Overall Ratings & Reviews The Royal Sands Koh Rong

It’s really hard to fault this hotel…it’s practically perfect in every way. The resort is beautiful and natural, it fits so well into its beach location. The eco practices are spot on…the beach was full of fish swimming around you in the jade green waters, geckos were abundant and listening to the frogs, along with the waves on the beach is a wonderful way to fall to sleep. Both restaurants were beautiful offering great f & b…my partner especially loved the eggs Benedict made to order. Two minor criticisms (and I stress they are minor) are that there was no full length mirror in our room and that sun lounges by the pool were not in sync with the style/comfort of the rest of the resort. In finality this resort has become one of our favs and we cannot wait to return..

great concept of small villas al overlooking the beach, extraordinary nice staff, special mention of the superb dining experiences. Jaime, the mexican chef in charge, outstanding

Everything was perfect, except for the fact that my husband fell ill (we suspect food poisoning). The hotel has a nurse who assisted him and provided medication. I’d definitely go back in any case.

Perfect

The resort is on an outstanding beach with the whitest sand and the clearest water. Sand flies are a problem but it can be managed. The property is beautiful even though the design/ambience is a bit outdated.

The resort is unique in its own. An unique property with a 4 km pristine beach in front. The staff is really professional and welcoming and the area is extremely clean and calm. There are, however, some aspects that might have been handled differently, such as: - communication with the hosts: after having booked the property for the new year period, we have been told that there was a 'mandatory' NYE dinner at 150usd/person, without alcohol. We found the request quite shocking as a guest should be informed before making a reservation. Furthermore, there was no menu a' la carte for that price but a series of food station not in line with a 5 star hotel establishment. The quality of the breakfast can also be improved with a better choice of gluten free options, that should be in line with the standards of a 5 star establishment. Other points to improve: - sustainability: use of plastic can be reduced, in line with new sustainability strategies of other similar hotels; - property conditions: in some houses, thatch on the roofs is almost gone and need to be put again; - looking for alternatives for energy generation: use of solar panels on houses' roofs can diminish the pressure of oil fuelled generators in the area. Despite all this the staying was relaxing although I would not classify the resort as a '5 stars' if one compares it with other ones in the country or the region.

fair

Hidden paradise. White soft sand beach is amazing. Staffs are friendly. But the boat ride is rough due to the weather.

Gorgeous villa with our own private pool. Massive king super sized bed which was really comfy. Breakfast was great with lots of choice and real cafe type coffee. Had trouble getting to resort from the ferry. Rang resort and they said they could not pick us up. We hired 3 locals to dink us on their motorbikes. It was pouring rain, thunder and lightening- but we made it thanks to the locals. No apologies or reasonable explanation from reception as to why they couldn’t meet us at the ferry. Next day found out from fellow guests that the resort picked them up from the ferry- they had been on the same flight as us. But they paid USD40 each one way for the resort to meet them. At least the bikes only cost USD10 each. Once at the resort it is a lovely setting and can’t fault the lovely waiter staff and cleaners. Special mention to the Activity Centre fellow who helped us rent some motorcycles so we could explore the island a bit more. We were there 5 nights which was probably too long given you are isolated at the resort. Food is nice at the resort but overpriced. You pay at least triple there compared to other places on the island. As an example you can get a 1 hour massage in aircon for USD10 but the resort will charge USD70. Pizza is about USD6 on the island but the resort will charge USD16 If they dropped the prices at the resort even by 50% I think more people would be willing to spend more and eat in the restaurant instead of ordering room service to save cash.

The Royal Sands.. words almost fail me!! Right from the start, at the Hotel's boat port in Sihanoukeville, we were treated so well ny Chanthorn, the lovely guest relations lady. First glimpse of the white sand and clear turquoise sea was divine...a real Heaven on earth!!

Amazing stay! A piece of paradise. Truly a 5 star resort. The food is incredible, staff could not be more attentive, the facilities, pool, spa, speedboat, beaches are all world class. Beautiful white sand beaches with dreamy sunsets. Well worth making the trip

This was our second stay this time in one of the back villas... no private pool , outdoor shower and an obscured view of sea but near the main pool so not much of a loss. The service does need some work but mainly because they are too attentive and staff dont always talk to each other and track you down to your room even when you dont want to be disturbed. They did however go above and beyond to organize a boat to take us to main town for halloween celebrations and then on to next destination... the manager Lionel is very nice, listens and I feel confident that our next stay will be even better. this really is heaven on earth- what a sunset!

The rooms are great although if you dont have a beachside one lack a little privacy as folks walking by get great view in... the food is good although crazily expensive... best meal for 4 including alcohol in the (not so nearby town) costs same as small 1 person pizza in resort and unfortunately service is just not good enough to justify. The beach and pool are fab....

Beyond word and superlatives--the Best hotel resort in over 40 years of Luxe travel (and backpacking too!). The Four Seasons has nothing on this place. Well worth the effort to get there. Unbelievable location, highest level of quality in all things and so friendly at all levels.

Wonderful rooms and very well trained attentive staff. Unfortunately I was ill on my one night there most likely from the heat but I certainly would go back and in the morning the staff were excellent in ensuring I was better and even gave me some medical advice from the nurse. They also helped guide me on my onward journey. The sea around the area is wonderful and clear it is a shame about the plastic in the waters but the staff ensure the beaches a regularly cleaned which can only be a good thing for the environment.

Very comfortable and clean. Food good a bit pricey and non-motorized beach activities for example paddle boarding and kayaking were not included in the price. It was very cozy until the preparation for grand opening. Wonderful beach but will require daily upkeep.

Fantastic new resort. Great staff and top class facilities. An amazing white sandy beach with clean, clear water. Totally worth a visit.

Brand new hotel with excellent food and spa facilities on a white sand beach front with aqua blue clear sea. What else could you want. Being new there are some teething problems but minor which the GM Livo, is dealing with and very open minded to feedback. It is very private and quite, ideal if you want to get away from it all for a peaceful break. We did 5 nights in Siem Reap and 5 nights here, two very different types of holiday. The service from all is excellent which can only get better with experience. It is expensive but worth it.

Excellent facilities, food and drinks. Understated luxury which retains the feel of the island and the Khmer culture. Highlights included the villa's private outdoor shower, uninterrupted views of the turquoise ocean and fluorescent plankton in the sea at night. We got to enjoy this as part of our honeymoon and can't recommend highly enough.

Juste Whaou!! Calme, sérénité, élégance, confort et le personnel d’une gentillesse sans égale !! Bref parfait