8.4
Very Good
From 120 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.6

Service and Facilites

8.7

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Traveler Reviews Las Casas Filipinas de Acuzar

Number of reviews per page
20
40
Customer reviews
Juna dianelo
icon-origin-TRAVELOKA
8.5
/10
Reviewed 67 week(s) ago
Its like going back to spanish era. The restorations of old houses are amazing. Room should be add more lightings. But overall the place is perfect for balikbayan and foreign guests who want to capture the old philippines.
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Kristine M. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 78 week(s) ago
Nice place. Breathtaking. Will defenitely be back.
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Darling B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 80 week(s) ago
We want to take this opportunity to thank Traveloka to experienced and explore the beauty of Las Casas Filipinas. Sharing our photos during our stay. Kudos to this Booking app. We had so much fun!
+3
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Rodel G.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 130 week(s) ago
The ambience is spectacular and lots potential for development. They have many activities that you can enjoy. However there food are bit pricey with small serving and less menu choices hope they could add some variety. Hope they could improve there room services as our complimentary water was serve in the next morning and towels was delivered almost check out time already. There back area outside of the room that facing the Estero should be consistently clean up. Lastly, Hope they could improve there check out systems. If possible there has exclusive line for it as there 3 tables almost occupied by day tour transactions.
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michelle a.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 142 week(s) ago
Very nice, so bitin ang stay babalik kami
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Brian A.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 170 week(s) ago
The app cancelled our first reservation. Contacted them and gave different resolutions.
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Lean
icon-origin-TRAVELOKA
10.0
/10
Reviewed 218 week(s) ago
Worth it. Has nice view and environment. Kinda pricy but all in all good experience. 💙
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Joeland C. C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 271 week(s) ago
Glad we choose Las Casas for our Birthday Gateway Celebrations... Indeed, we enjoyed and satisfied customer here... Very accomodated staff... Thank You Las Casas Filipinas de Acuzar!
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WINDYS FUENTES
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 273 week(s) ago
The room was big. The toilet/bathroom was spacious and has unique bidet. The breakfast buffet food were delicious and a lot
+5
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Accommodation's Reply
18 Mar 2020
Dear Windys, Salud Buena vida-Mabuhay! Great photos you have! Thank you for appreciating our facilities and food. Thank you for choosing Las Casas Filipinas de Acuzar and we hope that you’ll continue to choose us again in the future! Warmest regards, The Las Casas Filipinas de Acuzar Team
Leny ocasiones
icon-origin-TRAVELOKA
8.5
/10
Reviewed 274 week(s) ago
We had a great moment at Las Casas. If you are an avid fan of antiques, old hispanic community, quiet and relaxing place, then this is the place to be. Kids and adults from our family enjoyed our stay. The surrounding is just picture perfect. Customer service is superb as the staff are friendly and responsive. Breakfast is modest but food is delicious. Overall stay is superb. Will definitely come back!
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Accommodation's Reply
18 Mar 2020
Dear Leny, Salud Buena vida-Mabuhay! You inspire us to do better and maintain our heritage advocacy! Thank you for choosing Las Casas Filipinas de Acuzar and we hope that you’ll continue to choose us again in the future! Warmest regards, The Las Casas Filipinas de Acuzar Team
Jester J. O. C.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 282 week(s) ago
Room rate was too expensive base on the room amenities. The supplies given looks cheap! No five star accommodation was felt despite the amount they charge... Restaurant menus are too expensive..breakfast food they serve were spoiled like the longganisa !...place is nice but need more improvement
+2
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Moises Goloyugo
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 285 week(s) ago
Loved the stay and the place is really great
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Sie M.
icon-Family
Family
icon-origin-TRAVELOKA
8.4
/10
Reviewed 289 week(s) ago
Very nice experience, however, we were transferred to another room (Casa San Miguel) and we couldn’t sleep peacefully because of the footsteps from upstairs and noise from outside and there was something like metal chains dragging on the floor every hour or so lol scary!
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Antoinette B.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.6
/10
Reviewed 293 week(s) ago
The check-in process was quick and easy. Upon going inside the room, we noticed that it smelled a bit musty and needed to be aired out. It was dark and there was mold on the ceiling. The bathroom is huge and beautiful though. I would rather stay inside the bathroom than in the bedroom. There was also a weird smell on the pillowcase. The place is definitely worth visiting, but the hotel isn’t the best.
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Ann Joy Giba
icon-origin-TRAVELOKA
6.3
/10
Reviewed 311 week(s) ago
We were given a room that is poorly maintained. I don’t know if agent is even looking/ acknowledging special requests because I remember asking for a high floor room — didn't receive even an acknowledgement, but then I was given a room at the ground floor, unkept and poorly maintained. At night time after dinner there were wet shoe prints inside our room that was obviously not ours. I called the housekeeping and they confirmed no one does a room check but they refused to review the CCTV because apparently nothing has been stolen but they cannot even explain the wet shoe prints either! Ending is we didn’t sleep the whole night out of fear! Not really a good experience
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Paula A. M.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 313 week(s) ago
The staff deliberately ignore the guests. From the reception people to the jeepney drivers. The place is obviously under staffed.
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Lorlie G. E.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 316 week(s) ago
Nice, very relaxing, my family enjoyed it.
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Lalaine S.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.4
/10
Reviewed 322 week(s) ago
This place is awesome and perfect for couple and even family getaway!
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Kayren A.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 349 week(s) ago
It was a memorable and one of a kind experience for me and my family. Child friendly resort. My preschooler enjoyed the beach and the pool while my parents enjoyed the picturesque surroundings. Staff are very nice and approachable. The whole resort is very clean. You can see fishes in the river, dragonflies and butterflies flying around. I will come back with other relatives especially my lola. Con: Needs improvement in maintenance of bathrooms' plumbing, there was no water in the faucet when we arrived but they fixed it right away
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Alladin Macam
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 362 week(s) ago
All in all it was great except the pool for the hotel guests. They call it “batis”. Thumbs down for the pool because it is very dirty. They need to provide a new pool for the hotel guests.
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