Overall Ratings & Reviews The White Swan Hotel

We stayed at the White Swan for a private party. The staff were very friendly and pleasant. Can't fault them. The breakfast was lovely. Our room gave us a laugh though. We stayed in the Family room on 2 levels. The floors were tilted in all directions so made the furniture lean in all directions and the drawers opened when you walked passed them. The beds was clean and comfortable but there was water left in the kettle and the spoons were dirty so I'm assuming they hadn't been checked from the last occupants. The lights didn’t work above both the sinks. But the shower and bath were clean and the water pressure was excellent when using the shower. Several of my family members were met with unfriendly banter from the locals who were in the bar watching the Rugby. I can only assume its because Scotland lost but it was a little uncomfortable.

It's always good to stay here, great food, and friendly staff.

Everything ,such friendly staff and great atmosphere I loved it

On arrival we were quickly greeted and shown to our room. First impression was that the stair carpet was old and dirty looking. The room was small but adequate, however the en-suite bathroom had a broken toilet seat and the door could not be closed. Dinner choices were limited. We chose lasagne but had to return one as it contained clingfilm. It was replaced and the friendly, helpful staff were apologetic, however the meal was of a poor standard and not very tasty. Breakfast was good value though.

Staff were friendly and obliging. My room was comfortable and breakfast was delicious.

The staff were friendly and the breakfast was perfect

Clean & comfortable…..old & basic however you get what you pay for. Stay was fine

Lovely Place, Dinning available and WiFi was alright but was not working sometimes

Great location to explore the Scottish borders, great food and entertainment and very close to shops and food

Not as plush as the photos, but a nice clean place to stay, with great food and some nice beers.

Nice hotel. Very comfortable rooms.

Overall a very pleasant stay, with warm and friendly service.

Great breakfast friendly staff

As always I had a lovely stay, nice food, good room and friendly.

We had a great stay at The White Swan. The staff were so helpful and pleasant. Nothing was too much trouble. Centrally located in the area made lots of local places, attractions and events available to us as well as all the things in Duns itself. The White Swan was built mid 1700s, with all the quirkiness of such an old building, so be prepared for some oddities such as the undulating floor near the window and en suite in the room we had. Loved our stay there.

We didn't get the room we booked. Floor was slanted. Beds uncomfortable. The bartender was the only thing pleasant about the stay.

It was clean & comfotable ,lovely breakfast

Charming, excellent fish and chips, fantastic staff

Great breakfast and bar menu. Good cleanliness, bit dated kettle needed replacing, fixed room blind myself. Great value and no complaints. Nice village in the borders, near Edinburgh.

Had a lovely time here. The hotel & room are a not dated and quirky however the room was spotless and the service was impeccable. Very friendly and very professional. Great value for money.