Dear Valued Guest, Thank you for taking the time to write a review and share your experience. We apologize for the inconvenience you experienced during your stay, particularly regarding the air conditioning in your room, which did not cool the room and only emitted a weak breeze until the following morning. We understand that this situation may have disturbed your rest, especially after arriving at the hotel late at night. We also apologize for the condition of the elevator that you mentioned requires maintenance. We have taken your feedback into consideration and will incorporate it into our team's evaluation to ensure that hotel facilities, especially the air conditioning in the rooms and the elevators, function properly and provide comfort to our guests. We are very sorry that your first experience at Favehotel Pluit Junction did not meet your expectations. We appreciate your feedback and hope to have the opportunity to provide a better experience in the future. Sincerely, The Management Team, Favehotel Pluit Junction