Clean, comfortable and friendly helpful staff. They were doing work on the parkade but they made sure I knew and sent several notifications to warn me. The one time I couldn’t find parking in the lot they found alternative parking for me.

We have stayed here multiple times over the years. We have a university student in our household so this hotel was chosen for convenience. Over the years our stays have become less enjoyable. This stay was a longer one and it lacked in many areas: 1. Cleanliness was not up to standard (our room and the property) 2. Breakfast area was not clean, staff was not attentive to the tables and items were not replenished in a timely fashion. 3. Parking is always a challenge and we have always complied but it seems the hotel allows some guests to break the rules, allowing multiple vehicles per room and even a truck with a trailer to park, taking up space making it very challenging for the rest of us to park. 4. Staff were hard to find / front desk agent was gone a lot and it seemed that sometimes one would be shared between holiday inn and Staybridge, making wait times even longer. 5. We ordered drinks and were the hotel was All out of bottled water (but we saw cases of it in the closet / stowage area since our room was only two doors away). Forced to order water and pop from skip was costly and inconvenient. 6. My daughter was in the middle of exams and we were locked out of our hotel for the whole afternoon, into the early evening. There was a huge police presence for hours and no explanation or notice was given. We had to just keep checking to see when we could access our room again. Very inconvenient. Not likely to stay anytime again soon

Room had shower defects: The shower head could not stay in the position desired, and always swivelled down. The metal casing of the shower hose was broken, and slid down exposing the rubber hose inside The curtain rod was a shallow circle extending out of the square shower basin, so while showering, the floor got wet as the curtain extended over the basin. Notified staff when checking out. All the rest was very good, especially the breakfast.

Will definitely stay again

Great location

Great breakfast at the place. The gym is nice: 3 treadmills, elliptical, bike and rower with a cable machine. Nice pool size. Free laundry facility.

Love the location

Great breakfast with lots of variety!

Nice facility, friendly staff, pet friendly, and good continental breakfast.

My rating would have been much higher - HOWEVER, as a single business traveller I had a VERY settling experience occur at 6am… note I was planning to sleep in until 8am. I was awakened at 6am to someone knocking on my door.. they were relentless… would leave then come back. I eventually awakened to the situation and got my glasses to see who was there through peep home… NOT someone I would open the door for. Called down to front desk.. after person on phone started asking me what the person looked like… I instructed him to have someone come up and deal with the situation. Apparently, as there are 2 sides of this property they went down the wrong corridor .. and were knocking on the wrong door. Very disappointing as an apology over the phone while half asleep and now unable to get back to sleep resulted in this rating for the property.

The hotel was clean and well kept, including the pool/hot tub area. The breakfast was excellent (eggs, sausages, waffles, fruit, yogurt parfait station, along with your usual). Views were great out the very large windows. Check in and out was super quick. Parking was free, and although it was a busy long weekend - still was able to find parking.

Very nice

Kitchen is very nice as well as the whole room

The hotel is great; too bad I can’t say the same of the wifi. Rooms were clean and spacious, the breakfast is a 10 out of 10. Internet was so poor that I reverted to using my data on my phone and using it as a hotspo.

Great room but walk on shower sprayed all over thr floor. Breakfast was great.

Great room

We have stayed here many times over the last fours years. Extremely handy to the university for move in/move out. Staff are friendly, the property and rooms are very well kept. ⭐️⭐️⭐️⭐️⭐️

Everything was very good. Breakfast was great and the staff very friendly and helpful. Highly recommend to anyone.

Breakfast is high quality excellent food. Not the typical, parking is in a good location

My stay was good clean room, great breakfast, very comfortable.