Hello, thank you for staying at Mogens Guest House again. We are delighted to hear that this is your second stay and that you felt comfortable in your room. Check-in time is 2:00 PM, and you arrived at 12:00 PM, which was a little early, and at that time the staff were resting. However, we understand that from a guest's perspective, this might create a negative impression, so we will take this into consideration in our evaluation. We are also aware that the room cleaning time that day took longer than usual, causing you to wait and arrive late. We apologize for any inconvenience this may have caused. Thank you for your feedback and suggestions. Have a great day! Sincerely, Mogens Guest House