9.4
Exceptional
From 1,000 reviews
Cleanliness

9.8

Room Comfort

9.0

Service and Facilites

9.6

Traveler Reviews Casa Decu

Number of reviews per page
20
40
Top reviews
Eric
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was a magical experience. Perfect location with perfect amenities. Definitely come back.
Lyn
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property was beautiful, impeccably clean, and full of charm. The location was perfect, situated in a lively, walkable neighborhood with plenty of great restaurants, cafés, and shops just steps away. We would absolutely stay here again and highly recommend it.
Ayla
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Had a great stay here. Loved the leafy rooftop breakfast and the room was very clean and well appointed.
Jesus
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast options could be better
Melanie
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Super séjour! La chambre était très propre et l’hôtel est très bien situé! Le personnel était toujours disponible. La terrasse est très belle et c’est très agréable d’y prendre le déjeuner! Beau séjour, j’y retournerai lors de mon prochain passage à Mexico City!
Stephan
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff does the best that they can, all things considered. We booked a stay for 3 nights and ended up staying one and finding another hotel. First, we were awoken by a fight or something in the hotel. I know that the staff can't do much about that, but it was an issue. Then there was the lack of air conditioning. Many of the rooms don't have much airflow (they face a small interior courtyard), so opening the windows doesn't help much. We were on the fourth floor which also didn't help for the heat. But here was the kicker: Although the windows opened, there were no screens...so we were pestered by one or more mosquitos all night. My wife was eaten alive and I was unable to sleep with the thing buzzing my ear. So the choice was either sleep in a sauna with the windows closed, or mosquitos. Needless to say, we switched to another hotel so as to salvage the rest of the trip.
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Nolen
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing location and staff. Felt very safe, and was so so clean! Beautiful place in the heart of CDMX. Thank you Casa Decu
Siobhan
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The suites are beautiful and clean, the front desk staff was no help when it came to making recommendations for places to eat in the neighborhood.
Tania
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10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wasnt able to try the breakfast due to not being able to go up the stairs. There is boutiques and food spots nearby.
Lori
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

<3
Jasmine
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Casa Decu exceeded every expectation. The location in Hipódromo Condesa is absolutely unbeatable - an incredibly walkable neighborhood surrounded by world-class coffee shops, restaurants, bars, and boutique shops, all steps from your front door. The rooftop was stunning and became our favorite part of each morning, enjoying coffee and breakfast with beautiful views to start the day. Beyond the location, what truly set Casa Decu apart was the warmth and attentiveness of the staff. From the moment we arrived they went above and beyond to make us feel at home. The space was beautifully maintained and impeccably clean throughout our entire stay. A particular highlight was the team helping us arrange a taxi the night before our early morning departure - that kind of thoughtful, proactive hospitality is rare and made the end of our trip completely stress-free. Casa Decu was the perfect home base for CDMX and genuinely the cherry on top of an incredible trip. We will absolutely be returning and recommending it to everyone we know.
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Theresa
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very clean, comfortable hotel with a wonderful breakfast and great location.
Adrienne
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had an absolutely wonderful stay at this property when we went to Mexico City during the World Cup! The staff was phenomenal. The location was great very walkable and super safe. I highly recommend booking the ground floor room. If it all possible it’s very spacious with a little kitchenette, they also had bicycles you could borrow we will 10 out of 10 be staying there again!!
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Kalpesh
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were great, close to the city and breakfast was delightful
Emily
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everyone was so kind! We loved the breakfast!
Clare
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Absolutely wonderful hotel, very well placed for travelling round the city. Great staff and lovely breakfast options. I had one of the suites with the living room/diner. It was an excellent space. Lovely comfy beds Not suitable for people with mobility problems as there is no lift and it's four flights of stairs to breakfast. Beds also very high.
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Mehran
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very central, clean and friendly
Brian
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice neighborhood!
Jeffrey
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

What an incredible property!! I recommend this place to anyone visiting Mexico City. It’s on a quiet street right in the middle of everything. The place is maintained incredibly well. The staff is extremely friendly and accommodating. The food for breakfast was amazing with tons of options. Overall this place was awesome. Great price too. Will be staying here again when visiting Mexico City in the future. Can’t recommend this place enough. Beds were nice, pillows comfy, showers hot, and beautiful views.
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Maia
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

A 4 star hotel has a doorman who greets you warmly. Decu has a sullen security guard who, when we rang the bell to gain entrance, opened the door just enough to pop his head out and ask if he could help us. As if we, 2 women in our 60s, had come to rob the joint. A 4 star hotel has an elevator. Said security guard hauled each of our roller bags up 2 flights of stairs, not by the straps attached to the cases, but by slinging the fully extended metal handles over his back, damaging both our bags. A 4 star hotel has a bar and restaurant. Decu offers a Holiday Inn-style self-serve breakfast featuring 3rd rate pastries wrapped in plastic (despite an excellent pananderia just down the street), and watery cappuccinos from an off-brand machine. A 4 star hotel has AC. Our room had a loud, bulky standing fan hidden in the closet that had to be plugged in next to the sink in the room, leaving us with the choice of blocking the sink, or blocking the bathroom door. A 4 star hotel room is soundproofed. Decu's bedroom windows all face a large square air shaft, so if someone sneezes two floors up, it sounds like they're in bed with you. A 4 star hotel room has skin lotion. And soap. Let's leave it at that. Casa Decu's 4 star rating is simply fraud, as are the misleading photos of a room service tray set lovingly on a bed. We were advised to get UberEats if we needed dinner. It's a perfectly serviceable youth hostel, but pricing it like a real hotel is nonsense.
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Number of reviews per page
20
40

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