9.0
Exceptional
From 32 reviews
Cleanliness

9.2

Room Comfort

9.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sunshine Hotel Zhangjiajie

Number of reviews per page
20
40
Top reviews
Christine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

We reserved two rooms for a family of four for 4 nights. Staffs were very friendly and helpful. The rooms were clean. The beds were very comfortable! We enjoyed the fresh room every day after a long walking tour. Breakfast is free and has lots of selection. It has a tour information desk offer online tickets booking with no extra fees. Whenever we had any questions or concerns about the tickets (wherever we were) they were always answered my phone. I would definitely recommend anyone to stay with them.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

The rooms were very comfortable. The brunch was quite varied. The location was close to downtown but not walkable.
Judith and Colin
10.0
/10
Reviewed 343 week(s) ago

Hotels.com verified review

Rather grand hotel at an excellent price. Great amenities.We are on our year long tour visiting all the natural and man made world wonders just part of our 31 most romantic countries trip around the world.This hotel has been one of the better ones. #thenaughtonnomads
Valerie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

Beautiful Chinese hotel, well decorated and rooms have everything you need. Huge included breakfast. We enjoyed every minute of our stay and would have gave 5 stars until check out. I understand that the young lady behind the counter did not speak English but a smile is an universal language.
Thomas
6.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

Restaurant service staff were rather impolite. Far cry from Pullman Hotel’s excellent service. Otherwise, the hotel can be better.
Verified traveler
8.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

Hotel was very convenient to airport very nice hotel for the money. Hotel staff was very polite and helpful the room was clean with good hot water for a bath after a 16 hour flight. We changed rooms and my wife left her purse in the room unknowing, while getting settled in the new room their was a knock on the door. The housekeeper found her purse and returned it, the purse contained credits, ID and several hundred dollars all which were there. This could have been a very bad but this differently shows the honesty on the hotel staff for this I give them an A+.
Read More
Kayvan
8.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

The breakfast is not good enough. if you are not too early you cannot find many items on the table. Genreally speaking refill is not good enough; except for Chinese food. items like bread, fruits, milk and etc easily finish. Don't argue with the Chef also for hot fried eggs. He makes a lot of them and put them on the table to be warm. The hotel is clean and nice and beautiful and room spacious enough. Wifi was good also.
Read More
Sam
10.0
/10
Reviewed 396 week(s) ago

Expedia Group verified review

We had fun in Zhangjiajie and had the best service from the hotel
patricl
10.0
/10
Reviewed 399 week(s) ago

Expedia Group verified review

Absolutley beautiful hotel but if you don't speak any Chinese and your English make sure you have a very good translator app
Sharon
10.0
/10
Reviewed 399 week(s) ago

Hotels.com verified review

Really great hotel. I believe it is the only 5 star hotel in this area. Price is good, breakfast is adequate, room is big and clean. I have enjoyed my stay.
Verified traveler
10.0
/10
Reviewed 292 week(s) ago

Hotels.com verified review

My room was upgraded to executive suite. Room is large and clean with a lot of facilities. Staff are very polite and helpful. My stay in the hotel is very enjoyable experience.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 304 week(s) ago

Expedia Group verified review

4つ星で、ビュフェしかない?ステーキもどこにもない。エレベーター案内には、3つのレストラン表示、だかあるのは、1階の中華ビュッフェのみ。外食は中華でも、ホテルでは、ステーキぐらい準備は、普通かと思います。酷すぎ、きちんと、案内に表示して下さい。部屋には、レストランの案内がないので、探し回った。ホテルの施設案内が、無いのは、欠陥です。また、チェックアウト時間が早いから心配したのにやはりまともなチェックアウトが出来ない。領収書の発行を、してくれなかったので、改めて、自宅へ送付を、要求する。
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 313 week(s) ago

Expedia Group verified review

Instalaciones muy bonitas, casi tipo hotel fourseasons
CARMEN L
10.0
/10
Reviewed 315 week(s) ago

Hotels.com verified review

un hotel muy bonito, bien ubicado, muy cómodo
monica
10.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

Elegantissimo con camere enormi ben arredate e dotate di ogni comfort personale gentilissimo anche se un po’ distante dal National Park rivolgetevi al personale vi dirà la migliore soluzione vicino al monte Tianmen colazione variegata e buona ristorante all’Interno molto variegato per tutte le cucine e molto buono per quelle asiatiche
Read More
Tea
8.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

Een zeer groot luxieus hotel. We hadden een prachtige grote business kamer. Het personeel kon weinig engels maar was zeer behulpzaam. Het hotel ligt zeer gunstig tov het vliegveld. Binnen 20 minuten ben je daar. Verder dicjt bij Tian,en mountains. Nadeel is dat er binnen nog gerookt wordt.
Verified traveler
10.0
/10
Reviewed 360 week(s) ago

Hotels.com verified review

飯店意外的精緻豪華!是一次很棒的住宿!家庭房有米奇的床單,牙刷、杯子...很適合帶孩子的家庭
Yu Ching
8.0
/10
Reviewed 367 week(s) ago

Hotels.com verified review

房間寬敞舒適,飯店人員也很和善,給了我包車前往武陵源的建議,真的對我來說旅遊省了很多時間^^ 地理位子較為偏遠,但計程車收費便宜,所以不構成太大影響^^
Gustavo
10.0
/10
Reviewed 406 week(s) ago

Hotels.com verified review

El hotel es excelente con la característica exuberancia China, buen desayuno y muy buena atención, se puede pagar con dólares y major credit card
Verified traveler
8.0
/10
Reviewed 415 week(s) ago

Hotels.com verified review

來入住第二次,因緊鄰頤堤港購物中心,一些休閒及用餐或閒晃不需太花心思,客房簡潔俐落,搭車也方便
Number of reviews per page
20
40

Traveloka | Business Registration Number: 291-86-03397 | Representative: Ahn Jung Woo | Address: South Korea, Seoul, Gangnam District, Teheran-ro, 431 Justco Tower 5-008 06159 | Email: cs@traveloka.com | Mail Order Business Report Number: 2024-Seoul Jung-gu-2034
Copyright © 2025 Traveloka. All rights reserved