Good stay for the price. Room is quite dated but clean and adequate. Staff is great, as usual for Japan. Would stay again if we need to visit this area.

Lovely people, very clean, spacious. The only down side which isn’t too bad is that the toilets are outside

Staff was good. Hotel is a bit old and dated.

Great overall offer !

Enjoyable area with several things to do within the facility. The rooms are old but well maintained.

Everything was fine, but just old and seems lack of proper maintenance. But the staff were excellent. I left my passport in my room and they helped us to find it out when I was checking in my next hotel.

Nice attractions and scenery and beeakfast. Rooms were clean and space.

I was incredibly impressed with my recent stay at your hotel. It truly exceeded all my expectations! The location is absolutely perfect—just a short walk away from the vibrant Shibuya nightlife and an amazing shopping experience. Being so close to the train station made exploring the city a breeze. The room itself was immaculate, combining modern elegance with plenty of space to relax and unwind. Everything was spotlessly clean, which made my stay even more comfortable. Without a doubt, I am already looking forward to my next visit. Thank you for providing such an outstanding experience—I can't wait to return!

Amazing and relaxing stay

The hotel was within the Toki no Sumika resort so it was easy walking to the restaurants, shops, and illumination. The hotel room was clean but their beds and pillows were hard, which, is the Japanese standard. However, I’m a memory foam type of gal so for me it was very uncomfortable. The view of Mount Fuji from our room was outstanding! We didn’t request a Mountain View room so this wasn’t an additional fee. Their onsen within the hotel was small without an outside onsen. But it was clean and nice. They do provide a coupon for free usage of one of the onsens within the resort, but it was around a 5 minute walk outside the hotel. That onsen was bigger and nice. The breakfast buffet was small but okay. The view of Mount Fuji was fantastic while eating. Overall, I would recommend people to stay at this hotel if you are planning on going to Toki no Sumika for the winter illumination!

cool front desk service and good breakfast

御殿場への旅行の際は時之栖を利用。本数は少ないが、御殿場駅間との無料シャトルバスがあること、安くないが、レストラン麦畑のバイキングでは地ビールが飲み放題なこと、

施設は古い部分もありましたがコスパは良かったと思います 炭酸泉が気に入りました

全体的に古くさい

設備も古く、温泉も修理中もあり残念でした。

部屋は少し匂いが気になったが、業務用のエアコンを動かしてしまえば、ましになる。 施設のボリュームがとても多くて満足した。

次回も泊まりたいです。

良かったところ 宿泊施設はとても広くてゆったりできた。 周辺のアトラクション施設の充実っぷりが非常に良い。 ホタルを見に行きましたが、思った以上にたくさん居て娘の良い経験になりました。 ピーターラビットがコンセプトの部屋でしたが、かわいらしいお部屋で娘は大満足。 持ち帰りOKなウサギの人形もかわいらしくて良い。 悪かったところ 泊まったのは蒸し暑い日でしたが、エアコンが古めなせいか効き方が極端で部屋の中で寒い場所と暑い場所が発生。 備え付けの送風機がありますが、風量が強すぎて適温になるように調整するのは困難。 角度調整が楽なサーキュレーターがあれば快適だったと思う。

だいぶ経年劣化を感じますが、これは仕方のないことですね。せめて大浴場の脱衣所のリフォームが欲しいところです。

敷地内に見所遊び所食べ所が満載で、もっとゆっくり時間をとれたら良かったと思いました。 私は公共交通機関を使った旅だったので、駅とホテルを結ぶシャトルバスはありがたかったです。ただ、早朝に動くバスは無いのでタクシーを使わざるを得ず、結局お高くつきました。 時の栖ホテルの温泉の受付とロッカーがわかりにくかったので改善されるといいなと思います。