Louis Kienne Pemuda

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Overall Ratings & Reviews Louis Kienne Pemuda

Traveloka (4,636)
Other sources (2)
8.5
Very Good
From 4,636 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.1

Location

8.8

Service and Facilites

8.5

People often mention about Louis Kienne Pemuda
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Distance to City Center (228)
Bedroom (196)
Staff Friendliness (192)
Bathroom (169)
Ambiance (166)
Room Space (161)
Accessibility (158)
Surroundings (157)
Family Friendly (142)
Hotel Area (136)
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Traveler Reviews Louis Kienne Pemuda

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Customer reviews
N***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 hour(s) ago
For a family trip, it's quite enjoyable, but if you bring a car, you have to be careful when parking, the road is quite narrow, especially on the uphill bends.
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Accommodation's Reply
27 Aug 2026
Dear Valued Guest, Louis Kien Pemuda Semarang Hotel would like to express our gratitude for taking the time to provide feedback regarding your stay at our hotel. Your feedback and comments are invaluable in helping us maintain the quality of our products and services. Thank you again. We apologize for any shortcomings that may have caused you and your family any inconvenience. We hope to welcome you and your family back again in the future. Sincerely, Customer Service Manager
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Sita m.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Hotel staff Kak Angga and Wadah are very friendly
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Accommodation's Reply
27 Aug 2026
Dear Ms. Sita M., This is a brief message from Louis Gian Pemuda Hotel, Semarang. Thank you for taking the time to write a review about your stay at Louis Gian Pemuda Hotel. We appreciate your feedback and suggestions, which help us improve our products and services that may not meet our standards. We are pleased to know you enjoyed your stay and we will continue to strive for improvement in the future. We look forward to welcoming you back to our hotel. Thank you. Sincerely, Customer Service Manager
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Meilinda U.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Thank you for your service, Sis Ririn.
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Accommodation's Reply
27 Aug 2026
Dear Ms. Meilinda U., This is a brief message from Louis Kienne Pemuda Semarang. Thank you for taking the time to write a review about your stay at Louis Kienne Pemuda Semarang. We appreciate your feedback and suggestions, which help us improve our products and services that may have not met our standards. We are pleased to know you enjoyed your stay and we will continue to strive to improve our products and services in the future. We look forward to welcoming you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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H***a
icon-Business
Business
icon-origin-TRAVELOKA
6.3
/10
Reviewed 5 day(s) ago
There are only two spots on the list, so you'll have to wait a very long time. The location is very strategic, but for those driving large vehicles, be prepared for a scary ride into the parking area—it'll test your adrenaline.
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Accommodation's Reply
27 Aug 2026
Dear Valued Guest, Louis Kien Pemuda Semarang Hotel would like to express our gratitude for taking the time to provide feedback regarding your stay at our hotel. Your feedback and comments are invaluable in helping us maintain the quality of our products and services. Thank you again. We apologize for any shortcomings that may have caused you and your family any inconvenience. We hope to welcome you and your family back again in the future. Sincerely, Customer Service Manager
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 5 day(s) ago
The road to the parking lot is absolutely terrifying. All the TVs are new models with blue screens, only two are listed.
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Accommodation's Reply
27 Aug 2026
Dear Valued Guest, Louis Kien Pemuda Semarang Hotel would like to express our gratitude for taking the time to provide feedback regarding your stay at our hotel. Your feedback and comments are invaluable in helping us maintain the quality of our products and services. Thank you again. We apologize for any shortcomings that may have caused you and your family any inconvenience. We look forward to welcoming you and your family again in the future. Sincerely, Customer Service Manager
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Q***n
icon-Staycation
Staycation
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8.5
/10
Reviewed 5 day(s) ago
friendly, satisfactory waiter, good experience
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Accommodation's Reply
24 Aug 2026
Dear Valued Guest, Louis Kien Pemuda Semarang Hotel would like to express our gratitude for taking the time to provide feedback regarding your stay at our hotel. Your feedback and comments are invaluable in helping us maintain the quality of our products and services. Thank you again. We apologize for any shortcomings that may have caused you and your family any inconvenience. We look forward to welcoming you and your family again in the future. Sincerely, Customer Service Manager
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Queen G.
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Staycation
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9.7
/10
Reviewed 5 day(s) ago
Friendly, clean, satisfactory service.
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Accommodation's Reply
24 Aug 2026
