Nos dejaron una botella de agua abierta. Solicitamos otra nueva 3 veces que nunca llegó. El aire acondicionado no funcionaba y tuvimos que cambiarnos de habitación a la 1 A.M. para poder dormir.

Solo un poco de ruido en la noche, por los restaurantes que están en la plaza, pero el hotel comodo

Cuartos limpios, staff muy amables, seguro! Desayuno más o menos, lo básico. Cuartos pequeños, TV, cama y baño! Está ubicado en un centro comercial de restaurantes y bares, viernes y sábado mucho movimiento hasta las 3 am. Reservar en los pisos más altos, para no escuchar el ruido de los bares.

Room clean and staff good

clean room

Clean hotel, friendly service, good room for the price

todo

The room did not have enough hangers or options to store clothes. The breakfast tables were dirty and not enough food options.

Great location. Friendly staff. Comfortable room

The quality was very good in front desk. The rooms very clean and convenient for my visit.

good

Good

Buen precio

Great staff! Gracias a Carlos!

No hot water

NOT HAPPY AT ALL BECAUSE I HAVE STAYED IN 4 AND 5 STAR HOTELS AND IN RINKY DINKY MOTELS AND THEY HAVE ALWAYS GIVEN ME MY ROOM KEY RIGHT AWAY AND HERE IT TOOK ALMOST AN HOUR TO GOT ME MY ROOM KEY.ON TOP OF THAT I WAS BEING KICKED OUT BY THE MAID AT 10AM WHEN CHECK OUT ITS AT NOON . AND THE THE TWO YOUNG MEN AT THE RECEPTION DESK WERE VERY INEXPERIENCED THEY DIDN'T EVEN HAD NAME BADGE SO I COULDN'T REPORT THEM. AND I DROVE 4 HOURS TO GET TO THIS HOTEL AND ALMOST AN HOUR STANDING UP JUST TO GET MY KEY. VERY DISAPPOINTED I DON'T RECOMMEND ANYONE TO COME HERE I EVEN BOOKED IT AND FULLY PAID FOR THIS PATHETIC ROOM A MONTH BEFORE AND FOR ALL THOSE MEN OVER 6 FEET TALL DON'T EVEN COME HERE MY FEET AND ARMS WERE HANGING ITS NOT QUEEN BED ITS FULL SIZE ITS WORTH PAYING THE DIFFERENCE TO GET A KING BED ELSEWHERE.VERY DISAPPOINTED IN THIS LOUSY HOTEL

Good location, many dinning options

It’s ok. Nothing special about it. Best thing is location.

Great location!

Cerca de todo muy accesible a todas lados de Monterrey