable, clean, and strategically located in the city center, making it easy to access various attractions. Overall, the stay was very pleasant. However, the air conditioning in the room felt a bit cold, which we hope can be improved to maximize guest comfort.

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1 people find it helpful

Accommodation's Reply

18 Sep 2026

Dear Mr. Syalim, Warm greetings from the Royal Regantris Cendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted to hear that you had a memorable time at the Royal Regantris Cendana. Thank you again for being our guest. We hope to welcome you back to the Royal Regantris Cendana for your next stay. Sincerely, Fajar Putra, Front Office Manager, Royal Regantris Cendana Group.

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S***l

Transit

9.4

/10

Reviewed 5 week(s) ago

Overall, this hotel offers a strategic location, comfortable rooms, and excellent cleanliness, all at a reasonable price. Definitely one of the hotels worth considering if you're looking for a place to stay in central Surabaya. Thank you to Kak Beby and the team for their assistance. Continued success at Royal Regantris Cendana.

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1 people find it helpful

Accommodation's Reply

18 Sep 2026

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D***i

Staycation

8.2

/10

Reviewed 6 week(s) ago

It's really worth it for that price, the hotel is clean, the rooms are quite spacious, the staff is friendly, the location is strategic, close to the city center.

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1 people find it helpful

Accommodation's Reply

03 Sep 2026

Dear Mr. Daviani, Warm greetings from the Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay. We are delighted to hear that you had a memorable time at the Royal Regantris Sendana. Thank you again for being our guest, and we hope to welcome you back to the Royal Regantris Sendana on your next visit. Sincerely, Fajr Putra, Front Office Manager

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yuliana h. r.

Leisure

8.2

/10

Reviewed 6 week(s) ago

All the hotel staff were very friendly and attentive. The best part was that we could check in early for free. 😍. I'll definitely stay here again next time I go to Surabaya.

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1 people find it helpful

Accommodation's Reply

03 Sep 2026

Dear Juliana Harlinda Ray, Royal Regantris Sendana Hotel respectfully submits a review of your stay. Thank you for taking the time to write about your experience. We are delighted to hear that you had a memorable time at Royal Regantris Sendana. Thank you again for being our guest, and we hope to welcome you back to Royal Regantris Sendana on your next visit. Sincerely, Fajar Putra, Front Office Manager

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d***y

9.7

/10

Reviewed 7 week(s) ago

Friendly staff, clean. I'd love to come back again.

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Accommodation's Reply

27 Aug 2026

Dear Mr. Deni P., From the Royal Regantris Sendana Hotel, Thank you for taking the time to write a review of your stay. We are delighted to hear that you had a memorable time at the Royal Regantris Sendana. Thank you again for being our guest. We hope to welcome you back to the Royal Regantris Sendana again in the future. Sincerely, Fajar Putra, Front Office Manager

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P***i

10.0

/10

Reviewed 7 week(s) ago

Very comfortable and clean, fragrant.

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Accommodation's Reply

27 Aug 2026

Dear Ms. Putri Nadia, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted to hear that you had a memorable time at Royal Regantris Sendana. Thank you again for being our guest, and we hope to welcome you back to Royal Regantris Sendana on your next visit. Sincerely, Fajr Putra, Front Office Manager

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sumartini

Leisure

9.1

/10

Reviewed 9 week(s) ago

I have stayed here several times when I go to Surabaya and it never disappoints 🙂 Thank you Royal Regantris Cendana, if I go to Surabaya again I will definitely stay here again

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Accommodation's Reply

11 Aug 2026

Dear Ms. Sumatini, Warm greetings from the Royal Regantris Sendana Hotel. Thank you for taking the time to write a review about your stay. We are delighted to hear that you had a memorable time at the Royal Regantris Sendana. Thank you again for being our guest. We hope to welcome you back to the Royal Regantris Sendana on your next visit. Sincerely, Fajr Putra, Front Office Manager

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F***a

9.4

/10

Reviewed 10 week(s) ago

Comfortable! The rooms are clean, the staff is friendly, and it's easy to access because it's in the city center. Next time I come here again, I'd love to try the breakfast menu.