Dear Ms. Queen G., This is a message from Louis Giann Pemuda Semarang Hotel: Thank you for taking the time to share your experience staying at our hotel. We are pleased that you were comfortable during your stay and apologize for any shortcomings related to our products and services. We are committed to improving our products and services in the future to ensure all our guests have a happy and comfortable stay, which is our pride. We welcome you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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Verified Traveler
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Transit
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8.5
/10
Reviewed 1 week(s) ago
Stayed at this hotel for one night with my family and two adult children just to rest before continuing our trip back to Jakarta. Positives: 1. The location is quite good, right on a main road. 2. The staff was friendly and responsive to any issues. 3. The room was quite spacious and comfortable with a good bathroom and sufficient hot water. Needs Improvement: 1. The breakfast food was just "adequate" for a hotel like this; it could have been better. 2. The staff at the breakfast area was also a bit slow, resulting in a wait for some items to be refilled. 3. The staff, especially at the egg counter, seemed to be trainees, causing some guests to cancel their orders due to the long wait. 4. Electric car charging facilities could be provided. 5. The air conditioning in one of the two rooms the family occupied was not cooling. 6. There was a TV, but it didn't work.
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Accommodation's Reply
24 Aug 2026
Dear Valued Guest, It is with pleasure that Louis Giann Pemuda Semarang Hotel would like to express our gratitude for taking the time to write a review of your stay at our hotel. We are delighted that you enjoyed your stay and apologize for any shortcomings in our products and services. We are committed to continuously improving our products and services in the future to ensure all our guests have a pleasant and enjoyable experience. We hope to welcome you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 1 week(s) ago
The hotel is quite strategically located. However, the staff is inadequate to accommodate guest requests. For example, I asked to borrow an iron, even though I'd been informed the day before. The next morning, it hadn't been delivered, and the iron arrived at 9 a.m. They said there were only four irons available at the hotel.
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Accommodation's Reply
20 Aug 2026
Dear Valued Guest, This is a message from Louis Giann Pemuda Semarang Hotel. Thank you for taking the time to share your experience staying at our hotel. We sincerely apologize for any unpleasant experience you had. We understand your feelings and deeply regret what happened. Regarding the iron, we do not have one in the room and had to request one from our staff, which resulted in the time it took to deliver it to your room. We apologize again and sincerely look forward to welcoming you back to our hotel so that we can improve our service. Thank you. Sincerely, Customer Service Manager
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It's so comfortable here. It's easy to get everywhere. Finding food is easy, too. Right next to the hotel, there's a delicious goat satay restaurant.
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Accommodation's Reply
20 Aug 2026
Dear Valued Guest, Sincerely, Louis Giann Pemuda Semarang Hotel. Thank you for taking the time to write a review about your stay at Louis Giann Pemuda Semarang Hotel. We are delighted that you were satisfied and recommended our hotel, especially considering its excellent location. Our hotel is conveniently located near Pertamina Shopping Mall, Indomaret Restaurant, and we also have a mini-market, ATM, and a children's activity center. We look forward to welcoming you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 1 week(s) ago
The room was large and clean, but it wasn't particularly soundproof, so we could hear sounds from the next room. However, it's conveniently located and kid-friendly. Highly recommended.
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Accommodation's Reply
20 Aug 2026
Dear Valued Guest, Sincerely, Louis Giann Pemuda Semarang Hotel. Thank you for taking the time to write a review about your stay at Louis Giann Pemuda Semarang Hotel. We are delighted that you chose our hotel during your stay in Semarang. We appreciate your feedback and comments in order to improve our services and enhance your comfort for future guests. We hope you had a pleasant and satisfying stay with us. We look forward to welcoming you back again. Thank you. Sincerely, Customer Service Manager
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Y***a
icon-Transit
Transit
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8.2
/10
Reviewed 1 week(s) ago
The only downside is that the parking is narrow, it's a bit cramped to climb up.
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Accommodation's Reply
21 Aug 2026
Dear Valued Guest, This is a message from Louis Kien Pemuda Semarang Hotel. We respectfully thank you for taking the time to write about your experience staying at our hotel. We apologize for any inconvenience you may have experienced during your stay, particularly regarding parking. Our hotel offers valet parking service. If you encounter any problems with parking in the future, our valet parking team will be happy to assist you. We apologize again for any inconvenience this may have caused. We hope to welcome you back in the future so that we can improve on this negative experience. Sincerely, Customer Service Manager
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Alisa
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Very comfortable, I've stayed here twice. God willing, I'll stay here again 🫶🏻
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Accommodation's Reply
21 Aug 2026
