7.0
Pleasant
From 198 reviews
Cleanliness

6.6

Room Comfort

6.8

Service and Facilites

7.2

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Traveler Reviews Itoen Hotel New Sakura

Number of reviews per page
20
40
Top reviews
Jason
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 213 week(s) ago

Hotels.com verified review

Was old hotel and parking far ! But hot spring was nice
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 284 week(s) ago

Hotels.com verified review

I want to rate this hotel higher but the private bathrooms in the Japanese/Western rooms need some serious renovation work. At least buy new shower curtains or clean the mold off the ones that are there. The staff are fantastic, the rooms are huge but the bathrooms let the hotel down.
PO CHU AMY
6.0
/10
Reviewed 292 week(s) ago

Hotels.com verified review

The hotel has many extensions called wings. Everything is huge here, dinner hall is a good 15 minutes walks from our room, having to taking 2 lifts. Room is poorly kept, and untidy, carpet is rusty and feels unattended to for a long time. There is no public shopping or walk about places nearby. Our room faces another building, instead of traditional Onsen hotel, a view of the river. Thought we had a great deal with 50% off, but ended up just getting what we paid for. Dinner is a self serve buffet, not the traditional Japanese Half Board banquet, with different dishes of food that covers the whole dinner table.
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Verified traveler
8.0
/10
Reviewed 320 week(s) ago

Hotels.com verified review

It was a nice hotel. However, two things were remarkably bad. I found fungus in the shower curtain and the bathtub had also fungus. Second, the hot water supply in the shower had intermittently (e.g., every 30 seconds) hot and cold water flow, which was really disturbing. This is about the shower with the room, not about common bath place (onsen). Others were good. I am not sure whether these problems were in other rooms also. THanks
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Dan
8.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

Good buffet spread. Will be better if have hotel shuttle to train station.
Pak
8.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

Nice service and good price
カズヨシ
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

駐車場が狭く、送迎バスで送ってくれる駐車場が遠い。 その点だけが残念でした。
??
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

コスパいいです!カラオケなどもあっておすすめです
さとし
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

バイキング形式の食事が充実
Shinji
8.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

別館宿泊の場合: - チェックインの3時に行っても部屋の準備ができていないこともあるので、4時ぐらいに行くのがよさそう - 部屋にポットあり - 近くにコンビニあり - Wifiは少しゆっくり - 温泉がある本館へ行くためには一度外に出る必要がある - 温泉には貴重品を入れるロッカーがある - 浴衣はチェックイン後にフロント横にあるのを持っていく
koji
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

宿泊費が安かったので正直あまり期待はしていませんでしたが、宿もキレイで食事も割と美味しくいただけました。 規模の大きなホテルのため、チェックインで待ち時間がありましたが、番号札をもらえたので自分の番の見通しが持てましたし、食事のバイキングは客数が多いために料理の回転が早く、出来たてのものをいただけました。 コスパの良いホテルだと思いました。
haruka
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

良かったです。
??
6.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

料理が地元の゙料理が食べたかつた
タツル
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

施設が充実していて良かった。 食事も美味しかった♪
Verified traveler
8.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

有一半間房無得用因為全都是蟲蟲蟲。明白天氣季節有影響,但起碼俾房前清一轉會好啲。 標注是河景房但唔係好見到河。 晚餐90分鐘,早餐60分鐘,夠食,晚餐飲品好多選擇。 温泉尚可,地板有啲地方好跣。
???
icon-Leisure
Leisure
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

以前に宿泊した際も、チェックインに時間が掛かる。朝食のバイキングにパンがあるのだから、チーズがあったら嬉しい。お風呂は広くて快適でした。
イムラン
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

部屋も広くて割と安い値段で止まれて良かった。
としや
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

お風呂が近くて良かった。 ご飯が食べ放題飲み放題で美味しかった。
カズエ
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

エアコンのフィルターが掃除されていなくてホコリが溜まってエアコンの風が温度を下げても涼しくならなかったそれからエアコンの風が出る所の蓋が壊れていてスイングが出来なかった
Takako
6.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

悪くはないけど良くもない
Number of reviews per page
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