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2 people find it helpful

Accommodation's Reply

05 Aug 2026

Dear Ms. Farida Putri, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay. We are delighted to hear that you had a memorable time at Royal Regantris Sendana. Thank you again for being our guest. We hope to welcome you back to Royal Regantris Sendana on your next stay. Sincerely, Fajjar Putra, Front Office Manager

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N***o

8.7

/10

Reviewed 11 week(s) ago

Please make sure the sheets are new, as there was hair on them. I asked for them to be replaced, but the hotel staff quickly replaced the sheets and pillowcases.

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Accommodation's Reply

05 Aug 2026

Dear Mr. Nico Dinatal, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay. We are very pleased to receive your feedback to help us maintain the quality of our products and services to meet your expectations. We apologize for any inconvenience you may have experienced. We have forwarded your feedback to the relevant department for a thorough evaluation to prevent such incidents from happening again in the future. Thank you again for being our guest. We hope to welcome you back to Royal Regantris Sendana Hotel for your next stay. Warmly Sincerely, Fajar Putra, Front Office Manager

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E***n

10.0

/10

Reviewed 11 week(s) ago

It's super duper worth it, with its fairly affordable price and spacious, clean rooms. I'll definitely be coming back here often when I'm in Surabaya.

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1 people find it helpful

Accommodation's Reply

28 Jul 2026

Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing us as your guest. We hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajr Putra, Front Office Manager

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R***t

8.5

/10

Reviewed 12 week(s) ago

The hotel staff were very friendly and helpful with the check-in process.

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Accommodation's Reply

28 Jul 2026

Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing our hotel, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager

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N***L

9.4

/10

Reviewed 12 week(s) ago

This staff was friendly and accommodating.

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Accommodation's Reply

22 Jul 2026

Dear Mr. Nurul Ashikin Binti Ismail, From Royal Regantris Sendana Hotel, Thank you for taking the time to write a review of your stay. We are delighted to hear that you had a memorable time at Royal Regantris Sendana. Thank you again for being our guest. We hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Group Front Office Manager

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Moh T.

Transit

9.0

/10

Reviewed 13 week(s) ago

I've had a great time staying here several times, and the food is delicious. However, the sheets on the bed felt unclean, and my body itched, making my skin red. But I'll definitely stay here again because the security, reception, and other staff are very friendly. Thank you, and I hope this will be a positive review in the future. 🙏

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Accommodation's Reply

22 Jul 2026

Dear Mr. Mohari, From the Royal Regantris Sendana Hotel, Thank you for taking the time to write a review of your stay. We are delighted that you enjoyed your memorable stay at the Royal Regantris Sendana Hotel. We will follow up on your feedback with the relevant departments to assess and make immediate improvements to prevent such incidents from happening again in the future. Thank you again for choosing to stay with us. We hope to welcome you back to the Royal Regantris Sendana Hotel on your next visit. Sincerely, Fajar Putra, Front Office Manager

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mohammad h.

Leisure

10.0

/10

Reviewed 14 week(s) ago

Relatively affordable prices, friendly hotel staff, comfortable rooms, and a strategic location in the city center.

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1 people find it helpful

Accommodation's Reply

08 Jul 2026

Dear Mr. Mohammad H., From the Royal Regantris Sendana Hotel, we respectfully thank you for taking the time to write a review of your stay. We are delighted to hear that you had a memorable time at the Royal Regantris Sendana. Thank you again for being our guest, and we hope to welcome you back to the Royal Regantris Sendana on your next visit. Sincerely, Fajar Putra, Front Office Manager

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Royal Regantris Cendana

Overall Ratings & Reviews Royal Regantris Cendana

8.6

8.7

8.4

8.8

8.6

Traveler Reviews Royal Regantris Cendana