Dear Ms. Eliza, Sincerely, Louis Giann Pemuda Semarang Hotel. Thank you for taking the time to write a review about your stay at Louis Giann Pemuda Semarang Hotel. We are delighted that you were satisfied and recommended our hotel, noting its excellent location. Our hotel is conveniently located near Pertamina Shopping Mall, Indomaret Restaurant, and we also have a mini-market, ATM, and an amusement park nearby. We look forward to welcoming you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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a***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Overall, the view is very satisfying, the room is really cool.
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Accommodation's Reply
20 Aug 2026
Dear Valued Guest, This is a message from Louis Giann Pemuda Semarang Hotel expressing our gratitude for taking the time to write a review about your stay. We are delighted that you chose our hotel as your accommodation during your visit to Semarang. We appreciate your feedback and comments in order to improve our services for future guests. We hope you enjoyed your stay and we look forward to welcoming you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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Zulkiflee
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Location strategic, room clean, and food nice.
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Accommodation's Reply
21 Aug 2026
Dear Mr Zulkiflee Warm greetings from Louis Kienne Hotel Pemuda Semarang. Thank you for taking the time to share your feedback regarding your stay at Louis Kienne Hotel Pemuda Semarang. We are delighted to know that you were satisfied with your experience and would recommend our hotel, particularly for its strategic location. Indeed, we are situated close to shopping centers, Pertamina, various culinary spots, and convenience stores (Indomaret); additionally, our complex features a mini-mall, a mini-market, an ATM, and a "Fun & Play" area. We look forward to welcoming you back to our hotel. Warm regards, Guest Service Manager
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The sky pool is really cool, it's spacious, there are 2 pools, a children's pool and an adult pool.
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Accommodation's Reply
19 Aug 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Louis Kienne Hotel Pemuda. We are delighted that you enjoyed your time and were comfortable with our hotel. Your review motivates us to further improve our services for our guests. We hope to welcome you again in the future. Sincerely, Customer Service Manager
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A***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Thank you, Louis Kienne Pemuda, for the facilities. I received a free room upgrade, which was very comfortable for the kids.
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Accommodation's Reply
18 Aug 2026
Dear Valued Guest, Louis Kien Pemuda Semarang Hotel would like to express our gratitude for taking the time to review your stay at our hotel. Your feedback and comments are invaluable in helping us maintain the quality of our products and services. Thank you again. We apologize for any shortcomings that may have caused you and your family any inconvenience. We sincerely hope to welcome you and your family again in the future. Sincerely, Ratih Maulinda, Customer Service Manager
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Eri
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 2 week(s) ago
Please pay more attention to cleanliness. The sinks in the rooms and restaurant have soap stains that haven't been properly cleaned. The soap dispenser in the shower has been empty for two days. The bed linens don't look as tidy as a typical five-star hotel. The staff is friendly, elevator access is easy, but parking needs to be done carefully.
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Accommodation's Reply
18 Aug 2026
Dear Mr./Ms. Eri, This is a general message from Louis Gian Pemuda Semarang Hotel. Thank you for taking the time to provide feedback regarding your stay at our hotel. Your feedback and comments are very important to us in helping us maintain the quality of our products and services. We apologize for the several complaints you made during your stay, particularly regarding issues with the sink, soap dispenser, and linens, as well as the unsatisfactory service you received. We have discussed these matters with the relevant departments and will make overall improvements to prevent such incidents from happening again in the future. Thank you again for any inconvenience caused. Thank you. Sincerely, Ratih Maulinda, Customer Service Manager
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S***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The room was okay, clean, and comfortable. The TV, however, wasn't a smart TV. Hopefully, they'll upgrade to one.
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Accommodation's Reply
19 Aug 2026
Dear Valued Guest, Thank you for taking the time to write a review about your stay at Louis Kienne Hotel Pemuda. We are delighted that you enjoyed your time and were comfortable with our hotel. Your review motivates us to further improve our services for our guests. We hope to welcome you again in the future. Sincerely, Customer Service Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Friendly hotel staff. Clean rooms.
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Accommodation's Reply
15 Aug 2026
Dear Valued Guest, This is a message from Louis Giann Pemuda Semarang Hotel expressing our gratitude for taking the time to write a review about your stay. We are delighted that you chose our hotel as your accommodation during your visit to Semarang. We appreciate your feedback and comments in order to improve our services for future guests. We hope you enjoyed your stay and we look forward to welcoming you back to our hotel again. Thank you. Sincerely, Customer Service Manager
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Number of reviews per page
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