Thank you. Actually for Safety & security is really awesome. The cleanliness apartment area (public area such as lobby, pool, playground, jogging track) is super good! But for the room for us it's quite dirty. There's a lot of dusts, floor quite dusty (so after the staff leave us, we have to mop the entire apartment 😭 The air conditioning quite dusty too. So we really have to clean everything from the start. We've stayed at the apartment several times. using ai * b * b but never ever unsatisfying. Likewise, when I want to mop, there is a mop on the balcony OMG it's really black! Just rinse it with hot water in the bathroom because the dirty black is too thick. Then when we want to use a kettle (heater) water) owh yuckkkkk! There are traces of noodles in it and it's ALREADY MOLD !! Finally I soaked the sunlight all night .. And the one that's lacking in my opinion is LIGHTING. Should use a watt bulb that's a bit bigger, because at night it's really dark, we want buy a bulb at the alfa express apartment is not there. So sad, not our lucky day. So we darkened for 2 nights. For the staff, Mr. Ajo had good service, we info the air conditioner is hot, tomorrow it will be fixed immediately. Mr. Ajo we are really satisfied with service. Cm sa please pay attention to all the details in the apartment room. For cleanliness it is really lacking, I give a value of 4.5 / 10 for cleanliness of the room. + the air conditioner is finally cold, the shower water pressure is fast, the subscription TV is quite satisfying for many Kids channels because I happen to have 2 children. Thank you.