The location is good, close to JR station. Very clean and nice. The first staff we met when checked in was very polite and helpful, even his English is not really fluent. But on the second and third day, the man staff at the front office was not really nice. Starring at people and keep warning the people on the living room to be more silent where is my opinion there are for the social activities for the guests to meet, talk and share stories, since this area are all together for the kitchen, sofa and TV. Must be aware for the bathroom and laundry is in the basement and no elevator and have to pass through the reception and common area. Using stairs and difficult for seniors.