D***a
Leisure
9.1
/10
Reviewed 5 day(s) ago
Comfortable and pleasant facilities.
See original
Find this review helpful?
Truntum Padang Hotel
Explore Truntum Padang Hotel
Overall Ratings & Reviews Truntum Padang Hotel
Traveloka (6,224)
Other sources (25)
8.6
Very Good
From 6,224 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.7
Meal
8.4
Location
8.9
Service and Facilites
8.6
People often mention about Truntum Padang Hotel
All
Staff Friendliness (137)
Room Space (132)
Distance to City Center (127)
Bedroom (127)
Ambiance (126)
Family Friendly (123)
Hotel Area (123)
Surroundings (109)
Accessibility (109)
Variety (106)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Truntum Padang Hotel
Number of reviews per page
20
40
Customer reviews
I
Ika
Leisure
10.0
/10
Reviewed 1 week(s) ago
The rooms and bathrooms are clean, the air conditioning is good and cool, and the service is friendly and courteous. I've stayed at Truntum Hotel many times since it was called Inna Hotel.
See original
Find this review helpful?
N***a
Leisure
8.7
/10
Reviewed 2 week(s) ago
The room was spacious, but for a 4-star hotel it felt a bit lacking. The TV was old-fashioned and the picture was blurry, possibly due to the antenna. However, the staff and service were excellent, making it a comfortable place to rest, and the price was very affordable compared to its class.
See original
Find this review helpful?
Accommodation's Reply
28 Sep 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
See original
pak
10.0
/10
Reviewed 3 week(s) ago
I've stayed here twice. The first time was on vacation with my family, and the second time was for my son's graduation. The room is great, it's in the city center, and it's close to everything.
See original
Find this review helpful?
Accommodation's Reply
28 Sep 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
See original
M***A
Leisure
10.0
/10
Reviewed 4 week(s) ago
Its central location, close to souvenir shops and a small supermarket, makes it very convenient. The staff is friendly. If you prefer GoFood, there's a table for GoFood.
See original
Find this review helpful?
Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
See original
V***a
Medical
10.0
/10
Reviewed 6 week(s) ago
The hotel is family-friendly and child-friendly. The rooms are clean. The breakfast is delicious and varied. Hopefully, we can stay here again next time, thanks to the attractive promotions.
See original
Find this review helpful?
Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
See original
I6
Iret 6.
Staycation
8.4
/10
Reviewed 6 week(s) ago
The AC in bathroom 136 is not working, hopefully it will be better in the future.
See original
Find this review helpful?
Accommodation's Reply
08 Sep 2026
Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, we sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your positive experience with us. We will use your feedback and comments to improve our service standards and quality. We look forward to welcoming you again. Sincerely, The Management
See original
N***o
Leisure
10.0
/10
Reviewed 8 week(s) ago
cool and friendly.... bersiiiihhhhh....
See original
Find this review helpful?
Accommodation's Reply
24 Aug 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
See original
A***d
Leisure
10.0
/10
Reviewed 9 week(s) ago
Good hotel, neighbor. Good stay. Wonderful, mate.
Find this review helpful?
Accommodation's Reply
13 Aug 2026
Dear Valued Guest
Greeting from Truntum Padang Hotel
We are greatly appreciated to know that you enjoyed your stay at Truntum Padang. It is very rewarding for all of the team to receive the feedback from our guest who has seen the improvements that we have made as we continue to evolve the levels of personal service that we provide to our guests.
On behalf of Truntum Padang team, once again, we thank you very much and we look forward to the pleasure of welcoming you back again soon.
Many thanks,
Management.
E***a
8.5
/10
Reviewed 9 week(s) ago
Pay attention to the cleanliness of the room. There were ants on the table, and small cockroaches in the bathroom. The sofa was very dirty. The table was sticky and dusty. I had to wipe it down myself with a tissue. The only plus was the bed, which smelled nice and was clean.
See original
Find this review helpful?
Accommodation's Reply
13 Aug 2026
Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, we sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your positive experience with us. We will use your feedback and comments to improve our service standards and quality. We look forward to welcoming you again. Sincerely, The Management
See original
D***i
Staycation
8.8
/10
Reviewed 9 week(s) ago
Our two-day stay here was okay, considering the facilities, but the breakfast menu, which was exactly the same, was a bit boring. Hopefully, the menu variety can be improved.
See original
Find this review helpful?
Accommodation's Reply
13 Aug 2026
Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, we sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your positive experience with us. We will use your feedback and comments to improve our service standards and quality. We look forward to welcoming you again. Sincerely, The Management
See original
P***k
Business
6.0
/10
Reviewed 9 week(s) ago
Quite big but old hotel and furniture in bad condition. Breakfast quality and choices are considered a 2½ star hotel. Hope that renovation and upgrading the ambiance should be done soon.
Find this review helpful?
Accommodation's Reply
13 Aug 2026
Dear Valued Guest
Greetings from Truntum Padang Hotel
Thank you very much for sharing every memorable moment at our Hotel.
Truntum Padang apologizes for any inconvenience caused to you during your stay at our hotel.
We strive to provide a memorable service experience for every valued customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures and immediate steps have been taken to address the problem and prevent future occurrence.
Once again thank you for your valuable constructive review and we hope to have you to come here again with an assurance of better services.
Kindest regards,
Management.
H***a
8.8
/10
Reviewed 10 week(s) ago
I've been a regular and stay here many times. One of the best hotels in Padang. Please maintain and continue to improve your service. 👍
See original
Find this review helpful?
Accommodation's Reply
13 Aug 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
See original
M***a
10.0
/10
Reviewed 11 week(s) ago
Comfortable hotel for family vacation
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
See original
I6
Iret 6.
10.0
/10
Reviewed 11 week(s) ago
Clean and located in the city center.
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
See original
Verified Traveler
Leisure
10.0
/10
Reviewed 12 week(s) ago
Everything was great☺. The staff were all friendly. The hotel environment was also child-friendly.
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
See original
W***a
9.7
/10
Reviewed 12 week(s) ago
The wifi is slow, the wifi is not that good, but the service is good.
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2026
Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, we sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your positive experience with us. We will use your feedback and comments to improve our service standards and quality. We look forward to welcoming you again. Sincerely, The Management
See original
a***h
8.5
/10
Reviewed 13 week(s) ago
Everything was great, but the room cleanliness needs more attention. I've stayed here twice, but the cleanliness is still a bit lacking. The sheets were stained, the lounge chair, the bedside lamp, and even the bedside table were dusty. Hopefully, I can stay here again sometime. The pool is top-notch.
See original
Find this review helpful?
Accommodation's Reply
19 Jul 2026
Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, we sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your positive experience with us. We will use your feedback and comments to improve our service standards and quality. We look forward to welcoming you again. Sincerely, The Management
See original
J***i
Leisure
10.0
/10
Reviewed 13 week(s) ago
Highly recommend staying here. Everything is top-notch ⭐
See original
Find this review helpful?
Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
See original
F***i
8.5
/10
Reviewed 13 week(s) ago
I've stayed here twice, the rooms are spacious and access to restaurants is also close.
See original
Find this review helpful?
Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
See original
Number of reviews per page
20
40
About Traveloka
Traveloka Korea Ltd. · Business Registration Number: 291-86-03397 · Representative: CHRISTOPHER MICHAEL · Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) · Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 · Email: cs@traveloka.com · Mail-order Business Registration: No. 2025-SeoulGangnam-02676 · Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved.