Overall Ratings & Reviews Phu Quoc Ecolodge Resort

Các bạn nhân viên nhiệt tình dễ thương. Phòng ở sạch sẽ xinh xắn, đầy đủ tiện nghi. Mình rất hài lòng. có anh quản lý là hơi lạnh lùng, mình có gặp khá nhiều lần và cũng là khách quen nhưng cười cũng không cười lại được miếng :)))

Viewing is okay, the staff is also happy except the boss or manager is very tense, I have 2 kids in the center come down to play, I get kicked out, when I pay I don't understand how to pay on the app. call that guest, this guy, this guy, that guy, acting like he's not a guest - in short, I find the attitude very boring,….First time booking a room, so I don't consider the resort road very far from the center, the road is empty, there is no furniture eat. The room is not soundproof outside, no one can listen to it, hot and cold water can't be adjusted forever. The sea can't be bathed because people are exposed to sweat. The old resort stayed for 1 day to experience going down to the moat, it was fun, but staying more was boring, very boring,….

It seems like the owner of this resort is not please to serve Vietnamese guests, the attitude is bad. His act is shown to be "I don't willingly to have you guys here. That 's the least from service should be avoided. Everything about room, good staffs and food doesn't help you from losing score from me. For whom who considering book the room in this resort, you don't pay money for the owner who doesn't give an attitude to welcome you in. Cheers.

Nice and relaxing place, everything is very eco friendly. The restaurant/cafe at the back is super nice too.

I accept to leave rooms and change hotels because I cannot bear the resort's service.

My stay would be great if the hotel service is better! 1, When checking in, my room is not as committed. and because the couple urgently needed to go, I had to take another room but completely if I negotiated before I was willing to charge the room to be the same as the information exchanged! 2, My room was not cleaned periodically by the day, when I went out from 10am and came back to the sky at 20:30 pm ...., the hotel staff did not change the towels, sheets, blankets. even throw away trash .... the worse thing is they didn't add more water to me! 3, The attitude of the staff was very bad, when I complained about the room not being cleaned the receptionist just said one sentence that time was up for cleaning and no staff at that time is 21h00'pm .... after one day moved on to visit me back and was very annoyed.😡 and they let me stay last night at such a dirty hotel!

This place was a great hideaway, ecofriendly indeed. The garden and the sunset view from the restaurant were amazing. The room was cozy, clean, pretty and have all the basic things we needed, except for fridge. The food in the restaurant and the service was great. Things to consider: there is a small lake between the place and the beach. You either have to row a boat (free) to get to the beach or walk 15 minutes. Not many restaurants or attractions around, need to rent a bike or call a taxi (bike price is a bit high due to remoteness of the place). There are quite a number of insects due to the garden and rainy season, get an insect repellent.

Room is clean. In addition to not having a swimming pool and far from the center, everything is great. Very beautiful view

Everything great. The location is a bit far from the center. The toilet has no way of listening to the other room. 😂 Nice room but if there is more tv, it is more beautiful.

This resort is perfect for those who are looking for a quiet and peaceful place to hide in. Food and drinks are great even though it's a little bit pricey. It's located near a river and a nearly private beach. The room is cozy, clean and well equipped, the staff are friendly and helpful as well.

A quiet ecological space suitable for relaxation. Friendly staff support enthusiastically. The interior and exterior are wonderful and clean. Disability: Quite far from the center, the room is not soundproofed (but not much affected).