Four Points by Sheraton Makassar

Explore Four Points by Sheraton Makassar
8.7
Very Good
From 4,862 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.8

People often mention about Four Points by Sheraton Makassar
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Bedroom (73)
Staff Friendliness (72)
Room Space (70)
Variety (69)
Ambiance (61)
Bathroom (61)
Distance to City Center (60)
Hotel Area (58)
Taste (56)
Accessibility (55)
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Traveler Reviews Four Points by Sheraton Makassar

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Customer reviews
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Tn wira
icon-Staycation
Staycation
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6.8
/10
Reviewed 4 day(s) ago
Starting with the parking lot being very far from the lobby, having to ask for access from the receptionist and being made to wait for a very long time in front of the elevator. I highly recommend not staying here; I'd be better off at Claro.
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V***y
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Leisure
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9.1
/10
Reviewed 4 day(s) ago
Overall, it's good. However, a few suggestions would be helpful for the room cleaners to vacuum the floors each morning and provide amenities like a hair dryer.
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Mustika S.
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Staycation
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9.7
/10
Reviewed 7 day(s) ago
Among the big hotels in Makassar, the breakfast here is the best.
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N***y
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10.0
/10
Reviewed 1 week(s) ago
Overall good. The receptionist and other staff were very kind and friendly 🩷
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E***i
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Staycation
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10.0
/10
Reviewed 1 week(s) ago
I like the hotel, the staff are friendly, helpful during check-in, and the room is clean and spacious too, hehe.
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A***f
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10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the rooms are fragrant and comfortable, the food is delicious.
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A***f
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8.5
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the rooms are fragrant and comfortable, the food is delicious.
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A***n
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Business
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9.4
/10
Reviewed 2 week(s) ago
I had requested a room change because the previous room's AC was hot and sweaty, until finally I was offered a room change after waiting a long time for repairs. Suggestions for the parking gate facility: provide free parking for pick-up or drop-off guests using online transportation services (Grab/Gojek). How can a 4-star hotel be charged a parking fee even for less than 5 minutes through the lobby, which will certainly be a burden on hotel guests. Imagine if you stay for a long time, and guests often use online motorcycle taxi services. Please pay attention.
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K***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thank you for the compensation. We were upgraded to a suite due to issues with our previous room. The restaurant food was delicious, but perhaps they could offer more variety. The breakfast menu was also delicious, with the Manadonese porridge being our favorite :)
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A***h
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10.0
/10
Reviewed 2 week(s) ago
The hotel staff are very friendly, always smiling at every guest.
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N***a
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Staycation
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6.9
/10
Reviewed 2 week(s) ago
I've requested for a wedding anniversary but it's not available.
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S***a
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
The hotel is nice, comfortable, the breakfast is complete and everything is delicious.
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J***o
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Business
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9.4
/10
Reviewed 2 week(s) ago
The condition of the bedroom and hotel area is comfortable, the breakfast menu is varied.
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INDAH
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Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Comfortable. Breakfast was varied and delicious. Unfortunately, the swimming pool's opening hours are limited. I prefer swimming after sunset. I hope they can accommodate this on my next stay!
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A***f
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8.5
/10
Reviewed 3 week(s) ago
Friendly staff, check-in on time, clean and fragrant rooms.
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andi m. h.
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
The breakfast menu at the restaurant is very varied and extensive.
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KRISTIANTO
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Business
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10.0
/10
Reviewed 3 week(s) ago
Nice hotel room and delicious breakfast.
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N***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I highly recommend staying here. The rooms are spacious. The twin beds are generous. The bathrooms are clean. Ideally, they could be equipped with a hairdryer.
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Heddy B.
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Business
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10.0
/10
Reviewed 3 week(s) ago
The pen is nice. The room is comfortable, really designed for a good night's sleep.
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J***o
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Business
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9.7
/10
Reviewed 4 week(s) ago
Convenience and variety of breakfast menu are excellent. Keep it up.
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