Excellent

Clean room, exceptional service

Such great customer service no request was denied and the facilities are amazing

Loved it! Wonderful staff and very clean. Super comfy bed, amazing modern amenities, would absolutely stay again. One of the best hotel breakfasts I’ve ever had. I wish the room service menu in the room had more vegetarian options, but they modified one the dishes to make it possible for me to eat it.

The room was very clean with lots of amenities. It was spacious and overlooked the river and Honga Cave. Service was great with free complimentary drinks and snacks. If I’m back in Chongqing I will stay here again.

The stay was amazing and the service and staff were the best.

Beautiful and comfortable rooms, great breakfast buffet lovely rooftop bar, perfect location.

Great facilities, staff and service. The gym has good selection of weights and a sauna/steam room/cold plunge. Roof view on the 7th floor bar at night is stellar. Staff super responsive over WeChat.

Friendly and helpful staff Great breakfast Excellent amenities

Exceptional staff. Professional courteous and friendly. Service facilities and decor amazing. Would recommend for future stay. Well done Regent

Excellent hotel, more for business than tourism based on location, but you can manage. Not sure if it is regulation or simply management. But drinking something beyond cafe, tea, soft drinks or probably light beer is impossible before 8 PM

Room is clean and staff was great! I had really good time of staying. The view is amazing!

My stay at the Regent was thoroughly enjoyable, particularly the exceptional service. From the welcoming bell boy at the front door to the attentive front desk staff, and even the catering and room service, every aspect of my experience was exceptional. The Regent provides professional and attentive service to its guests. I was also pleasantly surprised that the hotel did not inform me of my birthday during my stay. The Regent was so attentive to send me a balloon bouquet and a cake for my celebration. I was deeply grateful. I would certainly return to the Regent for my first choice.

Everyone was great. The rooms are beautiful and new. Breakfast amazing. The spa the best in china!! Joy Zhao very nice lady. And a young men in concierge with perfect English Australian accent great customer service!! I love this hotel!!!

Overall excellent

Great service

Everything was great

Staff were wonderful, incredible attentive and accommodating. Rooms have a valet box so you can have things delivered and not sit in a hallway. A truly wonderful experience and will for sure look to stay here again when visiting Chongqing.

Absolutely amazing! Wonderful staff, very attentive, wonderful food! Quiet location in busy city. If I could rate it 10 stars I would! Perfect in every way! Incredible room. Lots of perks!

The services this hotel provided were exceptional, true 5 star hotels while staying in Chongqing. I didn’t believe 10/10 score when i booked it on Expedia. It’s earned that score!